Customer reviews from www.casabrews.com
Casabrews - CM5418 20 Bar Espresso Machine,Stainless Steel Coffee Latte Machine with Steam Milk Frother and Removable Water Tank - Silver
Average customer rating
4.7
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
206
4 Stars
33
3 Stars
13
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
131 out of
138)
Customer Reviews for Casabrews - CM5418 20 Bar Espresso Machine,Stainless Steel Coffee Latte Machine with Steam Milk Frother and Removable Water Tank - Silver
Posted by: Jenna
from Orange County, CA
Verified Purchase:Yes
I love this espresso machine. I searched for hours looking for the best quality affordable espresso machine, and am so happy with this Casabrews espresso maker.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: New customer
Verified Purchase:Yes
Taste of the coffee is very good, but even with the pre warming, it’s not very hot. It is inordinately difficult to make two cups in a row, unfortunately.
Response from www.casabrews.comBy Casabrews Customer Care, January 23, 2025
Dear customer,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused and regret that your experience did not fully meet your expectations.
Regarding the temperature of your coffee, it’s worth noting that coffee brewed with our machine typically reaches a range of 160°F to 185°F. For optimal results, we recommend preheating the cup as well, which can help maintain the coffee’s temperature longer. Additionally, when making consecutive cups, ensure to flush the group head briefly before brewing to stabilize the machine's internal temperature.
To assist you further, we’ve reached out to you via info@casabrews.com. If possible, we’d greatly appreciate it if you could share a short video of your usage process or provide more details about your concerns. This will allow us to assess your machine’s performance and offer tailored suggestions. Should there be any issues with the machine itself, rest assured we will resolve them promptly.
Your satisfaction is our top priority, and we’re here to help in any way we can. Thank you for choosing Casabrews, and we look forward to resolving this matter to your satisfaction.
Best regards,
Mark
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused and regret that your experience did not fully meet your expectations.
Regarding the temperature of your coffee, it’s worth noting that coffee brewed with our machine typically reaches a range of 160°F to 185°F. For optimal results, we recommend preheating the cup as well, which can help maintain the coffee’s temperature longer. Additionally, when making consecutive cups, ensure to flush the group head briefly before brewing to stabilize the machine's internal temperature.
To assist you further, we’ve reached out to you via info@casabrews.com. If possible, we’d greatly appreciate it if you could share a short video of your usage process or provide more details about your concerns. This will allow us to assess your machine’s performance and offer tailored suggestions. Should there be any issues with the machine itself, rest assured we will resolve them promptly.
Your satisfaction is our top priority, and we’re here to help in any way we can. Thank you for choosing Casabrews, and we look forward to resolving this matter to your satisfaction.
Best regards,
Mark
Written by a customer while visiting www.casabrews.com
Posted by: Cdumesnil
from Edmond, Oklahoma
Verified Purchase:Yes
Yes, I'm that guy. I roast my own bean, grind it with a commecial grinder, and my primary espresso machine is an Italian made prosumer machine. Think coffee shop quality. For the last 4 years, my wife and I have started doing more traveling in our RV, so I decided to look for a small espresso machine that would give a close experience to my home unit. I think I found a great compromise with the Casabrews machine. Granted it isn't close in quality of my prosumer, but what do you expect at this price point. However, the quality of the espresso from this machine is remarkably good. This machine will do well at getting me by until I return home with only a little sacrifice.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Great espresso machine
on January 7, 2025
Posted by: Bahram
I have this product a year ago and I am very happy about it
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Meets Expectations
on January 1, 2025
Posted by: PapaJ
A space saver type of espresso machine. Very simple to operate with great results. The tasty espresso fully met the expectations when ordering this machine for Christmas.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Oh so spectacular!
on January 1, 2025
Posted by: Julia
from Denver, Colorado
I have been using this espresso machine for about 2 months now. I am so impressed with this machine. I use it everyday, multiple times a day. I love the steam wand it works great! The only thing I was surprised by is that between steaming milk the machine has to "cool down" so the heating mechanism does not overheat. However, this has not been an issue for me. It only takes a couple minutes to cool down. If you are looking for a espresso machine definitely definitely get this one. This espresso machine is my best friend! I love her!
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Yanelis
from Florida
Verified Purchase:Yes
The Casabrews CM5418 was the PERFECT fit for our home. It’s the very first coffee maker I’ve ever had, and learning to use it was made simple by the guide that comes with the machine. If you’ve ever felt overwhelmed with where to start with an at-home espresso maker, look no further.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Sleek Stylish Espresso Maker for the newbies
on December 27, 2024
Posted by: Nadia_ash
from Carmel, Indiana
Verified Purchase:Yes
So Far I love my Espresso Machine. I got it for my birthday in the Navy Blue color. My iced lattes come out great everytime. I will be saving up to get the bigger espresso maker with grinder in the future. Great quality product.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com