Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
I'm disappointed
on July 17, 2025
Posted by: William0008
I absolutely love these, I had a pair of beats before this, and the difference is overwhelming the sound quality is stunning. However I cannot keep them in my ears so for this reason ill be returning them, I wish this wasn't the case.
Response from bose.comBy Klariss, Customer Support, July 17, 2025
Thank you so much for sharing your experience, it means a lot to hear that you’re enjoying the sound quality! We’re thrilled that the difference from your previous earbuds has been so impactful. That said, we’re really sorry to hear that comfort has been an issue for you, and we understand how disappointing that can be.
Just to share, your order should include a set of interchangeable eartips in various sizes. These are designed to help ensure a more secure and comfortable fit. Have you had a chance to try switching them out to see if a different size works better for you?
If you'd like, you can explore more details and tips for optimizing your fit here: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-wearing-and-adjusting-your-earbuds?language=en_US
If you still have the same issue after this, please don't hesitate to inform us. You may use this link to contact us: https://bose.life/3rykPZR
We truly hope one of the alternate eartips can help make your experience more enjoyable. Let us know how it goes, we’re always here to help!
Klariss - Customer Support
Just to share, your order should include a set of interchangeable eartips in various sizes. These are designed to help ensure a more secure and comfortable fit. Have you had a chance to try switching them out to see if a different size works better for you?
If you'd like, you can explore more details and tips for optimizing your fit here: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-wearing-and-adjusting-your-earbuds?language=en_US
If you still have the same issue after this, please don't hesitate to inform us. You may use this link to contact us: https://bose.life/3rykPZR
We truly hope one of the alternate eartips can help make your experience more enjoyable. Let us know how it goes, we’re always here to help!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on July 17, 2025
Posted by: Pacourq
Gender:Male
Length of ownership:3 months
Great sound and comfortable the app is easy to use and has many features.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable as the Name
on July 15, 2025
Posted by: Adam
Gender:Male
Length of ownership:1 month
The first satisfying earbuds i have! Very comfort as the name. Noice canceling is the best!
Written by a customer while visiting bose.com
Customer Rating
3
on July 10, 2025
Posted by: Vivek
Left earbud goes off charge significantly faster than right ear bud. Sound quality is very enjoyable.
Response from bose.comBy Harold, Customer Support, July 10, 2025
Hi Vivek, thanks for the information and we are really sorry to hear about the charging issue that you have on your earbud. We can imagine how frustrating that must be, and were here to help you get things back on track.
When you have a moment, please send us a direct message along with your products serial number. With that information, we can take a closer look and explore the best solutions to get everything working properly again: https://bose.life/48EXztC
Harold - Customer Support
When you have a moment, please send us a direct message along with your products serial number. With that information, we can take a closer look and explore the best solutions to get everything working properly again: https://bose.life/48EXztC
Harold - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
These are great!
on July 9, 2025
Posted by: ecthompson
Gender:Male
Length of ownership:1 month
Outstanding sound. Extremely comfortable. Maybe perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Awesomeness
on July 8, 2025
Posted by: Joel93
Gender:Male
Length of ownership:1 month
Love them, definitely in the top 3 of the best headphones ive owned
Written by a customer while visiting bose.com
Customer Rating
1
Connection issues
on July 6, 2025
Posted by: SS
They keep getting disconnected way too often. Often times while watching a movie, I miss half sentences because the earphones disconnected. Not expected from such an expensive product.
Response from bose.comBy Kelly, Customer Support, July 7, 2025
Thanks for your review. Be sure your product is within 33 feet (10 meters) of the Bluetooth device. If the Bluetooth connection between your system and a connected device (e.g. laptop, smartphone, or Bose app) is intermittent or is lost unexpectedly, try the following:
https://www.boseapac.com/en_in/support/articles/HC799/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our customer service support team for further assistance here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
Jolie - Customer Support
https://www.boseapac.com/en_in/support/articles/HC799/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our customer service support team for further assistance here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose Quiet Comfort Ultra Earbuds
on July 4, 2025
Posted by: DW
Gender:Male
Length of ownership:1 month
The best earbuds i've ever owned. Sound quality is fantastic and they are easy to use.
Written by a customer while visiting bose.com