Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Innovative, sound experience!
on October 24, 2023
Posted by: Coffeebard
Gender:Female
Length of ownership:1 month
Very few products have rendered me truly speechless in 5+ years. In general I’m a difficult person to impress and an even more difficult person to render speechless, Bose QuietComfort Ultra Earbuds achieved both simultaneously. I was drawn to this product because I was in desperate need of headphones I could pair with several operating systems. I was limited by my previous earbuds to one OS. Bose QuietComfort Ultra Earbuds met this need. The set up of the app and pairing on both major os systems was seamless. I love that each time you put your earbuds in each earbud announces the battery percentage left individually. There is no guessing, no surprises. I was shocked by the battery life. I have yet to recharge the headphones since receiving them nearly two weeks ago. By far the most impressive feature is the contained in the Bose App. The user customization options offered by Bose far surpass any other brand I have encountered. The immersive audio option has sub options within it which allow the user to select a “motion option” for when they are moving are around. I can state this makes treadmill sessions infinitely better. I was so impressed with these earbuds I took them to work where as part of my job I routinely listen to recorded phone calls. I replayed a call I previously listened to of poor quality and was astounded to find I could make out additional words with the Bose QuietComfort Ultra Earbuds. I am beyond thrilled with this product. I cannot say enough positive things. I honestly have no negative feedback
Written by a customer while visiting bose.com
Customer Rating
1
Poor phone call quality
on May 11, 2025
Posted by: David 71
I purchased these about 3 weeks ago. The sound for music is fantastic, however the call reception for the people your calling for some reason there is a lot of background noise. I use the phone a lot, so these won't work for me. I'm Very disappointed! Now I have to figure out the return process.
Response from bose.comBy Customer Support, May 12, 2025
Thanks for sharing your experience, we’re really sorry to hear the call quality hasn’t met your expectations. While we’re glad you’re enjoying the sound quality for music, we understand how important reliable call performance is, especially if you use your phone often. If you’ve decided to return the product, don’t hesitate to reach out if you need help with the process, or in troubleshooting your product.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
EXCELLENT SOUND AND QUALITY
on November 16, 2023
Posted by: JDOOB
Gender:Male
Length of ownership:6 months
These Bose earbuds stand out from all of the others. The sound is amazing, it's almost like being at a concert.
Written by a customer while visiting bose.com
Customer Rating
5
You get what you pay for and these are worth it
on November 24, 2023
Posted by: turismo
Gender:Male
Length of ownership:1 month
I bought these earbuds a little over a week ago and I really like them. The sound is excellent and the noise canceling is impressive compared to other brands. The only downfall I have found is that you cannot track them if you lose them like you could on the older version. I was disappointed about this Downgrade and learned it after the purchase.
Written by a customer while visiting bose.com
Customer Rating
5
on March 16, 2025
Posted by: pipo4034
Gender:Male
Length of ownership:1 week
I bought mine a week ago and am happy with the product.
Written by a customer while visiting bose.com
Customer Rating
5
Noise cancelling
on October 23, 2023
Posted by: Hawaiianlostintx
Gender:Male
Length of ownership:1 week
I bought this with woodworking in mind. I am able to cancel our most of the noise and here my music or podcast. I even used them while working with my lawn mower. You barely heard it, which is what I like the most.
Written by a customer while visiting bose.com
Customer Rating
5
Great sounds!
on October 27, 2023
Posted by: The Paul
Gender:Male
Length of ownership:1 month
Sounds better than anything else I've used in the past. Better functionality.
Written by a customer while visiting bose.com
Customer Rating
5
Super quite earbuds
on November 17, 2023
Posted by: BigC
Gender:Male
Length of ownership:1 month
Best earbuds I've ever used. They are super quite but you can always put it on aware mode and you can hear everything around you.
Written by a customer while visiting bose.com