Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
I'm really enjoying the QC ultra
on February 24, 2024
Posted by: MrBeefy
Gender:Male
Length of ownership:1 week
I'm really enjoying the QC ultra, so much better than the qc 11 in so many ways
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds with noise cancellation
on February 24, 2024
Posted by: Ds
Gender:Male
Length of ownership:1 month
I work in industrial woodworking shops all the time. I have found the the quiet and immersive settings will take the noise right away.
Only down side to the, is the difficulty in changing volume on the earbuds.
For me, not a biggie, I just use my phone or watch to control the volume.
Only down side to the, is the difficulty in changing volume on the earbuds.
For me, not a biggie, I just use my phone or watch to control the volume.
Written by a customer while visiting bose.com
Customer Rating
1
A little unhappy
on February 24, 2024
Posted by: Nothappy
Gender:Male
Length of ownership:3 months
Bought these 3 months ago and will not charge any more. They sounded great when they were working. They are going to replace them but will have to wait again to get them
Response from bose.comBy Customer Support, February 26, 2024
Hello,
I am sorry to hear that your QuietComfort Ultra Earbuds were not charging after only 3 months, but glad to hear that you are going to receive a replacement.
It's always good to perform a full reset if you ever experience connectivity or battery problems, as it often helps correct minor issues. You can find the steps here: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001bufcAAA
If you have any questions, feel free to contact our team: https://bose.life/contact
Best regards,
Lau - Customer Support
I am sorry to hear that your QuietComfort Ultra Earbuds were not charging after only 3 months, but glad to hear that you are going to receive a replacement.
It's always good to perform a full reset if you ever experience connectivity or battery problems, as it often helps correct minor issues. You can find the steps here: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001bufcAAA
If you have any questions, feel free to contact our team: https://bose.life/contact
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome product!
on February 24, 2024
Posted by: soulglo
Gender:Male
Length of ownership:1 week
I shopped for wireless earbuds that can produce deep bass and clear sound with a noise cancellation option and chose Bose QuietComportUltra Earbuds over other well-known brands. The overall sound was tremendously beautiful and delivered a well-balanced, accurate sound to my ears.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound
on February 25, 2024
Posted by: Meno
Gender:Male
Length of ownership:1 month
I brought them about two months ago, and are phenomenal.
Written by a customer while visiting bose.com
Customer Rating
4
Really good but missing a few features.
on February 25, 2024
Posted by: Chillman
Gender:Male
Length of ownership:1 month
I got the quiet comfort ultras about a month ago. I use my earbuds about 6 plus hours a day due to the nature of my job. I listen to music as well as podcasts. In short I would recommend these if you work in a noisy environment but they have a big shortfall in my opinion.
Pro: The noise canceling is simply stunning. Ambient noise just fades immediately upon activation. It's a very cool effect. The immersion setting is also a cool experience. When running, the sound of my music seems to come from all around me.
Con: The price for these is crazy. I bought them because I have other Bose products that were well worth the cost for the quality. These should have had every feature. They sould connect to multiple sources simultaneously. Earbuds that cost half as much do that. I should be able to connect to my work computer and my cell at the same time. It's annoying but not a deal breaker. They should also have a much better EQ in the app for personalizing the sound. It just seems they should have more of the creature comforts for the cost.
Written by a customer while visiting bose.com
Customer Rating
4
Great Sounding Earbuds
on February 25, 2024
Posted by: Matt
Gender:Male
Length of ownership:1 month
I've only had the earbuds for a few weeks, so I'm still getting used to them. The sound quality is absolutely incredible. However, I am struggling with the fit after wearing them for a little while they start trying to fall out, especially when I bend over to pick something up and when working out at the gym. Hopefully I can figure out which size tips work best and solve this issue otherwise I would say they are only good for sitting still and listening to something.
Written by a customer while visiting bose.com
Customer Rating
1
i wanted them to work
on February 25, 2024
Posted by: eddy3413
Gender:Male
Length of ownership:3 months
keeps disconnecting and desyncing. one earbud connects and the other never does. great quañity when they work.
Response from bose.comBy Global Customer Service, February 26, 2024
Hello, it's awesome to hear you feel these earbuds have great quality. It is unusual to hear these are disconnecting. You can find guidance here to ensure these work perfectly https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001bujjAAA
Thanks
Matt - Bose Customer Support
Thanks
Matt - Bose Customer Support
Written by a customer while visiting bose.com