Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
on January 21, 2024
Posted by: JAK
Length of ownership:1 month
MY WIFE BOUGHT THESE FOR ME AS GIFT; I LIKE THEM BUT THERE IS A BIG PROBLEM:
THEY ARE NOT HOLDING THE CHARGE!!!! WHY? MAY HAVE TO RETURN UNLESS YOU CAN CORRECT
THEY ARE NOT HOLDING THE CHARGE!!!! WHY? MAY HAVE TO RETURN UNLESS YOU CAN CORRECT
Response from bose.comBy Customer Support, January 22, 2024
Hi Jak, sorry to hear that your headphones do not appear to be holding a charge. We'll be happy to help with this, follow our troubleshooting guide here: https://bose.life/3S6S0NN If you require additional support, reach out to us via https://bose.life/3Srwg0j
Tegan - Customer Support
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Impressive to say the least
on January 22, 2024
Posted by: B rent
Gender:Male
Length of ownership:1 month
I was skeptical at first. After mountain biking, working around the house using power tools, driving in my old truck. around town. These are amazing I am ordering a set for my wife.
Written by a customer while visiting bose.com
Customer Rating
4
Almost perfect headphones but received faulty pair
on January 22, 2024
Posted by: Funky Lips
I had the previous version of these earbuds and they were the best earbuds I ever had by far. I was excited to get the new ones and so far I love the updated features like immersive listening, added touch controls, and finer customization with fitting. However, this particular pair has not functioned properly since day one. They frequently disconnect or wont even connect to my phone at all and this is super frustrating. However after spending 30 minutes on chat with a rep they are finally sending me a new pair which I greatly appreciate. I am assuming this will work fine in which case these deserve a 5 stars absolutely!
Written by a customer while visiting bose.com
Customer Rating
5
Surprised
on January 22, 2024
Posted by: Kaos
Gender:Male
Length of ownership:3 months
The first time I tested it was surprisingly amazing, by the quality of the sound, the noise cancelling, the aware mode. Very good, and a fare price.
Written by a customer while visiting bose.com
Customer Rating
5
Great company! Great support!
on January 23, 2024
Posted by: Will
I am very excited to be receiving the new quiet comfort earbuds. I am a long time user of the first generation and look forward to these.
Written by a customer while visiting bose.com
Customer Rating
5
on January 23, 2024
Posted by: Kar
I am so excited to deal with Bose Customer Service, quick response and issue resolve. Nice to deal with you.
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding
on January 23, 2024
Posted by: Chine
Gender:Male
Length of ownership:3 months
I'm so Happy spect a great Year of
The trade Mark....
The trade Mark....
Written by a customer while visiting bose.com
Customer Rating
5
Fire
on January 23, 2024
Posted by: Rome12
Gender:Female
Length of ownership:1 month
What if you got the coin they are worth it, I use them to workout and on a daily basis they are the truth
Written by a customer while visiting bose.com