Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
Great except for bad wind / road noise
on August 6, 2025
Posted by: gmktutor1
They are great except the noise to the person I'm talking to on the phone is terrible. I wish there was a way to enable a wind block feature on them. Doesn't seem available on quite comfort ultra, which is ridiculous because they are pretty high-end
Response from bose.comBy Kurt, Customer Support, August 6, 2025
Hi there, thank you for your feedback. The combination of active and passive noise reduction technologies in your headphones is designed to block out most sounds, but it may not eliminate everything. You might still hear higher-pitched sounds like sirens or human voices, although their volume should be significantly reduced. Completely blocking out all unwanted noise is a feature we may consider in the future as we continue to innovate and improve our products.
Kurt - Customer Support
Kurt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great to talk on
on August 5, 2025
Posted by: waa
Absolutely love these earbuds, I can now be heard when I am talking on them. They are the best.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing product
on August 4, 2025
Posted by: D
Gender:Male
Length of ownership:1 week
I bought this item a couple of weeks ago and it is amazing I love these earbuds
Written by a customer while visiting bose.com
Customer Rating
5
Love the sound quality.
on August 3, 2025
Posted by: ROB
The only ear buds I purchase are Bose. I appreciate the sound customization feature in the app. Immersion is a new feature for me and it's great. It's rich sound and ability to cut out noise is amazing.
Written by a customer while visiting bose.com
Customer Rating
5
Best of ear buds.
on August 2, 2025
Posted by: Dro28
Gender:Male
Length of ownership:1 month
I had the open ear and were really good. The ultra have the best sound. They feel comfortable in ear, and I use them for work and travel. Sometimes even use them at the house. Amazing sound and sleek frames.
Written by a customer while visiting bose.com
Customer Rating
5
Great Earbuds
on August 1, 2025
Posted by: Jim
Gender:Male
Length of ownership:1 month
Replaced my earbud 2 the ultra are war better than the 2
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on August 1, 2025
Posted by: PackerFan
Gender:Male
Length of ownership:1 month
I bought the Bose Quiet Comfort Ultra earbuds, hoping that the ANC and call quality would be excellent!! However, I was extremely disappointed in both! The ANC was not very good at all; additionally, there was significant background noise whenever I was on my iPhone. (I could hear just fine, but people on the other end of the phone, my mom in particular, complained about constant interference.) As a result, I returned them.
Response from bose.comBy Customer Support, August 1, 2025
Thank you so much for sharing your experience, we're really sorry to hear that the QuietComfort Ultra Earbuds didn’t meet your expectations, especially when it comes to Active Noise Cancellation and call clarity. We appreciate your feedback, and we're glad that you were able to return the product. If you’re still looking for a solution or considering other options, we’d be happy to help you find something that better suits your needs. Feel free to reach out: https://support.bose.com/s/get-help-landing-page?hasItems=1&language=en_US
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I love the sound quality excellent
on July 30, 2025
Posted by: Noel
I love Bose products specialy the headphones and SoundLink
Written by a customer while visiting bose.com