Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
Ups and downs
on February 8, 2025
Posted by: Redhead
[This review was collected as part of a promotion.] Up: ultra Earbud are great especially for noise canceling and the sound is amazing with music., Better than the numeous other earuds I own. I have a chronic pain conduction and tinnitus. I used earbuds 24 hrs a day even. At night for distactions from pain and noise can be irritating.
I also use one earbud in with an audio soothing sound so I don't hear the high pitched tinnitus sound. I've been doing thus since 2002 with wired earphones. All that to say I am picky about earbuds.
Downs: The bose apps needs work, I put up with it for the sound but Bluetooth connections and trying to connect 2 sets of earbuds took a week of contacting support. Its overly time consuming, repeated same instructions continuously, and it's still glichy. I have an android samsung s23 ultra, maybe apps work better for iphone?
I also use one earbud in with an audio soothing sound so I don't hear the high pitched tinnitus sound. I've been doing thus since 2002 with wired earphones. All that to say I am picky about earbuds.
Downs: The bose apps needs work, I put up with it for the sound but Bluetooth connections and trying to connect 2 sets of earbuds took a week of contacting support. Its overly time consuming, repeated same instructions continuously, and it's still glichy. I have an android samsung s23 ultra, maybe apps work better for iphone?
Response from bose.comBy Bose, Customer Support, February 10, 2025
Thanks for your review. We are glad to hear you love the Bose sound quality and noise-cancelling features. Bose Immersive Audio and the addition of Immersive Audio settings for Custom Modes. Other new features include Snapdragon Sound certification, using hi-res audio and low latency codec, Qualcomm aptX Adaptive, and Google Fast Pair.
If you are unable to make a Bluetooth connection using the Bose App, please try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2781/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our customer support team for further assistance by clicking this link here: https://www.bose.de/de_de/contact_us.html
Regards
-Jolie - Customer support
If you are unable to make a Bluetooth connection using the Bose App, please try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2781/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our customer support team for further assistance by clicking this link here: https://www.bose.de/de_de/contact_us.html
Regards
-Jolie - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Quality product!!
on February 8, 2025
Posted by: Tim
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] This is my third pair of these, I work in a loud warehouse and the noise canceling on these is more incredible than I could have imagined
Written by a customer while visiting bose.com
Customer Rating
2
Poor sound quality
on February 8, 2025
Posted by: Black Diamond
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I just received these a few days from Bose and the case is nice The earbuds is lightweight but one problem that I have is when you're on a call you can barely hear the person who's talking need a higher volume but when you're listening to music you can hear it normal like you should this is my last pair of bose The old ones I had was perfect no problems
Response from bose.comBy Bose, Customer Support, February 10, 2025
Hi.
Thank you for your post. Sorry to hear that you are experiencing call difficulties with the earbuds. It can be due to many factors that can be helped by removing the earbuds from the app, signing out of the app, rebooting your phone, signing in back to the app, and adding the earbuds again. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. Sorry to hear that you are experiencing call difficulties with the earbuds. It can be due to many factors that can be helped by removing the earbuds from the app, signing out of the app, rebooting your phone, signing in back to the app, and adding the earbuds again. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The best headphones
on February 8, 2025
Posted by: chuck
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Bose headphones have always been the best sounding headphones I have ever used. They also look great.
Written by a customer while visiting bose.com
Customer Rating
5
Noise canceling is the best!
on February 8, 2025
Posted by: Bailey
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] This is the second set of quiet comfort ultra ear buds I have bought and I will never buy a different brand.
Written by a customer while visiting bose.com
Customer Rating
4
Bose Ultra Ear Buds
on February 8, 2025
Posted by: Jeff
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Sound quality is very good, and they are pretty good when traveling by air. However, the noise cancelling isn't as good as what you get with the headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Great features!
on February 8, 2025
Posted by: VirgilG
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have purchased Bose products in the past and I’ve been very impressed with their quality. My new Quietcomfort Ultra earbuds are great. The sound quality is amazing. The noise canceling feature has three different settings that work very well. Bose continues to amaze me. I will continue to purchase their products in the future.
Written by a customer while visiting bose.com
Customer Rating
5
"Immersive Audio" feature is absolutely amazing!
on February 8, 2025
Posted by: Ice Buds
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] This is likely my 9th or 10th Bose product over the years, ranging from soundbars and portable speakers to docking stations and headphones. Bose has consistently impressed me with its exceptional quality, perfect fit, and, of course, outstanding sound. My QC Ultra Earbuds are no exception. From the fast delivery and secure packaging to the effortless setup, everything about the experience has been flawless.
Written by a customer while visiting bose.com