Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Very Satisfied
on August 16, 2025
Posted by: Mike 111
Gender:Male
Length of ownership:1 month
Fantastic Sound , long battery life .
Very comfortable, all around a great product
Very comfortable, all around a great product
Written by a customer while visiting bose.com
Customer Rating
4
Good earbuds
on August 16, 2025
Posted by: Magneto
Gender:Male
Length of ownership:1 month
I have been using these for a month now, my main usage scenario is office work (video conferences). My previous earbuds had to be replaced as the batteries were failing.
In short, this are good earbuds. Pros:
* Amazing noise cancelling, better than my previous ones. Sitting on a plane and putting them into your ears is quite an amazing effect.
* Good audio quality, microphone seems to be good as well (I have not heard complaints)
* Comfortable for me (ear tips and stability bands)
* Amazing noise cancelling, better than my previous ones. Sitting on a plane and putting them into your ears is quite an amazing effect.
* Good audio quality, microphone seems to be good as well (I have not heard complaints)
* Comfortable for me (ear tips and stability bands)
Cons:
* Average battery life. My previous earbuds lasted longer (when new) and charged quicker.
* Max. volume leaves something to be desired.
* Average battery life. My previous earbuds lasted longer (when new) and charged quicker.
* Max. volume leaves something to be desired.
Written by a customer while visiting bose.com
Customer Rating
2
BOSE Issues
on August 16, 2025
Posted by: Jjohn3760
Gender:Male
Length of ownership:3 months
I bought these around 1 or 2 months ago. Sometimes it is hard to start the left earpiece if the right earpiece is lifted first. Also, some times it cycles through the modes.
Response from bose.comBy Customer Support, August 16, 2025
Hello there, thank you for sharing your feedback. We're sorry to hear about your experience with the Bose QuietComfort Ultra Earbuds, particularly the issues with the left earpiece and mode switching, that’s definitely not how they should perform.
We’d really appreciate the opportunity to better understand the issue and help ensure your earbuds work as intended.
You can contact us using this link: https://bose.life/48EXztCi
Klariss – Customer Support.
We’d really appreciate the opportunity to better understand the issue and help ensure your earbuds work as intended.
You can contact us using this link: https://bose.life/48EXztCi
Klariss – Customer Support.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing earbuds
on August 15, 2025
Posted by: Hdbishop
Gender:Male
Length of ownership:1 week
Just received them in the mail and all i have to say is the sound quality is amazing and the ANC is top notch.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome...
on August 15, 2025
Posted by: Johnny
Everyone should get a pair of these amazing headphone, it's worth every penny I Spent!
Written by a customer while visiting bose.com
Customer Rating
4
Good but not great
on August 15, 2025
Posted by: jsmith3908
Gender:Male
Length of ownership:1 month
Great sound and comfortable. Unfortunately connection is not always stable. Sometimes buds need to be returned to the case so they will reconnect
Written by a customer while visiting bose.com
Customer Rating
5
Bose Wireless Earbuds QC Comfort Ultra II, Rev 2.
on August 12, 2025
Posted by: Cicadawhispers
Gender:Male
Length of ownership:1 week
Great earphones overall, comfort is great sound quality is quite good? Excellent bass, mids and highs. The EQ gives good customization options ib conjunction with the option to create various ANC modes beyond the base 3 choices. I also enjoy the option to match the long press shortcuts via app. The feature set and ANC is also wonderful. There is a bit of work to do on the software as on rate occasion I experienced bugs such as a momentary drop and re synchronize of a single headphone. I also wish that the wireless charging was more direct in terms of advertising, I learned that this requires an additional purchase of a wireless charging capable case. Would recommend overall though.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on August 7, 2025
Posted by: Cooper
Length of ownership:1 month
Great Great great great great great great great great
Written by a customer while visiting bose.com