Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
a birthday gift to myself
on December 20, 2023
Posted by: Michelle U
Gender:Female
Length of ownership:1 month
super, happy, satisfied with my purchase. best gift ever!
Written by a customer while visiting bose.com
Customer Rating
4
Great but...
on December 20, 2023
Posted by: RonOnTech
Gender:Male
Length of ownership:6 months
Pros:
Comfortable
Intuitive Touch Controls
Top Tier Noise Canceling
Immersive Mode
Mono Mode
Comfortable
Intuitive Touch Controls
Top Tier Noise Canceling
Immersive Mode
Mono Mode
Cons:
Price
Limited Custom Equalizer
No wireless charging
No multipoint connectivity function
Price
Limited Custom Equalizer
No wireless charging
No multipoint connectivity function
Written by a customer while visiting bose.com
Customer Rating
5
Love em
on December 20, 2023
Posted by: Da Ones 4 Me
Gender:Male
Length of ownership:1 week
Have them for a couple of weeks now and they are comfortable and better sound quality than previous models and noise reduction is great
Written by a customer while visiting bose.com
Customer Rating
4
User review after switching from AirPods
on December 20, 2023
Posted by: Tj
Gender:Male
Length of ownership:1 month
Great sound quality
But app and earphones are glitchy when using with iOS/ iphone 15.
Every time I try to answer a call , first I hear call from xyz , once I answer it the connection reverts to phone speaker , have to manually switch to earphones , AirPods was seamless with this kind of interaction.
Sometimes Bluetooth just disconnects the call , never used to happen with AirPods
Charging case isn’t wireless charging compatible but is usb C
Easier to clean earphones and case when compared to AirPods
But app and earphones are glitchy when using with iOS/ iphone 15.
Every time I try to answer a call , first I hear call from xyz , once I answer it the connection reverts to phone speaker , have to manually switch to earphones , AirPods was seamless with this kind of interaction.
Sometimes Bluetooth just disconnects the call , never used to happen with AirPods
Charging case isn’t wireless charging compatible but is usb C
Easier to clean earphones and case when compared to AirPods
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on December 21, 2023
Posted by: Stoneman
Gender:Male
Length of ownership:1 week
Only have had these for less than a week already, really like the sound I have them tuned in to my preferences and are crystal clear on low and high volume. Talking on the phone through the buds is good just wish the volume of the person your talking with was a little bit louder. second time using buds as phone call they just went dead in the middle of the conversation and had to pull them out to finish the call yes they were charged, more likely something I did as a learning curve. over all these earbuds have excellent sound for the price.
Written by a customer while visiting bose.com
Customer Rating
4
Great Features!
on December 21, 2023
Posted by: Alfie1969
Gender:Male
Length of ownership:1 week
Great Quality - Fit isn't the best so watch yourself around toilets or it is gone.
I had an issue with my headset and my customer service representative helped me greatly. My loyalty stays with Bose because of this service representative, whose name is Ged.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Ultras Great features!
on December 21, 2023
Posted by: Jorge
Gender:Male
Length of ownership:1 month
I’m enjoying The best audio on the base and the mids and the travel everything is very nice and clear and hard on the base. I really recommend this quite Quite comfort ultra and also I love this color and the black ones will try to but I have top notch as always on the noise cancellation and the transparency. It needs a little bit more but it’s OK. I really recommend this ultra Oh to everyone..
Written by a customer while visiting bose.com
Customer Rating
3
They are ok
on December 22, 2023
Posted by: Jim
Sound is really good but it jumps in and out of the immersive sound. The fit is the worst I have had in Bose headphones. They randomly fall out of my ears. Liked the controls better on the original Bose noise canceling earbuds.
Response from bose.comBy Customer Care, December 22, 2023
Hi Jim.
Thank you for posting. We are very pleased that you are enjoying and loving the sound of the earbuds. To enjoy the immersive sound fully please make sure that it is fitted properly. Here are some tips. https://bose.life/3RU8Gc. Also, you can change the eartips and get alternative sizes if the ones included in the box does not fit. https://bose.life/3RUTtYs. If you require further assistance, reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
Marvin - Customer Support
Thank you for posting. We are very pleased that you are enjoying and loving the sound of the earbuds. To enjoy the immersive sound fully please make sure that it is fitted properly. Here are some tips. https://bose.life/3RU8Gc. Also, you can change the eartips and get alternative sizes if the ones included in the box does not fit. https://bose.life/3RUTtYs. If you require further assistance, reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
Marvin - Customer Support
Written by a customer while visiting bose.com