[This review was collected as part of a promotion.] My Bose QuietComfort Ultra Earbuds are ok i feel that they could be better i do have to adjust the buds quite often because it doesn't stay in place in my ear. The sound quality is ok but I feel it could be better tho. Battery life sucks for the price.
Response from bose.comBy Bose, Customer Support, February 26, 2025
Hello, we always aim for the highest quality products. These earbuds come with different sized stability bands and eartips to ensure a great fit. You can find guidance here https://bose.life/3NA08EH to ensure the best sound from these, which includes a great fit as well. These earbuds can get up to 6 hours of battery with immersive audio off, with the case giving 3 full charges too. There is help here https://bose.life/3ZvuiOK to ensure a long battery life. Thanks Mike - Customer Support
[This review was collected as part of a promotion.] I bought them about a month ago and I love the fit and feel of them however, when I first got them, they seem to last for 5-6 Ours. Now they last about 3 hours. They do charge quickly, though, which helps.
Response from bose.comBy Bose, Customer Support, February 26, 2025
Thanks for your review. We are glad to hear you are a fan of Bose sound. Immersive Audio allows you to hear audio as if it were coming from beyond your QuietComfort Ultra Earbuds, thereby allowing for a more spacious, natural listening experience. Be sure the earbuds are being worn properly. Proper fit is important for product comfort and performance. If the battery charge level drains at a faster rate than expected, try the following: https://www.bose.co.uk/en_gb/support/articles/HC32/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our customer service support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US
[This review was collected as part of a promotion.] I bought these earbuds 2 months ago and already experiencing bad connection to iPhone. Also a lot of earbuds interfering ,along with only one connecting and waiting for other earbud to connect. Commands never do what there supposed to do a lot of freezing.
Response from bose.comBy Bose, Customer Support, February 24, 2025
Hello if you are experiencing connection issues, we do have troubleshooting support that can help, you can view these on our support website: https://bose.life/4kaqfkD. Should you need additional support with interference and commands, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.