Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Love them! 💯
on December 6, 2023
Posted by:Â Matt
Gender:Male
Length of ownership:1 month
Incredible sound quality — the immersive sound feature is very impressive and makes it seem like you are live in concert. The quiet mode (noise cancellation) is industry-leading. You can’t hear hardly anything when it is on. I’m very impressed with my purchase and I really like the nice blue color. I highly recommend these and would not hesitate to buy them again.
Written by a customer while visiting bose.com
Customer Rating
2
No good with phone
on December 6, 2023
Posted by:Â J61
Gender:Male
Length of ownership:1 month
Purchased these earbuds approximately 2-3 weeks ago. While listening to music the sound is great 5 stars.
While trying to talk to people on the phone people on other end of call complain they cannot hear me and all kinds of back ground noise. 0 Stars for using as phone
While trying to talk to people on the phone people on other end of call complain they cannot hear me and all kinds of back ground noise. 0 Stars for using as phone
Response from bose.comBy Customer support, December 9, 2023
Hello, I am glad to hear that you are enjoying the audio quality of your QC Ultra earbuds. If you are experiencing issues during calls, I recommend that you try our troubleshooting suggestions found on our product support website here: https://bose.life/3uXPAJi.
Should you need any additional support, please feel free to reach out to our technical support teams who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
Should you need any additional support, please feel free to reach out to our technical support teams who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Some good, some need improvement
on December 6, 2023
Posted by:Â ba123
Gender:Male
Length of ownership:3 months
Overall, I think the fit and performance is above average, however the controls really suck!
If I need to adjust the bud in my ear, it stops playing. If I tell it to start playing again sometimes it does and sometimes it takes so long that I touch it again and then it starts playing and then stops cause I touched it again...all delayed. I should be able to change how the commands work to fit the way that I use them. I want to control everything about them and for this amount of money, I should be able to change all the controls.
Written by a customer while visiting bose.com
Customer Rating
5
Best noise cancellation
on December 6, 2023
Posted by:Â ICEMAN
Gender:Male
Length of ownership:1 month
These are the best earbuds I have ever used. And I have owned all of the previous best earbuds that are in the market. The noise cancellation is out of this world. I love these earbuds
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on December 6, 2023
Posted by:Â Rickyacky
Gender:Male
Length of ownership:1 month
I bought these earbuds to replace some apple earbuds and there is no comparison. The Bose Quietcomfort Ultra earbuds have awesome sound quality and the fit in the ear is a great fit.
Written by a customer while visiting bose.com
Customer Rating
3
Not sure these are worth it
on December 6, 2023
Posted by:Â Kirk
Gender:Male
Length of ownership:1 month
I was really hoping for a revolutionary fit and sound. Nothing compares to the sound of Bose original earbuds, honestly, and what's being produced from this earbud is sub standard and comparable to its competitors. I try many different sports earbuds while running, and this just does not sound superior. I have tried every combination of earbud size with backing sizes to get a secure fit in each ear, and I still find myself having to adjust constantly while running. What's worse, is when you touch the earbuds to adjust them, it activates a touch feature like "song advance" or "pause," or changes the mode. EVERY. TIME. Wildly frustrating.
Response from bose.comBy Customer support, December 9, 2023
Hello Kirk, if you cannot find a good fit for the QC Ultra earbuds, you will be happy to know that we are releasing an alternate sized ear tip kit for the QC Ultra earbuds, you can pre-order them now via our website, and they will be shipping on Wednesday 13th of this month: https://bose.life/41dXRVM. Should you need any additional support, please feel free to reach out to our technical support teams who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Love them
on December 6, 2023
Posted by:Â Becca
Gender:Female
Length of ownership:1 year or longer
They are the best earbuds out there. The quality of sound on the Bose ultra ear buds is the best out there. I highly recommend this product.
Written by a customer while visiting bose.com
Customer Rating
3
Not much of an upgrade from last year's model
on December 6, 2023
Posted by:Â Mark3849
Gender:Male
Length of ownership:1 month
I have the ones from last year, and thought it would be worth seeing what the so-called upgrade is about. Spatial sound is nothing special, in fact in between songs when a DJ is talking the voice sounds weird. For some reason I think the bass sounds better on the quiet Comfort 2. Hopefully they'll have better upgrades for this instead of just leaving the last ones in the dust after a year.
Response from bose.comBy Customer support, December 9, 2023
Hello Mark, I appreciate your feedback regarding our QC Ultra earbuds. Our earbuds do have a customizable equalizer that you can access via the Bose Music app, if you feel that you need to add a little extra bass. You can view more on this here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bnXkAAI&language=en_US. Should you need any additional support, please feel free to reach out to our technical support teams who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
Written by a customer while visiting bose.com