Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
QC Ultra Earbuds...Best earbuds ever!
on August 30, 2025
Posted by: DBP
Gender:Female
Length of ownership:1 month
Purchased my 2nd pair of QC Ultra Earbuds. These earbuds are the best ever when it comes to noise canceling. Highly recommend these earbuds if you are looking for sound quality and tuning out all the outside noise. These earbuds deserve a 10!
The Bose QuietComfort Ultra Earbuds are amazingly wonderful! I am very sensitive to noise, and I happen to work at a very noisy office. The earbuds' noise cancelation is just incredible. I set them in the ‘quiet’ mode, and I don’t hear absolutely anything but my music. I use them every day, and sincerely, I don’t know how I manage to survive at my loud office before these earbuds. They are pricey, but totally worth it. I love them so much that I have 2 pairs, so that when I’m at work I can replace the discharged pair with the fully charged. These were/are a life changer for me; I fully recommend them!
Sometimes, in a noisy cityscape, I'd like a quick escape to near silence, and Bose does it. It's actually better, subjectively speaking, than my Sony top tier consumer headband ANC. The thing is, Sony takes a while with the mics to cancel them out, but Bose instantaneously takes all noises out. There is a slight vacuum and static noise feeling with these, but it's negligible to be an annoyance.
Very disappointed. I like my original Quiet Comfort much better. (Until, without my permission you changed my 3 quiet settings to 2). My new ones don’t block as much noise, they readjust every time I hit a bump. Screw the new sound features and concentrate on the old QUIET.
Response from bose.comBy Customer Support, August 29, 2025
Hello. We're truly sorry to hear about your disappointment, specially when it comes to something as personal as noise cancellation. Your feedback about the changes to the Quiet settings and the performance of the new earbuds is important, and we appreciate you sharing it.
We’re here to help. If you’d like us to look into this further, please reach out to our customer service team and include the serial number of your earbuds. That way, we can better understand your situation and explore possible solutions. Your satisfaction matters to us, and we’d love the chance to make things right. https://bose.life/contactus