Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
Excellent quality and sound
on September 16, 2025
Posted by: X
Excellent quality and sound. Wish the Lunar Blue was available though that's what I wanted. It was advertised but never available, false marketing.
Response from bose.comBy Bose, Customer Support, September 16, 2025
Thank you for your feedback! We still have other color options available, but we’re sorry to inform you that Lunar Blue is no longer in stock. It was a limited-edition color, and since we’ve released the Bose QuietComfort Ultra Earbuds (2nd Gen), we now offer new color collections that you might like.
Here are some of the current limited-edition colors available:
Midnight Violet, Deep Plum, Black and Whitesmoke
You can explore these collections here: http://bose.life/47MUF8P
Jelyn - Customer Support
Here are some of the current limited-edition colors available:
Midnight Violet, Deep Plum, Black and Whitesmoke
You can explore these collections here: http://bose.life/47MUF8P
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Buds don't charge in the case after a month
on September 22, 2025
Posted by: Rishabh
Gender:Male
Length of ownership:1 month
I bought this more than a month ago and it was working fine, but last 2 weeks the buds are not charging in the case. If after a call battery drops to 80% then it remains the same even if the buds are in the case overnight. I have to charge the case everyday for the buds battery to hit 100%.
I need support to either replace or fix this, request Bose team to reach out and solve.
I need support to either replace or fix this, request Bose team to reach out and solve.
Response from bose.comBy Bose, Customer Support, September 22, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear about the issues you’ve been experiencing, no worries, we’re more than happy to help!
Here’s a troubleshooting guide that may assist you in resolving the problem:
http://bose.life/3W0pmjB
Jelyn - Customer Support
Here’s a troubleshooting guide that may assist you in resolving the problem:
http://bose.life/3W0pmjB
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love These Earbuds
on September 22, 2025
Posted by: Midnight Magic
Had these earbuds sent to me when my previous set malfunctioned. These are the Bose Quiet Comfort ultras and they are awesome. That clear Bose sound with deep lows and clear highs, awesome.
Written by a customer while visiting bose.com
Customer Rating
5
As expected
on September 23, 2025
Posted by: LS
Gender:Male
Length of ownership:1 week
Just got set up and they work really well especially noise cancelling
Written by a customer while visiting bose.com