Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
The best
on September 6, 2025
Posted by: Ron
These buds are outstanding. They come close to my wonderful ultra head phones. They provide a wonderful listening experience for music, sports etc. Love the noise cancelling and immersive sound
Written by a customer while visiting bose.com
Customer Rating
5
Superior
on September 8, 2025
Posted by: Gary1967
Gender:Male
Length of ownership:1 week
Superior sound and noise canceling i was surprised buy the amazing sound they put out
Written by a customer while visiting bose.com
Customer Rating
5
Buy these they are great
on September 9, 2025
Posted by: Randy
Gender:Male
Length of ownership:3 months
Great sound quality great noise cancellation great product get the new inductive charge case
Written by a customer while visiting bose.com
Customer Rating
5
Clarity
on September 10, 2025
Posted by: Anonymous
I run with these every morning three to five miles. Thank you for delivering a quality product.
Written by a customer while visiting bose.com
Customer Rating
3
on September 10, 2025
Posted by: KD
The battery life is lot shorter than Bose advertised. User manual should be included.
Response from bose.comBy Bose, Customer Support, September 10, 2025
Thank you for your feedback on the Bose QuietComfort Ultra Earbuds. Just to let you know, here are the details regarding battery life and charging:
When Immersive Audio is turned off, the earbuds offer up to 6 hours of battery life. With Immersive Audio enabled, the battery life is reduced to approximately 4 hours. The charging case, when fully charged, provides an additional 18 hours of battery life.
As for charging times, the earbuds take about 2 hours to fully charge, while the case requires around 3 hours. Additionally, a quick 20-minute charge can give you up to 2 hours of use.
A user manual is included in the box, but if you need another copy, you can view or download it here: http://bose.life/3VvRjzT
Jelyn - Customer Support
When Immersive Audio is turned off, the earbuds offer up to 6 hours of battery life. With Immersive Audio enabled, the battery life is reduced to approximately 4 hours. The charging case, when fully charged, provides an additional 18 hours of battery life.
As for charging times, the earbuds take about 2 hours to fully charge, while the case requires around 3 hours. Additionally, a quick 20-minute charge can give you up to 2 hours of use.
A user manual is included in the box, but if you need another copy, you can view or download it here: http://bose.life/3VvRjzT
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on September 11, 2025
Posted by: qqqq
Gender:Male
Length of ownership:3 months
Great product, cancels out surrounding sounds, incredible sound for music
Written by a customer while visiting bose.com
Customer Rating
5
Greatest sound ever to my ear
on September 13, 2025
Posted by: Dan
Gender:Male
Length of ownership:3 months
Satisfactory sound, awesome bass and very easy to manage, very good noise cancelling option...happy to jave it
Written by a customer while visiting bose.com
Customer Rating
3
A lot of background noise when on phone
on September 14, 2025
Posted by: Klem
Gender:Male
Length of ownership:1 month
I own these and love the sound but the I phone connection is horrible. I want to return them.
Response from bose.comBy Bose, Customer Support, September 14, 2025
Hi Klem, thank you for reaching out, and we truly appreciate your love for the sound quality! We're sorry to hear about the background noise and connection issues you're experiencing. That’s definitely not the experience we want for you.
To help resolve this, we recommend checking out this support guide: bose.life/3IoZV8j. It may offer solutions to the issues you've encountered.
Kelly - Customer Support
To help resolve this, we recommend checking out this support guide: bose.life/3IoZV8j. It may offer solutions to the issues you've encountered.
Kelly - Customer Support
Written by a customer while visiting bose.com