Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Truly noise canceling!
on September 22, 2023
Posted by: MariaAliza
Gender:Female
Length of ownership:1 week
When I received these, I was in a hurry to try them out. I was BLOWN AWAY with how they really meant it when they said noise canceling. The moment you insert these buds in, it makes everything around you quieter with and without music. The sound is so crisp & listening to music in these is such a superb experience. I used it for jogging as well and the buds stayed in place. I couldn't even hear the passing cars beside me. The ability to use the pause/play, skip/repeat, & volume controls on both earbuds is a huge plus! Only small con I have is that the buds can be a little sensitive when you slightly adjust them. Meaning you might accidentally pause your music when you touch/adjust them. But that's a minor inconvenience I'm okay with compared to the pros.
Written by a customer while visiting bose.com
Customer Rating
5
Holeeey Cow!
on September 22, 2023
Posted by: Keshawn K
Gender:Male
Length of ownership:1 week
I’ll start by saying I own several pair of BOSE earbuds. I have the BOSESports and the original QuietComfort. I honestly didn’t think it could get any better than what I have already experienced with those. However , leave it to BOSE to say “…Hold my beer”, lol!
These new QuietComfort Ultra earbuds have really blown me away. To start with , they are extremely comfortable. It was a perfect fit right out the box, which never happens . I usually have to fiddle with different ear tips and placement. But these earbuds are lightweight , durable and almost feel as if you aren’t wearing any earbuds at all. They do all this while still feeling safe , secure and snug in my ear . They are perfect for casually relaxing listening to music or working out. I tried them doing both and they’re not going anywhere !
The next thing that really floored me about the QuietComfort Ultra’s is the Immersive Audio Experience. And yes , I said “experience “ because thats exactly what it is! There are 2 modes to choose from on the Bose App.
( besides the normal “Stereo” mode).
The first is “Still”. “Still” is a premium spatial audio experience that “stays in place” . What that means is anytime you turn your head left or right … the Immersive Audio will recalibrate to keep the music in the center of your listening field. It’s so cool! You can literally hear the music adjust as you move your head. It’s one of the features you didn’t know you needed …until you have it !
Now , to kick it up a notch there’s spatial “Motion “ mode. Here’s a warning about “Motion “ mode though . Don’t use it unless you want to feel like you’re actually IN the recording session with your favorite artist , lol!
Seriously , as you move …the music moves with you. It comes from every direction …behind you , in front of you , from the left , from the right. It’s wild , in an awesome BOSE kind of way.
I seriously had to stop for a second and think “ Is this music coming from my earbuds or is one of my neighbors having a jam session ?!” It’s just that immersive!
As a recording artist myself , I really appreciate BOSE. There are so many elements that go into creating a song. There are tons of ad libs, vocal arrangements , background vocals and instruments you may never even pay attention to.
What the Immersive Audio does is take all those hidden elements and brings them to the forefront. This means you can really hear the music as the artist intended. As an artist and music lover , it doesn’t get any better than that!
I have listened to songs I’ve heard for years while wearing the QuietComfort Ultras and have heard new elements in the song I never noticed before.
It’s like hearing your favorite songs all over for the first time. No one can bring that feeling to you better than BOSE.
The only con I noticed is that the touch controls are a little sensitive. I would be in the middle of vibing out and may adjust the earbud a bit in my ear …and it would skip to the next song. But that’s not a deal breaker at all …because the next song sounded as good as the previous! Just an fyi to be aware of.
Overall , the new BOSE QuietComfort Ultra’s with Immersive Audio impressed the heck out of me and will definitely take your listening experience to a whole new level!
These new QuietComfort Ultra earbuds have really blown me away. To start with , they are extremely comfortable. It was a perfect fit right out the box, which never happens . I usually have to fiddle with different ear tips and placement. But these earbuds are lightweight , durable and almost feel as if you aren’t wearing any earbuds at all. They do all this while still feeling safe , secure and snug in my ear . They are perfect for casually relaxing listening to music or working out. I tried them doing both and they’re not going anywhere !
The next thing that really floored me about the QuietComfort Ultra’s is the Immersive Audio Experience. And yes , I said “experience “ because thats exactly what it is! There are 2 modes to choose from on the Bose App.
( besides the normal “Stereo” mode).
The first is “Still”. “Still” is a premium spatial audio experience that “stays in place” . What that means is anytime you turn your head left or right … the Immersive Audio will recalibrate to keep the music in the center of your listening field. It’s so cool! You can literally hear the music adjust as you move your head. It’s one of the features you didn’t know you needed …until you have it !
Now , to kick it up a notch there’s spatial “Motion “ mode. Here’s a warning about “Motion “ mode though . Don’t use it unless you want to feel like you’re actually IN the recording session with your favorite artist , lol!
Seriously , as you move …the music moves with you. It comes from every direction …behind you , in front of you , from the left , from the right. It’s wild , in an awesome BOSE kind of way.
I seriously had to stop for a second and think “ Is this music coming from my earbuds or is one of my neighbors having a jam session ?!” It’s just that immersive!
As a recording artist myself , I really appreciate BOSE. There are so many elements that go into creating a song. There are tons of ad libs, vocal arrangements , background vocals and instruments you may never even pay attention to.
What the Immersive Audio does is take all those hidden elements and brings them to the forefront. This means you can really hear the music as the artist intended. As an artist and music lover , it doesn’t get any better than that!
I have listened to songs I’ve heard for years while wearing the QuietComfort Ultras and have heard new elements in the song I never noticed before.
It’s like hearing your favorite songs all over for the first time. No one can bring that feeling to you better than BOSE.
The only con I noticed is that the touch controls are a little sensitive. I would be in the middle of vibing out and may adjust the earbud a bit in my ear …and it would skip to the next song. But that’s not a deal breaker at all …because the next song sounded as good as the previous! Just an fyi to be aware of.
Overall , the new BOSE QuietComfort Ultra’s with Immersive Audio impressed the heck out of me and will definitely take your listening experience to a whole new level!
Written by a customer while visiting bose.com
Customer Rating
5
SHEER PERFECTION! An auditory masterpiece!
on September 22, 2023
Posted by: Kelina
Gender:Female
Length of ownership:1 week
Don’t even consider any other earbuds! Bose has generously fixed every issue we had with this new QuietComfort Ultra release! The biggest issue I had was on the older earbuds was the left earbuds was useless unless you were using both at the same time. That is a thing of the past!! I am thrilled you can use one earbud without the other - your pick either the right or the left! I use these a lot to talk on the phone and don’t care to use both earbuds for this type of use. Now you can use one of them and swap to the other when the one you’re using runs out of battery! Just put the one you were using back in the case and pull the other freshly charged earbud from the charging case and voila - just keep chatting! Love love LOVE this feature!! Now using both are the same time is incredible for listening to music!! The hair will stand up and the tingles will commence if you do this listening to some 8d music on Spotify!! The sound is so perfect!! I have never been so pleased with a product right out of the box! The voices are all clear when chatting (people I’m talking to actually told me I sound clearer than I ever have when using these) Win-Win!
The case on these is just slightly wider than their predecessor, which makes it easier to get them in and out of the case! Not a necessary improvement, but appreciated nonetheless! I have long fingernails (most of the time) and this makes it so much easier for me to use. OH, another thing the colors available are so nice! I have never had a white earbud set, or headphones fit that matter, but this white color is so pretty!! I keep trying to think of one single “con” to go with my “pros” but there simply is not one!! I have every set of earbuds Bose has ever made, and while I like each of them for different reasons, I always had one or two things I wished were different - not anymore!! These are the holy grail of earbuds! PLEASE PLEASE PLEASE do yourself (and your ears) a favor and get these! I’m buying a couple for my friends for Christmas because they are THAT great! I wish I could give them more than 5 STARS because they are WORTH it!
I never ever have much to say when I review products, because there usually isn’t much to say, but these earbuds are a game changer!! The battery life is awesome, the charging case is perfect, the sound is amazing and the color choices are a beautiful perk!
Bose you have done it! You have made the perfect earbuds and I wish I could say more than thank you, because it just doesn’t seem like it’s enough! I never go anywhere without these! Everyone buy these now and thank me later! You will be as impressed with the sound and wowed by every tiny detail of these QuietComfort Ultra Earbuds! You HAVE to treat yourself!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing set of QC Earbuds that fit my ears!
on September 22, 2023
Posted by: JesterNet
Gender:Male
Length of ownership:1 month
Over all the new QC Ultra earbuds are a great addition to the QC family.
Pros:
The customizable ear tip and band system. Amazing!
Soft grip case for no slip handling.
Decent battery life.
Sound it's a Bose product.
Touch response (with volume control!) on the earbuds.
The customizable ear tip and band system. Amazing!
Soft grip case for no slip handling.
Decent battery life.
Sound it's a Bose product.
Touch response (with volume control!) on the earbuds.
Cons
Multi-device pairing/switching.
Multi-device pairing/switching.
I am going to stress how the new QC Ultra earbuds fit in my review. All the other aspects of these earbuds reflect Bose continuing quality: in sound production, fit and finish, features such as noise cancelation and Immersive audio. One note, I did notice a small amount of background hiss when noise cancelling was enabled and no audio was playing. Very minor but noticeable and did not affect audio playback. Only other detractor was multi device pairing. To switch between devices such as an iPhone and iPad, you must take multiple steps of disconnecting from one device an connecting to the other. Annoying but manageable.
Now for the true wonder of these earbuds! (at least for me). I have unusually shaped ear canals and rather large ears in general. I have spent years and hundreds of dollars attempting to find a pair of earbuds that fit my ears. The standard t-shirt sizing of ear tips never really worked. Earbuds with ear tip hooks or other mechanisms ended up at best not working or at worst being painful. I have found perfection in the QC Ultra earbud. Being able to separately customize the size of the ear tips and the bands that help retain the earbuds is a GAME CHANGER. After a few sizing tests I was able to find the perfect combination of tips and bands that felt comfortable, game me good earbud retention and produced the correct seal to allow noise cancellation to function. Thank you Bose for your continued innovation! My quest for proper fitting earbuds is OVER!
Written by a customer while visiting bose.com
Customer Rating
5
QC Ultra Earbuds Are Wonderful and Personalized!
on September 22, 2023
Posted by: Alvin56
Gender:Male
Length of ownership:1 week
I was very surprised and excited to listen and review the new Quiet Comfort Ultra Earbuds! They are comfortable and stay put in my ears.I checked the noise canceling while sitting in a busy library near the book checkout counter. I listened to Bluegrass, Gospel, my favorite Classical Artists with orchestra, woodwind and brass. I just heard my music, without distraction! I selected the Immersive feature on the Bose App next. I was thrilled to hear and feel the depth of Coltrane, Pink Floyd, Queen, Sam Bush and Orchestral greats Beethoven,Brahms,Mendelssohn,Shostakovich...I listen all over the spectrum, as I have played trombone 5 decades as well as singing. The QC Ultra Earbuds allowed me to escape distraction and literally surround me with pure, clean and moving sounds. You won't be disappointed with your purchase. They easily sync with the Bose Music app! The only thing that concerned me was battery usage. When I was absorbed into my music, I ran late to appointments.
Written by a customer while visiting bose.com
Customer Rating
5
Major improvement. Amazing immersive audio
on September 22, 2023
Posted by: Mane
Gender:Male
Length of ownership:1 week
I have had the pleasure of using these headphones for about a week now and let just say that they are AMAZING! The arrive just in time for my cross-country road trip and they performed a lot better than expected. I own the QC Earbud (2020) and I like them, but the QC earbud Ultra blow them out of the water. The noise cancelling has been majorly improved, comfort (with the ability to charge ear tips and wings independently) has increased, overall loudness (without distortion) and the immersive audio experience was amazing. While watching a movie on my iPad, I really enjoyed how the sound followed the screen and kept up while moving my head around. Even the design and color are amazing. The one drawback that I have is that I was not able to use wireless charging which is a bummer since the 2020 version has that feature. Overall, major improvement and excellent product.
P.S these are great for students who need to cancel out noise while studying. I was in a cafeteria doing work and could not hear thing.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect Fit !
on September 22, 2023
Posted by: Cindy1993
Gender:Female
Length of ownership:1 week
I’ve got to say these earphones are the perfect fit! I run every morning and these earphones fit like a glove. They stay in place and the sound quality is exceptional! This product is definitely worth purchasing!
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Earbuds
on September 22, 2023
Posted by: candrewboston
Gender:Male
Length of ownership:1 month
These are truly incredible earbuds. The noise cancelling is top notch. Ultra impressed with these earbuds. The fit is also superb. I literally could wear them all day with no discomfort, which I was shocked by. The immersive audio really caught my attention and I am a huge fan. I used these to listen to a variety of music from classical to pop to Christian and also a movie. I did find that for my normal day activities they are fantastic, but I will say I was not a fan of them when I used them to go for a run. I will stick to my Bose SoundSport Free headphones for a run. But overall, another excellent and quality product. I would highly recommend them to anyone.
Response from bose.comBy Nic, Nic, September 25, 2023
Hey Andrew,
You're experience with the earbuds is great to see, I'm glad that you find the noise cancelling top notch, and fit of the earbuds superb.
I understand you prefer using your SoundSport Free Wireless earbuds for running, and I'd like to suggest how to get a more secure fit from the QuietComfort Ultras to use while running. Our fitting guide here https://bose.life/464ZWoC can help with making sure they are secure for you to run with, and if you need the XS or XL ear tips that we also have available. Then please do reach out to us https://bose.life/contact for help getting them.
Nic - Customer Support
You're experience with the earbuds is great to see, I'm glad that you find the noise cancelling top notch, and fit of the earbuds superb.
I understand you prefer using your SoundSport Free Wireless earbuds for running, and I'd like to suggest how to get a more secure fit from the QuietComfort Ultras to use while running. Our fitting guide here https://bose.life/464ZWoC can help with making sure they are secure for you to run with, and if you need the XS or XL ear tips that we also have available. Then please do reach out to us https://bose.life/contact for help getting them.
Nic - Customer Support
Written by a customer while visiting bose.com