Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
QC Ultra Earbuds...Best earbuds ever!
on August 30, 2025
Posted by: DBP
Gender:Female
Length of ownership:1 month
Purchased my 2nd pair of QC Ultra Earbuds. These earbuds are the best ever when it comes to noise canceling. Highly recommend these earbuds if you are looking for sound quality and tuning out all the outside noise. These earbuds deserve a 10!
Written by a customer while visiting bose.com
Customer Rating
3
Great Sound, Difficult to Use
on September 1, 2025
Posted by: bear23452
Gender:Male
Length of ownership:1 month
Difficulty Connecting ear buds between several devices. Great Bose.Sound. The interface.needs a lot of work
Response from bose.comBy Customer Support, September 1, 2025
Thank you for your valuable feedback. We're thrilled to hear you enjoy the sound quality of your Bose QuietComfort Ultra Earbuds. We understand that seamless multi-device connectivity is important, and we're committed to refining the interface to make switching between devices easier. Your insights help us improve, and we appreciate your patience as we work to enhance the overall experience. If you have any further suggestions or need assistance, please don't hesitate to reach out to us through http://bose.life/globalsupport. Kurt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on September 2, 2025
Posted by: Michael
I bought about 2 months ago they rock they have the best sound
Written by a customer while visiting bose.com
Customer Rating
1
Great sound horrible fit
on September 2, 2025
Posted by: Bsmars
Gender:Male
Length of ownership:1 week
Sounds great but non of the tips work to stay in my ear. I have ordered a third party tip which hopefully work better, but if it doesn’t, I will be returning. Not happy after reading the descriptions on how this is supposed to be one of the better fitting earbuds in the market.
Response from bose.comBy Customer Support, September 2, 2025
Hi there, thank you for your honest feedback. I’m really sorry to hear that the ear tips haven’t been working out for you. We understand that fit can vary from person to person, and while third-party tips may help, we’d love to assist further if they don’t work out. Here's a guide that can help you get a better fit: http://bose.life/4mKtC2L
Jelyn - Customer Support
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The modes sound quality and Quiet mode and comfort
on September 3, 2025
Posted by: Pearl B Good 205 765 8130
I use them daily. Love the sound quality. Iv owned i believe 97% of bose head phones. These are my favorite so far. Love the new mode. Iv own alot of bose products for over 30 years. They just keep getting better. Thank you bose.
Written by a customer while visiting bose.com
Customer Rating
5
Noise cancelles so a caller does not hear traffic.
on September 3, 2025
Posted by: pabloinla
Gender:Male
Length of ownership:1 month
People seem to either love Bose or hate the Bose sound. I am in the love camp. I bought the new Ultra earbuds because they were touted to noise-cancel external sounds entering the microphone during conversation. They do that, well. No more complaints when I wash dishes or walk near to heavy traffic. Terrific! Even better, I describe the new Surround Sound vs stereo like this: stereo is like a straight line of sound between my ears, left, middle, right. Surround sound is more like a concert hall in my head, but not in front like an actual orchestra.
Cons: there is no way earbuds could give directional sound, compared with an actual concert hall experience, where one can hear where in front the sound comes from. In the Walt Disney Concert Hall, I can hear if the sound is in the back of the orchestra or the front, and all shades of left to right. But at least with Bose, I hear the DEEPest organ basses to the highest piccolo. And the sound is not localized, but richly distributed.
Cons: there is no way earbuds could give directional sound, compared with an actual concert hall experience, where one can hear where in front the sound comes from. In the Walt Disney Concert Hall, I can hear if the sound is in the back of the orchestra or the front, and all shades of left to right. But at least with Bose, I hear the DEEPest organ basses to the highest piccolo. And the sound is not localized, but richly distributed.
Written by a customer while visiting bose.com
Customer Rating
3
Great tec but buggy
on September 4, 2025
Posted by: Lee
Gender:Male
Length of ownership:6 months
Buds are great, lose audio often. Have to reinstall and setup sometimes 4 times while watching a tv show.
Response from bose.comBy Customer Support, September 4, 2025
Hey there Lee! Thank you so much for reaching out. It’s wonderful to hear that you’re enjoying the earbuds! We're really sorry to hear you're experiencing Bluetooth connectivity issues. We're here to help you get things back on track. Sometimes, simply resetting your earbuds and pairing them again can resolve the issue, it's a quick fix that often does the trick. We've included a troubleshooting link below that walks you through the steps.
No Audio :
https://bose.life/3V0t8sT
If the problem continues even after trying those solutions, please don’t hesitate to contact our customer service team trough this link: https://bose.life/contactus . We’re always happy to assist further and make sure you’re fully supported.
Sophie - Customer Support
No Audio :
https://bose.life/3V0t8sT
If the problem continues even after trying those solutions, please don’t hesitate to contact our customer service team trough this link: https://bose.life/contactus . We’re always happy to assist further and make sure you’re fully supported.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on September 4, 2025
Posted by: Ben
It’s like having a surround sound stereo in your ears.
Written by a customer while visiting bose.com