Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Amazing product
on August 4, 2025
Posted by: D
Gender:Male
Length of ownership:1 week
I bought this item a couple of weeks ago and it is amazing I love these earbuds
Written by a customer while visiting bose.com
Customer Rating
5
Great to talk on
on August 5, 2025
Posted by: waa
Absolutely love these earbuds, I can now be heard when I am talking on them. They are the best.
Written by a customer while visiting bose.com
Customer Rating
3
Great except for bad wind / road noise
on August 6, 2025
Posted by: gmktutor1
They are great except the noise to the person I'm talking to on the phone is terrible. I wish there was a way to enable a wind block feature on them. Doesn't seem available on quite comfort ultra, which is ridiculous because they are pretty high-end
Response from bose.comBy Kurt, Customer Support, August 6, 2025
Hi there, thank you for your feedback. The combination of active and passive noise reduction technologies in your headphones is designed to block out most sounds, but it may not eliminate everything. You might still hear higher-pitched sounds like sirens or human voices, although their volume should be significantly reduced. Completely blocking out all unwanted noise is a feature we may consider in the future as we continue to innovate and improve our products.
Kurt - Customer Support
Kurt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great
on August 7, 2025
Posted by: Cooper
Length of ownership:1 month
Great Great great great great great great great great
Written by a customer while visiting bose.com
Customer Rating
4
Good but not great
on August 15, 2025
Posted by: jsmith3908
Gender:Male
Length of ownership:1 month
Great sound and comfortable. Unfortunately connection is not always stable. Sometimes buds need to be returned to the case so they will reconnect
Written by a customer while visiting bose.com
Customer Rating
5
Awesome...
on August 15, 2025
Posted by: Johnny
Everyone should get a pair of these amazing headphone, it's worth every penny I Spent!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing earbuds
on August 15, 2025
Posted by: Hdbishop
Gender:Male
Length of ownership:1 week
Just received them in the mail and all i have to say is the sound quality is amazing and the ANC is top notch.
Written by a customer while visiting bose.com
Customer Rating
2
BOSE Issues
on August 16, 2025
Posted by: Jjohn3760
Gender:Male
Length of ownership:3 months
I bought these around 1 or 2 months ago. Sometimes it is hard to start the left earpiece if the right earpiece is lifted first. Also, some times it cycles through the modes.
Response from bose.comBy Customer Support, August 16, 2025
Hello there, thank you for sharing your feedback. We're sorry to hear about your experience with the Bose QuietComfort Ultra Earbuds, particularly the issues with the left earpiece and mode switching, that’s definitely not how they should perform.
We’d really appreciate the opportunity to better understand the issue and help ensure your earbuds work as intended.
You can contact us using this link: https://bose.life/48EXztCi
Klariss – Customer Support.
We’d really appreciate the opportunity to better understand the issue and help ensure your earbuds work as intended.
You can contact us using this link: https://bose.life/48EXztCi
Klariss – Customer Support.
Written by a customer while visiting bose.com