Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
LOVE Bose QC Ultra!!!
on September 26, 2023
Posted by: Tonya33
Gender:Female
Length of ownership:1 week
After not updating to newer Bose earbuds for quite some time, I decided to give these a try. I was not disappointed!! The sound is truly incredible from what I've used in years past. But first lets talk about how the earbuds fit. I have daith piercings in both ears which automatically rules out some earbuds because they hurt too much after wearing for so long. Not these! I wore them for extended amounts of time and my piercings did not hurt. Bonus points!! The only downside to the fit for me was these stick out too far if you end up binge watching in bed and want to lay on your side. That also causes the pressure of the pillow to activate any shortcuts you may have set up for each bud. But if you stay laying on your back it's no problem! And now back to the amazing sound. Immersive audio *chef's kiss!* is like standing in a room with music floating all around that you can almost touch. Truly sounds incredible!! Another amazing feature is ActiveSense that automatically adjusts the noise cancellation level based on what's around you. I really put this feature to the test by wearing them grocery shopping. As soon as I stepped out of my car the buds adjusted to block out noise from the wind. Immediately impressed! While shopping up and down aisles they would adjust if freezer doors were slamming and even when a baby started crying! Such a super handy feature for those out and about in public. Overall I would highly recommend these earbuds. You will not regret it!!
Written by a customer while visiting bose.com
Customer Rating
4
Unbelievable sound quality and amazing battery lif
on September 26, 2023
Posted by: EJ1125
Gender:Female
Length of ownership:1 month
I was chosen to participate in the sneak peak of these ear buds and I very much enjoyed it. The sound is unbelievable! I generally have a difficult time with the fit of ear buds but these fit into my ears easily and stayed put. I also really loved that they stayed charged for what seemed like a really long time even after extended use. The only down side I found what they are a little awkward to get in and out of their case, I would also like to have the option in the future to have a protective case for the unit.
Written by a customer while visiting bose.com
Customer Rating
5
Terrific sound quality!
on September 26, 2023
Posted by: Bamanita
Gender:Female
Length of ownership:1 month
The quality of sound on the Bose Ultra Earbuds is incredible! I listened to Itzak Perlman and was over the moon! Jeff Beck’s Cause we’ve ended as Lovers was a true out of body experience. Outside noise cancelling is amazing as well. Charge life was better than most, used all day at work.
The only thing that took a little getting used to was how receptive the earbuds were. At first I turned them off every time I scratched my head.
Truly magnificent sound and everything you could want in a quality earbud
The only thing that took a little getting used to was how receptive the earbuds were. At first I turned them off every time I scratched my head.
Truly magnificent sound and everything you could want in a quality earbud
Written by a customer while visiting bose.com
Customer Rating
4
Excellent noise cancelling
on September 26, 2023
Posted by: Ian543
Gender:Male
Length of ownership:1 month
After utilizing previous model Bose Earbuds, I consider myself a victim of the infamous spotty connectivity issue in both sport model and QC model Bose earbuds. A few weeks of utilizing the new QC Ultra earbuds and I have yet to have any connectivity issues.
Getting the elephant in the room out of the way, these earbuds have EXCELLENT noise cancelling capabilities paired with prestigious sound and build quality. I had an air purifier,, air conditioner and someone talking to me when I put these in and when the noise cancelling activated, it was only me and my music. That being said, tread lightly when utilizing these earbuds for working out as they will scuff or scratch very easily with the glossy material. I have yet to try them for steamy long runs on hot days or even the sauna as they are not built to last in those environments and I reccomend using these for at home, as a passenger princess or walking to and from classes. Nothing too strenuous unless you like to ruin $300 earbuds.
That being said, excellent earbuds all around but calling these "ultra" may be an overstatement as they are very similar to the previous model. Only time will tell if they truly are the Ultras they are put out to be and hopefully higher sound quality, build quality or innovation will be put into the QC lll's.
Written by a customer while visiting bose.com
Customer Rating
5
Phenomenal Sound Quality and Noise Cancellation
on September 26, 2023
Posted by: DemolitionMan
Gender:Male
Length of ownership:1 week
Sound quality is what you expect from Bose, second to none!!! Audio quality is phenomenal! I really enjoy the new Immersion Audio. I tested these extensively flying and the noise cancellation is unbeatable. I could barely hear the noise of the plane or crying babies without any music playing. I also own a set of AirPods Pros and they are not even close to the quality of noise cancellation and sound quality of Bose. If I had to choose I would choose Bose 100 of 100 times! Everything about them is simple to use. The Bose Music app makes it simple to change the settings. The two items I would have liked seen improved over the QC2 Earbuds is Multipoint Bluetooth connections and improved battery life. This is my 4th set of Bose In-ear/Earbuds. QuietControl 30s, QuietComfort Earbuds (Gen 1), QuietComfort Earbuds II, and QuietComfort Ultra Earbuds. Each generation got better!!!
Written by a customer while visiting bose.com
Customer Rating
5
Overall great pair of earbuds !
on September 26, 2023
Posted by: Mel
Noise cancelling features are fantastic, especially on streets of NYC. Battery life is great pared with case.
Plays nice with Android. My only gripe is that the controls are a bit buggy and there's no beep following a control (i.e skipping a song) to let you know the command was effective. Wish the case had wireless charging capabilities
Plays nice with Android. My only gripe is that the controls are a bit buggy and there's no beep following a control (i.e skipping a song) to let you know the command was effective. Wish the case had wireless charging capabilities
Response from bose.comBy John - Bose Customer Support, John - Bose Customer Support, September 27, 2023
Hi, we are glad to hear ou love the new earbuds. It is surprising to hear you are having trouble with the control of your earbuds. I would recommend contacting our local support team who can ensure they are working at their best: https://bose.life/3nTDo5H
Written by a customer while visiting bose.com
Customer Rating
5
The Best Earbuds On The Market
on September 26, 2023
Posted by: Mrfrankhg
Gender:Male
Length of ownership:1 month
I have been a faithful Bose user for well over a decade, so to say I think highly of their products is an understatement. I’ve seen and purchased many new products over the years, and I’m excited to review the new Bose QuietComfort Ultra Earbuds. I’ll walk through some pros and cons below, but to put a point on it, these are quite frankly the best earbuds I’ve ever owned, and it’s not particularly close. To put things in perspective, previous to this pair, I was using the original Bose QuietComfort 1 Earbuds, and I loved them. These Ultra models are not just an incremental improvement, but a major upgrade well worth the price of purchase. To say 10/10 doesn’t do my opinion justice. These are simply the best pair of headphones, not just earbuds, that I’ve ever owned.
The Pros:
• Sounds quality: Bose continues their tradition of superior sound quality with these buds. I’ve given close to 100 hours of use to this product and it sounds great with streaming, podcasts, and especially music.
• Active Noise Cancellation: Best in class performance. Turning on Quiet mode and listening to tunes is pure bliss.
• Comfort: Multiple options for the stability bands and ear inserts ensure that you can tailor the fit to your ear size. They even give you an on-app function to test the seal for maximum function. I’ve had stretches where I’ve had them in my ears for close to 8 hours straight and you forget you have them in.
• Immersive Audio: This mode is AMAZING. What they’ve done here with this mode is truly astonishing.
• Battery life: Battery life is top notch. I have been giving the earbuds heavy use throughout the course of several weeks and they have never come close to dying. These things are workhorses when it comes to battery.
• Music app: Robust feature set here. This is where you can get to different modes of ANC, switch between sources, get into Immersive Audio, access the EQ settings, see helpful tips, plus reprogram shortcuts that you can access by different actions interacting with the earbuds themselves and the touch controls.
• Voice call quality: We have crystal clear audio performance when using for calls (on both ends). I can hear whoever I’m talking to clear as day and they can hear me great also.
• Charging case: The charging case and the buds themselves have a small profile. Very easy to transport and very wearable. The case itself if very sleek and stylish.
• Touch controls: The touch controls on the buds are responsive. No lag at all. Plus, I can’t recall an instance where the buds misregistered a command I was giving it.
• Stability and connection: The Bluetooth maintains a strong connection. The stability is reliable too and I’ve never had any fluky instances of the buds disconnecting or losing sound.
The Pros:
• Sounds quality: Bose continues their tradition of superior sound quality with these buds. I’ve given close to 100 hours of use to this product and it sounds great with streaming, podcasts, and especially music.
• Active Noise Cancellation: Best in class performance. Turning on Quiet mode and listening to tunes is pure bliss.
• Comfort: Multiple options for the stability bands and ear inserts ensure that you can tailor the fit to your ear size. They even give you an on-app function to test the seal for maximum function. I’ve had stretches where I’ve had them in my ears for close to 8 hours straight and you forget you have them in.
• Immersive Audio: This mode is AMAZING. What they’ve done here with this mode is truly astonishing.
• Battery life: Battery life is top notch. I have been giving the earbuds heavy use throughout the course of several weeks and they have never come close to dying. These things are workhorses when it comes to battery.
• Music app: Robust feature set here. This is where you can get to different modes of ANC, switch between sources, get into Immersive Audio, access the EQ settings, see helpful tips, plus reprogram shortcuts that you can access by different actions interacting with the earbuds themselves and the touch controls.
• Voice call quality: We have crystal clear audio performance when using for calls (on both ends). I can hear whoever I’m talking to clear as day and they can hear me great also.
• Charging case: The charging case and the buds themselves have a small profile. Very easy to transport and very wearable. The case itself if very sleek and stylish.
• Touch controls: The touch controls on the buds are responsive. No lag at all. Plus, I can’t recall an instance where the buds misregistered a command I was giving it.
• Stability and connection: The Bluetooth maintains a strong connection. The stability is reliable too and I’ve never had any fluky instances of the buds disconnecting or losing sound.
The cons:
• I would LOVE a way to at least somewhat gauge how much battery power remains on the charging case itself.
• As previously stated, the audio performance on calls is great in both directions, but they could be a smidge louder on the user end. I like loud calls.
• I have big hands, so they buds can be a bit difficult at times to remove from the charging case. The magnet that holds them in the case is strong, so you have to mean it when you want them out. Eventually, you learn exactly how you need to grip them to bring them out.
• I wish they used the on-unit microphones to amplify outside sound in Aware mode. Aware mode just lets sound pass through so if someone is talking to you what you hear is slightly muffled sound.
• I would LOVE a way to at least somewhat gauge how much battery power remains on the charging case itself.
• As previously stated, the audio performance on calls is great in both directions, but they could be a smidge louder on the user end. I like loud calls.
• I have big hands, so they buds can be a bit difficult at times to remove from the charging case. The magnet that holds them in the case is strong, so you have to mean it when you want them out. Eventually, you learn exactly how you need to grip them to bring them out.
• I wish they used the on-unit microphones to amplify outside sound in Aware mode. Aware mode just lets sound pass through so if someone is talking to you what you hear is slightly muffled sound.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Earbuds for active individuals.
on September 25, 2023
Posted by: HitEmWithTheHein
Gender:Male
Length of ownership:1 week
I have been using Earbuds for a long time and these are truly the best I have used! I’m active using the Earbuds while I walk the dog to when I golf, both practice or while on the course. The sound is awesome and the comfort level is perfect. Previous Earbuds would fall out but the smaller size with these are perfect and I have not had any issues of slipping at all!
Written by a customer while visiting bose.com