Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Comfortable as the Name
on July 15, 2025
Posted by: Adam
Gender:Male
Length of ownership:1 month
The first satisfying earbuds i have! Very comfort as the name. Noice canceling is the best!
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on July 17, 2025
Posted by: Pacourq
Gender:Male
Length of ownership:3 months
Great sound and comfortable the app is easy to use and has many features.
Written by a customer while visiting bose.com
Customer Rating
3
I'm disappointed
on July 17, 2025
Posted by: William0008
I absolutely love these, I had a pair of beats before this, and the difference is overwhelming the sound quality is stunning. However I cannot keep them in my ears so for this reason ill be returning them, I wish this wasn't the case.
Response from bose.comBy Klariss, Customer Support, July 17, 2025
Thank you so much for sharing your experience, it means a lot to hear that you’re enjoying the sound quality! We’re thrilled that the difference from your previous earbuds has been so impactful. That said, we’re really sorry to hear that comfort has been an issue for you, and we understand how disappointing that can be.
Just to share, your order should include a set of interchangeable eartips in various sizes. These are designed to help ensure a more secure and comfortable fit. Have you had a chance to try switching them out to see if a different size works better for you?
If you'd like, you can explore more details and tips for optimizing your fit here: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-wearing-and-adjusting-your-earbuds?language=en_US
If you still have the same issue after this, please don't hesitate to inform us. You may use this link to contact us: https://bose.life/3rykPZR
We truly hope one of the alternate eartips can help make your experience more enjoyable. Let us know how it goes, we’re always here to help!
Klariss - Customer Support
Just to share, your order should include a set of interchangeable eartips in various sizes. These are designed to help ensure a more secure and comfortable fit. Have you had a chance to try switching them out to see if a different size works better for you?
If you'd like, you can explore more details and tips for optimizing your fit here: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-wearing-and-adjusting-your-earbuds?language=en_US
If you still have the same issue after this, please don't hesitate to inform us. You may use this link to contact us: https://bose.life/3rykPZR
We truly hope one of the alternate eartips can help make your experience more enjoyable. Let us know how it goes, we’re always here to help!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful clear sound
on July 17, 2025
Posted by: Kay56
Gender:Female
Length of ownership:1 week
These ear pods are awesome. They have immersive audio that sounds amazing. I’m pretty active and so far they don’t fall out of my ears. This was a great investment.
Written by a customer while visiting bose.com
Customer Rating
3
on July 19, 2025
Posted by: Lee
Love the buds, when they work. Very buggy. Have to reset constantly when working between machines
Response from bose.comBy Harold, Customer Support, July 19, 2025
Hello, we are really sorry to hear about your experience on Bose product We can imagine how frustrating that must be, and were here to help you get things back on track.
When you have a moment, please send us a direct message along with your products serial number. With that information, we can take a closer look and explore the best solutions to get everything working properly again: https://bose.life/48EXztC
Harold - Customer Support
When you have a moment, please send us a direct message along with your products serial number. With that information, we can take a closer look and explore the best solutions to get everything working properly again: https://bose.life/48EXztC
Harold - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best sound quality 👍
on July 20, 2025
Posted by: Rifat
Gender:Male
Length of ownership:1 month
Best earbuds, best sound quality.It feels great to use this.
Written by a customer while visiting bose.com
Customer Rating
5
Fit is greatly improved
on July 20, 2025
Posted by: Wedcall
Gender:Male
Length of ownership:1 month
Bought two months ago and am very pleased with sound and fit. They stay in my ears much better
Written by a customer while visiting bose.com
Customer Rating
5
Great nouse cancelation!
on July 21, 2025
Posted by: Scotty64
Huge improvement over my last set for noise cancelation & fit. Only negative is case design - difficult to get buds out.
Written by a customer while visiting bose.com