Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Sound quality very good, but hard to use controls
on June 7, 2025
Posted by: pcjournal
Very good sound quality, but controls for volume, off/on, and modes are very difficult to use. Volume control on the earbuds is virtually impossible to use. I'm keeping the earbuds but only because of sound quality and comfortable fit. Will just have to use my iphone for any changes in volume.
Written by a customer while visiting bose.com
Customer Rating
5
Best ANC, but expensive
on June 7, 2025
Posted by: JoeCrypto
Gender:Male
Length of ownership:1 year or longer
Great sound and great noise cancelling, but expensive.
Written by a customer while visiting bose.com
Customer Rating
1
Noise cancellation is bad
on June 8, 2025
Posted by: Gambit
Gender:Male
Length of ownership:6 months
Bought this for noise cancellation but it is very ineffective.
Response from bose.comBy Customer Support, June 9, 2025
Hello, I'm sorry to hear you were not impressed by the noise cancellation feature. Bose prides itself on the pioneering research that goes into making active noise reduction headphones/earbuds, so I'd want to explore what aspects made you find them ineffective. First, I'd suggest checking you're using the correct size tips and stability bands. An improper fit reduces the seal which adds a level of passive reduction, next the buds have different modes, some of which are designed to allow sound in via the microphones. You want to ensure the buds are set to quiet mode to get the full noise cancellation experience. Still having issues? Get in touch via https://bose.life/3ET4mCs. We'll be happy to help.
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Premium sound and noise cancelling
on June 8, 2025
Posted by: Chemnteach
Wow! Off the charts sound and noise canceling. It's worth every penny.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product
on June 8, 2025
Posted by: Memph
Gender:Male
Length of ownership:1 month
Excellent earbuds so far loving them. Exceptional sound in a convenient package 5 out of 5 for me
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Noise Cancelation
on June 9, 2025
Posted by: Richard292
I bought the QC Ultra Earbuds last month in blue. When I put them on, they shut out the rest of the office, which is what I want. They stay charged for a long time, and when I do need to charge them, it's quick. The case is sturdy and keeps the earbuds locked inside until ready to use. My only complaint is that it's a bit difficult to get them out of the case.
Written by a customer while visiting bose.com
Customer Rating
2
Very disappointed
on June 13, 2025
Posted by: Frank
Length of ownership:1 month
I've had these for about 2 weeks and I very disappointed. I've tried many combinations of tips and rings and I can't get a secure fit. In addition the volume doesn't seem to adjust loud enough. I would have given them a one. star but the sound is nice. These were a replacement for my QC earbuds that fit well the volume was good and the sound nice
Response from bose.comBy Customer Support, June 13, 2025
Hello Frank, if you have tried all the sized ear tip and stability band combinations, I do recommend you view our technical support articles for more support: https://bit.ly/40558Yv. Should you need assistance with your QC earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR. Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Nice
on June 13, 2025
Posted by: Khaled
Great sound.
I purchased it 15 days back from Sydney.
I purchased it 15 days back from Sydney.
Written by a customer while visiting bose.com