Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Redefining the Audio Experience!
on September 27, 2023
Posted by: BlackBarbie75
Gender:Female
Length of ownership:1 month
The Bose QuietComfort Ultra Earbuds offer an unparalleled auditory experience. Upon unboxing and inserting these earbuds, one is immediately met with an almost uncanny silence, prompting a moment's doubt about the state of one's surroundings. The noise cancellation feature of these earbuds essentially transforms any setting into a private concert, offering an intensely personal and immersive musical experience. As someone with smaller ears, I've often found it challenging to find earbuds that provide a good fit. However, the Bose QuietComfort Ultra Earbuds have been a revelation in terms of comfort. These earbuds not only fit perfectly but also offer adjustability, ensuring that they can be tailored to individual comfort needs. One of the standout features of these earbuds is the ability to customize the level of sound. This enables users to create their own auditory environment, which is a fantastic attribute. If you seek the sensation of a live concert resonating within your mind, the Bose QuietComfort Ultra Earbuds are undoubtedly the optimal choice for you!
Written by a customer while visiting bose.com
Customer Rating
5
Earphoria YES!
on September 26, 2023
Posted by: SAM
Gender:Female
Length of ownership:1 week
The Bose QC Ultra Earbuds are simply an amazing piece of audio technology everyone should hear and experience, even with some minor cons.
Pros: Superior game-changing sound, Superior noise cancelling, Excellent comfort, Easy to use/great functionality.
Cons: Tap once to pause mistakenly pauses too often, Battery life does not last 6 hours on a single charge when Immersive Audio is on.
My priority list of what a good pair of earbuds must haves are: excellent sound, excellent noise cancelling, comfort and ease of use. First, the sound with Immersive Audio is unlike anything I’ve ever heard. Bose describes their Immersive Audio as “breakthrough spatialized audio” that “allows you to hear audio as if it were coming from beyond… in front and to the sides, just as if you were listening to a pair of stereo speakers and seated at the sweet spot between them.” I agree, and I describe it as if I was sitting in my own personal IMAX theater listening to the sickest technological sounds. There are three Immersive Audie modes: Off, Still and Motion. Still is where the audio seems to stay “in front of you” no matter where you turn or walk. The “front” will also adjust to your surrounding as well and is best if you are sitting and not wandering around. It’s crazy. It’s as if you were listening to a live band. Motion is always where the Immersive audio surrounds you no matter where or how much you move around and is best for when you are moving around. For now, I can’t stop switching back and forth from Still to Motion just to listen to the differences. There is an excellent equalizer to tailor your musical preferences available through the app and will remember your EQ settings no matter which device you use. The bass is extraordinary and can go even deeper with the equalizer. This is the best earbuds audio experience I’ve ever had, bar none.
Second, the QC Ultra Earbuds has superior noise cancelling technology. Noise cancelling is very important to me. I’ve returned several pairs of other brands before solely because their noise cancellation was not satisfactory. I am so impressed with the QC Ultra Earbuds noise cancellation. I was at the beach on a long walk and would normally hear dogs barking that were right beside me with other noise canceling earbuds, but with these earbuds I heard nothing but my music. I was also very happy to find out that the noise cancellation did not diminish whatsoever while in Immersive Audio mode.
These earbuds are very comfortable and have many attachments to help you achieve your maximum comfort. I recently was working on a project for six hours with the QC Ultra Earbuds in and I never once felt my ears irritated or hurt. In fact, I never even had to adjust them. They stay on and do not come off until you pull them out.
Out of the box, you can quickly connect the earbuds to your device Bluetooth without the app if you prefer. The earbud functions are very straightforward and easy to use. I have long hair and it doesn’t seem to affect the touch sensor. However, to pause is one tap on either ear. More than half the time for me when adjusting the volume or skipping forward or back, it will mistakenly pause first thinking you tapped once. Unfortunately, it happens so often it’s getting annoying. Bose should require two taps or similar for pausing. As always, they will pause automatically when you take one or both earbuds out of your ear.
A quick download of the app will give you more options for customization and is where the equalizer is located. I highly recommend downloading the app for more customization of your experience.
I must mention the battery life. The earbuds did not last six hours on one single charge. When fully 100% charged, playing music continuously, Immersive Audio switched on, the QC Ultra Earbuds lasted less than 5 hours before the low battery alert sounded with about 10% charge left. I was listening to a couple of my playlists while working on a project with my hands for almost six hours. When the low battery alert sounded at around four and a half to less than five hours, I had to stop playing music and charge the earbuds. It was disappointing that one full charge lasted less than five hours with Immersive Audio on. I do like the low battery alert it gives but the alert will continue to sound every few minutes or so before you charge them again.
I must mention the battery life. The earbuds did not last six hours on one single charge. When fully 100% charged, playing music continuously, Immersive Audio switched on, the QC Ultra Earbuds lasted less than 5 hours before the low battery alert sounded with about 10% charge left. I was listening to a couple of my playlists while working on a project with my hands for almost six hours. When the low battery alert sounded at around four and a half to less than five hours, I had to stop playing music and charge the earbuds. It was disappointing that one full charge lasted less than five hours with Immersive Audio on. I do like the low battery alert it gives but the alert will continue to sound every few minutes or so before you charge them again.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound quality, improved over QCII
on September 26, 2023
Posted by: Maichop
Gender:Female
Length of ownership:1 week
I’ve been a big fan of Bose earbuds for many years. I’ve owned wired versions and have 3 versions of quiet comfort earbuds: original QC, QCII and now the QC Ultras. I really loved the original QC version, sadly I lost the case and couldn’t purchase a replacement that works. I found the QCII had more connection issues with my iphone, and the sound quality would change while listening. Not sure why it did that, maybe it was switching between modes automatically- it was a bit annoying. The QC Ultra has a little bit of the automatic sound mode switching, but not as much as the QCIIs. The QC Ultra also connects to my phone better than the QC II. The noise canceling is scary good, I really can’t hear others talking even when in the same room. I haven’t really used the surround sound mode, I think it might be suited to gaming, but I usually listen to music and audiobooks. One thing I notice with this version is when connecting to different audio sources with my phone (audiobook, looking at a website, playing a game, or talking on the phone while doing activities on my phone), the earbuds think I’m “hanging up”, which is a bit disruptive (it makes the string instrument hang up sound). With my original QC, I could switch between listening to my audiobook, then start playing a game (which automatically stops the book) and then restart my audiobook while playing the game. With the new QC Ultras, sometimes doing that doesn’t work because the earbuds think I’m “hanging up” and I just can’t get things to reconnect. The battery case holds several charges, which is nice. I’ve only been using the earbuds for about a week and a half, I need to better adjust the fit, sometimes I feel like one side might fall out. After continuously using for 1-2 hours, my ear gets a little sore. These are really powerful earbuds and I’m very happy with them. Sadly, my true favorite was the original QC version, but these are really nice. I’m sure I’ll like them even more after adjusting the fit a little bit.
Response from bose.comBy John - Bose Customer Support, John - Bose Customer Support, September 27, 2023
Hi, it is great that you like the new earbuds! We have a great guide that will ensure your earbuds get the best connection: https://bose.life/46mOBQg
we also have additional ear tip and band sizes that I am certain will ensure the earbuds do not fall out: https://bose.life/3nTDo5H
we also have additional ear tip and band sizes that I am certain will ensure the earbuds do not fall out: https://bose.life/3nTDo5H
Written by a customer while visiting bose.com
Customer Rating
5
Enter Your Own Auditory Universe 🎧🌌
on September 26, 2023
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
Silence office noise and mute the gym cacophony!
The Bose QuietComfort Ultra Earbuds deliver a beyond amazing audio experience paired with thoughtful design. I previously purchased the QuietComfort ii earbuds and the Bose 700 headphones. I am very happy with those and the Ultra Earbuds take it to the next level!
AUDIO EXPERIENCE: The Ultras deliver the premium Bose audio they're known for. Plus, you can customize the audio mix in the Bose app. Quiet mode (noise cancellation) is my favorite, as referenced at the top of the review. The new immersive mode is super cool! It makes the audio feel like it's surround sound as opposed to stereo. This mode is great for live concert recordings and movies, it makes me feel like I'm there in the show.
THOUGHTFUL DESIGN: I've never worn more comfortable earbuds. After hours of use, I have gotten no soreness from my ears. The soft silicone buds are separate into two ergonomic pieces that fit naturally into your ears. I go through some intense runs while listening to music, the Ultras amazingly stay right in place.
PRO TIPS:
1. The charging case is nice because it's compact however, the hinge for the top can be fragile. Especially for clumsy people like myself. I HIGHLY recommend getting a protective case for the charging case.
1. The charging case is nice because it's compact however, the hinge for the top can be fragile. Especially for clumsy people like myself. I HIGHLY recommend getting a protective case for the charging case.
2. Do you go to or perform in concerts? I do both and the Ultras have done wonders protecting my ears with the active noise cancellation.
Written by a customer while visiting bose.com
Customer Rating
5
I am immersed.
on September 26, 2023
Posted by: amga08
Gender:Female
Length of ownership:1 month
A pair of earbuds with the strength of over-the-ear, noise-cancelling headphones. With a notable new look to the case and in-ear design, the product feels very sleek and high-tech. The audio in every setting is great, but the immersion mode really shines when working long hours at a desk. As a WFH artist, using these has been a delight and the perfect tool for deep-diving into my work. The Aware mode is perfect for moving around and still hearing what’s going on around. It took some time to understand the modes and how to switch between them, but the touch shortcuts are helpful. As can be expected, the audio connection will cut out/skip sometimes, as if recalibrating for a half second, that is to say, it isn’t 100% perfect. With the sound quality, look, and experience as wonderful as this, the imperfections feel pretty minor. I would describe the experience of listening to music with the QC Ultra Earbuds as feeling like I'm there in the studio when they recorded the song.
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds On the Market!
on September 26, 2023
Posted by: JDubs
Gender:Male
Length of ownership:1 week
Bose is back at it again introducing new technology and pushing the boundaries of their best earbuds. The QuietComfort Ultra Earbuds come with multiple size eartips and bands for the earbuds and can perform an in-app seal test to ensure the perfect fit. I travel occasionally for work, so these earbuds are a must. Bose’s noise-canceling feature is amazing and can practically eliminate the airplane engine noise. I can listen to music, podcasts, or even watch a movie or show without hearing the loud drone of the engines. Bose went even further with the QuietComfort Ultra Earbuds and added a new, revolutionary feature called Immersive Audio. I love listening to live music, and listening to music in the motion mode of the Immersive Audio makes me feel like I am at a live concert. It adds depth and richness to the music that you experience with live music or surround sound. The still mode of the Immersive Audio is also impressive with the way the sound appears to come from in front of you, even as you turn your head from side to side. The Bose QuietComfort Ultra Earbuds are a staple of my daily life and are, without a doubt, the best earbuds on the market!
Written by a customer while visiting bose.com
Customer Rating
5
These are worth the investment
on September 26, 2023
Posted by: GAPeach
Gender:Female
Length of ownership:1 week
I own many pairs of earbuds. Bose wireless bluetooth in-ear SoundSport, Bose SoundSport Free Wireless, Bose wireless sport earbuds. I also own a pair of on-ear Bose headphones, and a pair of Bose over-the-ear headphones. Clearly, I am a fan of Bose products. But, I also own a pair of Powerbeats Pro True Wireless earphones and Apple Airpods. So, I have a lot of headphones by which to compare these QuietComfort Ultra Earbuds. These are by far the best earbuds I have ever used. The technology of these earbuds surpasses anything I have owned. I used these with an Android device, multiple Apple devices, and my work-issued laptop. All connected well and maintained the connection with the earbuds. I really put these earbuds to the test.
I really liked the noise cancelling feature and the ability to change the modes. The noise cancelling feature is so good that I could not even hear my lawn mower when I cut the grass using these earbuds. The mode can be changed either through the app or via a shortcut on the earbuds. I used the app more than the earbuds simply out of personal preference, but both work well. If I have one complaint about the app it lies with the inability to change the mode via the app when I was on my work computer on a virtual meeting. I would not prefer to be tapping my earbud in that circumstance, but the app will only let you utilize its functionality when you are connected to the device owning the app. There should be a change in the interface.
The modes on the noise cancelling feature include quiet, aware, and immersion. Let me tell you, that immersion mode is amazing! I was pleasantly surprised how well podcasts sounded in immersion mode. It really feels like you are sitting in the room with the people on the podcast. Brilliant.
The immersive audio function allows for still or motion. Both immersive audio functions allow for an incredibly rich audio experience. They do exactly what you would think. When in still mode, the audio stays in place when you move your head. In motion the audio follows your movement.
As for battery life, I used the headphones constantly for a week and had to charge the case only once. Incredible battery life. I used these to workout, for work calls, for phone calls on my cell, to listen to my Android tv, for music, and for podcasts. The earbuds stayed in place well and did not hurt my ears. I did play around with the provided ear tips and ear bands to get the best fit, and I was able to make these earbuds fit my ears well. They are very comfortable to the point that I forget I am wearing them.
The case is small and fits in the palm of my hand, which is a plus considering the bulky cases of other earbuds I own, even Bose products. It also fits easily in my pocket or backpack. I very much appreciate the size of the case.
The bluetooth has great range. I could walk around my house and the range easily went from one side of my house to the other. I do wish there was the ability to find your earbuds if you happen to leave them in one room and walk away from them. There currently is no ability to ping them to try to find the earbuds if you set them down. I had no experience with one falling out of my ear, but I guess that is possible. I hope Bose adds this feature in a firmware update like my Bose SoundSport free.
If you are in the market for noise cancelling earbuds, these are well worth the investment. I am not an audio expert and do not claim to be. However, I know what I like, and I know when a product delivers for the average person. Yes, these are a little pricey, but if you plan on using these daily for work, play, and working out, you will find the investment worth it.
Written by a customer while visiting bose.com
Customer Rating
5
Unbelievably Awesome Earbuds
on September 26, 2023
Posted by: BearsMom
Length of ownership:3 months
I had just purchased the Quiet Comfort Earbuds and they are great, but the I was asked to try the new Ultra earbuds. I didn’t think it could get any better, but wow did it. Perfect fit, didn’t slide out of my ears no matter how hard my head was moving and grooving to the music.
The sound was amazing, I loved being immersed in the music. The calls have been crystal clear and being able to only have one earbud in far a call is fantastic. And it doesn’t matter which one, which really helps when you have to take a quick c/m call but don’ want to miss part of the discussion .
Absolutely love Thea earbuds!
Written by a customer while visiting bose.com