Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Sound
on May 22, 2025
Posted by: Lizz
Gender:Female
Length of ownership:1 year or longer
I just love all Bose products down to the ear buds to the headphones. The quality and the sound is magnificent.
Written by a customer while visiting bose.com
Customer Rating
2
Not a good product
on May 22, 2025
Posted by: Bobose
Not one month after I bought this, there's white noise coming out of the right earphone more during aware mode. I tried the troubleshooting tips they provided but nothing worked. I know this white noise won't be heard when using quiet and immersion modes. Will have to return.
Response from bose.comBy Customer Support, May 22, 2025
Hello, we always aim for the highest quality products, so this is unusual to hear. It can be normal to hear a faint mosquito like digital audio artifact when in a quiet environment, not listening to music, and ANC is on high. You can follow the guidance here
https://bose.life/4hcoC4n to ensure the best sound from your earbuds.
Thanks
Mike - Customer Support
https://bose.life/4hcoC4n to ensure the best sound from your earbuds.
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Nice in general
on May 24, 2025
Posted by: Wayo0318
Gender:Male
Length of ownership:1 month
I I purchased the ear buds a few weeks ago for my wife for Mother’s Day and it seams they are not loud enough.
Written by a customer while visiting bose.com
Customer Rating
3
Bose vs Sumsung
on May 25, 2025
Posted by: JW
I found that I needed to change the ear pieces, I am disappointed that the one piece that really helps them work is a consumable and only one pair was provided in my size. I have three pairs of Headphones and these ear buds, I do not think the earbuds stack up to Bose quality or reputation. My6 Samsung earbuds have better sound and sealing in the ears. Sad to say the Bose fall short for me.
Response from bose.comBy Customer Support, May 26, 2025
Thanks for your feedback. We're sorry to hear the earbuds didn’t meet your expectations, especially in comparison to your other devices. Fit can definitely affect both comfort and sound quality, and we understand the frustration around limited eartip sizes. We appreciate you giving them a try, and if you would like further assistance, please reach out to our team. They can help with information on additional ear tip sizes or troubleshooting.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Well designed
on May 26, 2025
Posted by: Super ear
Gender:Male
Length of ownership:1 month
Very pleased with the fit and sound and design and easy to handle
Written by a customer while visiting bose.com
Customer Rating
4
on May 28, 2025
Posted by: Blueberry
Gender:Male
Length of ownership:3 months
As always the sound quality and noise canceling are above expectations but the new design and fit are kind of awkward compared to last gen.
Written by a customer while visiting bose.com
Customer Rating
5
Better than Samsung Pro 3!
on June 1, 2025
Posted by: Cindy
Gender:Female
Length of ownership:3 months
Dont think twice about buying these, Best earbuds ever !
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product!
on June 5, 2025
Posted by: Rosey
Gender:Female
Length of ownership:3 months
This is my second pair my first was lost. Anyway the product is nice I love it... the power life is good for me .
Written by a customer while visiting bose.com