Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
As expected...
on May 17, 2025
Posted by: Jason
Gender:Male
Length of ownership:1 month
2weeks into ....
So far no issues
Comfy and sounds great
Written by a customer while visiting bose.com
Customer Rating
5
AMAZING SOUND!
on May 19, 2025
Posted by: Top B
Gender:Male
Length of ownership:3 months
First and most, I LOVE MY Bose QuietComfort Ultra Earbuds! The battery lasts for a long time, love that! And the sound, it’s AMAZING! But the only thing that bugs me a bit is that sometimes I doesn’t connect to my iPhone automatically, which is no big deal but it would be nice if stays connected until it loses most of its charge. Also,
It would be something that BOSE might want to think about; a way to locate your earbuds, that would be a big plus to get more customers, I think. However, that is not in anyway a negative review of my earbuds, just a recommendation.
It would be something that BOSE might want to think about; a way to locate your earbuds, that would be a big plus to get more customers, I think. However, that is not in anyway a negative review of my earbuds, just a recommendation.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic sound!!!
on May 19, 2025
Posted by: Darn71
Gender:Male
Length of ownership:1 month
I bought this product six weeks ago to replace my corded Bose earphones. I was blown away by sound quality yet again.
Written by a customer while visiting bose.com
Customer Rating
5
Second to none earbuds
on May 20, 2025
Posted by: Subhakorn
Use this earbuds for almost a month, it's great! The noise cancelling is superb. I can get a quiet moment whenever I want.
Written by a customer while visiting bose.com
Customer Rating
5
Greatest headphones ever
on May 20, 2025
Posted by: Spanky
Gender:Male
Length of ownership:1 month
The best headphones I've ever tried I would absolutely buy them again
Written by a customer while visiting bose.com
Customer Rating
3
The hardware is fantastic but app sucks
on May 21, 2025
Posted by: CJ
Length of ownership:1 month
I have been using these earbuds for about three weeks and I enjoy their fit and sound. I have no issue with the headphones themselves but I find the companion app to be totally unusable. The level of settings customization is superficial at best. The user interface has buttons that do literally nothing or lead to menus that do nothing. The app was so bad it interfered with the ability of the headphones to pair properly to devices that had it installed. I cannot understate how bad my experience was, I thought the headphones were defective and was considering returning them. As soon as I realized it was the problem and stopped using it (uninstalled it) ALL of my problems with the headphones ceased. Since then I have had a great experience with the headphones.
Response from bose.comBy Customer Support, May 21, 2025
Hello CJ, we are glad to hear you are enjoying the Fit and Sound of the earbuds.
If you are still experiencing any issue with the app or If you run into any further issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you are still experiencing any issue with the app or If you run into any further issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for everyday doing with quality
on May 21, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
Buy it 2 weeks ago. Overall excellent. Used in home, light exercise, in a Mall and walking. Everything doing great. Superb noise cancellation and quality. Isolation was full done.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed
on May 21, 2025
Posted by: matt
Gender:Male
Length of ownership:1 week
In general, it’s the user experience that disappoints, sound quality is as expected from Bose.
Sound quality is great when working.
Sound quality is great when working.
Frequent issues with one bud going out or they get slightly out of sync. Sometimes only one bud will activate when putting them in. Seems to be clunky experience when switching between music and a phone call.
Response from bose.comBy Customer Support, May 21, 2025
Hello Matt, and thank you for your review.
We are glad to hear that you are enjoying the Sound of your QuietComfort Ultra earbuds!
Here are a few things to try if your earbuds do not connect https://bose.life/4mwYpAk
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear that you are enjoying the Sound of your QuietComfort Ultra earbuds!
Here are a few things to try if your earbuds do not connect https://bose.life/4mwYpAk
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com