Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
They're magical
on October 4, 2023
Posted by: Sarah K
Gender:Female
Length of ownership:1 week
I love these little ear buds. I have tried other ear buds in the past and none compare to these. I normally find ear buds to be uncomfortable, these have 3 different size ear pieces and a fitting guide to maximize comfort and sound quality. The sound quality is top notch, you are immersed in the sound. When you put these buds in they adjust to cancel all the other noise out. I don't know how but from the first time I put them in standing in the middle of the busiest hospital in the state the room went silent. I absolutely could not hear the people or machines around me. Just putting these on to have silence is nice. The sound quality once they are on makes you feel like everything is going on around you, if listening to music it's like you're in the middle of a concert or standing in the middle of the show. The sound is encompassing. Bose carries a very well respected name and for a reason. These are the best buds I have ever owned. They also have a very long battery life. I charged them when I received them and have not recharged them in over a week and my case is still holding strong and charing the buds themselves to stay at 100%. I have used my buds daily to talk on the phone for an hour twice daily and at least 2 hours listening to music daily.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound
on October 4, 2023
Posted by: CarlosR993
Awesome sound. The highs and mids are very crisp. The bass is phenomenal
Written by a customer while visiting bose.com
Customer Rating
2
Bose needs to do better
on October 3, 2023
Posted by: MKN
Out of the box the right earbud did not work, it took ME over an hour to figure out what to do, not the two techs I worked with. Furthermore, the booklet sent in the package with font so small it is practically unreadable. I went online to read how to setup the buds and learned how to reset them. Also, I’ve tried several times to register them and get a 404 error every time. How awfully frustrating, I expected more out of Bose in general, their product for the cost, and to be more user friendly in all ways.
I do not have confidence that the product will continue to work in future.
I do not have confidence that the product will continue to work in future.
Response from bose.comBy Nic, Customer Support, October 3, 2023
Hi there,
We're sorry to hear about your initial experience, but glad to hear our support team was able to help out. The Bose Music app can help guide you through the setup process and also help in personalizing the earbuds for you.
When purchased directly from Bose, the earbuds will be automatically registered to your account. If you need further help, please reach out to us at https://bose.life/contact. We'd be glad to help out!
Nic - Customer Support
We're sorry to hear about your initial experience, but glad to hear our support team was able to help out. The Bose Music app can help guide you through the setup process and also help in personalizing the earbuds for you.
When purchased directly from Bose, the earbuds will be automatically registered to your account. If you need further help, please reach out to us at https://bose.life/contact. We'd be glad to help out!
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on October 3, 2023
Posted by: Berry
Very good in ear headphones. Would recommend to anybody.
Written by a customer while visiting bose.com
Customer Rating
5
Look no further…Get you some!
on October 2, 2023
Posted by: Alisha311
Gender:Female
Length of ownership:1 month
These are amazing earbuds! They are so comfortable! I wear them while at work also use them for meetings. The music side is amazing! Bose Immersive setting is top notch and mind blowing. You feel as if your at a concert with your favorite band!! Also if you need to “hear” what’s happening around you there are 3 different levels of noise cancellation. So if your a person that leaves one ear bud out so you can hear don’t need to with these. If your a person with big or small ear they have multiple options to Choose from. They also have S-M-L Umbrella-shaped eartips are super soft yet still seal off outside noise. They have a feature that you can check to make sure your buds fit correctly. The app will let you know. The earbuds kinda of lock into your ear. I actually hated earbuds bc they are uncomfortable but these ones I can wear for hours without that uncomfortable ache you get with a traditional earbud!
Written by a customer while visiting bose.com
Customer Rating
5
One Bose Quiver: This one does it all!
on September 29, 2023
Posted by: khlmdphd
Gender:Male
Length of ownership:1 month
I’ve used these QC Ultra ear buds for 2 weeks for work, pleasure, and exercise. I finally got to use them in flight to test the NC function in the environment where I use NC headphones/earbuds the most.
Sound Quality: The QC Ultra are the best earbuds for sound quality and noise cancelling I’ve ever used and exceed the NC performance of my Bose 700 NC over the ear headphones. The Immersive Audio setting is amazing! With eyes closed you feel as if you’re in a concert hall!
Functionality: I travel a lot and have used Bose NC head phones for over a decade and never fly without them. These earbuds provide the same (actually better) noise cancelling in a much smaller product. I use ear buds for skiing, cycling, running and other exercise. These are extremely comfortable and remain securely in place even after sweating. Unless I intentionally tried to shake them off, they were rock stable. They are even small enough to wear under my ski helmet, and with the NC turned off and in aware mode, I look forward to enjoying tunes in Bose sound quality on the slopes. Based on use thus far, battery life will be sufficient for any domestic flight. Thus, now I can free up some space in my carry on bag by leaving the larger headphones at home and bring only the small earbuds, and still be ready for amazing sound when working out at the hotel fitness center. My only suggestion to Bose is they add an tether accessory that clips to both earbuds that can be worn around the neck to avoid dropping when removing from ear temporarily to listen to announcements during flight or talk with others.
Written by a customer while visiting bose.com
Customer Rating
5
CHARGE, LISTEN, PLAY, TALK & BE IMMERSED!
on September 28, 2023
Posted by: Geez
Gender:Male
Length of ownership:1 month
Hey Guys! I actually got to use these headphones in a business trip to LAS VEGAS and let me tell you that they ROCK! The weather was much warmer than I’m used to and they were AMAZING, and when I say AMAZING I mean they held in my ear without any issues slipping off, yet very comfortable! Everyone knows how much noise a plane can make and if that’s an issue well BOSE found a solution with these QuietComfort Ultra Earbuds. During the flight I popped these QuietComfort Ultra Earbuds in and I immediately felt the difference with the quality of sound that immersed me in each song, now mind you I am very versatile with music so there’s Reggaeton, Rap, Metal and of course some oldies and with that said the QuietComfort Ultra Earbuds allowed each diverse range of sound to come through clearly and crisp so much so that it feels like you are at a listening party (very personal). Before the flight I charged the QuietComfort Ultra Earbuds and the flight was about five hours long and I was able to land and take a Uber from the airport to my destination and I still had charge left so I am impressed, now with that said I played two full games of Monopoly on my phone and no issues! Interesting feature is the ability to customize the music in a way that you feel, so that you feel immersed or immersed and aware so either sit back and zone out after a long day of work or get into your workout routine with the sounds that give you that pump while continuing to be aware of your surroundings! The QuietComfort Ultra Earbuds are compatible with your smartphone and you will get quality sound from start to finish and with the BOSE App you will find that setting up your QuietComfort Ultra Earbuds are smooth and easy so say goodbye to “hold up wait a second until the sirens go by” with these QuietComfort Ultra Earbuds setup your preferences and talk without worrying. These QuietComfort Ultra Earbuds are ideal for your day to day activities and will not leave you starving for a power source, just charge up and ROCK OUT! I personally own several BOSE products from other types of earbuds, sound speakers and sound glasses and when I tell you that these QuietComfort Ultra Earbuds are superior quality and sound that you will never be disappointed!!
Written by a customer while visiting bose.com
Customer Rating
4
Very sensitive touch surface, SUPER sound!
on September 28, 2023
Posted by: hway
Gender:Female
Length of ownership:1 month
I LOVE, LOVE, LOVE these earbuds. I've wanted a pair for a while and am so glad to finally have them. The sound is amazing! My favorite is the new Immersion mode. I feel like I am actually floating on the music and that it's all around me. It's so "LIVE".
The Quiet mode is nice when you want to block out as much of everything besides what you're listening to. The Aware mode works great when you need to be....aware of your surroundings.
The Quiet mode is nice when you want to block out as much of everything besides what you're listening to. The Aware mode works great when you need to be....aware of your surroundings.
The case is very sleek and the buds are very futuristic looking. I would absolutely love it if they were slim enough to wear for sleeping (Sleep Buds where are you?), but active noise cancelling technology needs room. I do wish that the case was flat on the bottom so it could stand upright when the lid is opened. It's rounded on bottom instead. But that's just me.
I really like that I can wear one earbud (either one) and listen or talk. That's a great feature.
My only real "con" is that the touch surface is so very sensitive, that I routinely pause what's playing when just adjusting the earbud in my ear even when I'm very careful to just touch the sides of the bud. Also, because of the sensitivity, I had a hilarious (to me) non-stop toggle through the listening modes when receiving a hug from a friend. The earbud was touching her head. She couldn't hear it, but I did. It really was kind of funny. :)
My only real "con" is that the touch surface is so very sensitive, that I routinely pause what's playing when just adjusting the earbud in my ear even when I'm very careful to just touch the sides of the bud. Also, because of the sensitivity, I had a hilarious (to me) non-stop toggle through the listening modes when receiving a hug from a friend. The earbud was touching her head. She couldn't hear it, but I did. It really was kind of funny. :)
Lastly, the fit of these buds is pretty darn good. I can dance around listening to music without fear of a bud falling out. Bravo Bose! Bravo!
Written by a customer while visiting bose.com