Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
on October 9, 2023
Posted by: Collins
Gender:Male
Length of ownership:1 week
Good product sound perfect love it i will recomends
Written by a customer while visiting bose.com
Customer Rating
3
I really wanted to like these but couldn't
on October 9, 2023
Posted by: Trace
Gender:Male
Length of ownership:1 week
Sometimes "New and Improved" is just "New". I ordered these to replace a pair of QCII earbuds that I loved and unfortunately lost. I had high hopes for the new ones. The first problem was that they wouldn't seal in my left ear for some reason. It tried the different size inserts and surrounds to no avail. It would stay in my ear but just wouldn't completely seat like the right one. When they were in my ears, the noise cancellation was not nearly as impressive as the QC II ones I had previously. In quiet mode, I'm used to feeling completely isolated from the rest of the world. The QC ultra just didn't provide this for me. Ultimately, I returned them and got another set of the QC II that, once again, work great for me.
Response from bose.comBy Liam, Bose Customer support, October 9, 2023
Hello, our QuietComfort Ultra earbuds do have new features, such as our Bose Immersive Audio and the addition of Immersive Audio settings for Custom Modes. Other new features include Snapdragon Sound certification, using hi-res audio and low latency codec, Qualcomm aptX Adaptive, and Google Fast Pair.
If you are finding the left earbud is not sitting in your ear correctly, I'd recommend that you try changing the ear tip and stability band as you may have the incorrect fit for your left ear. The correct combination will create a seal within your ear. Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR.
If you are finding the left earbud is not sitting in your ear correctly, I'd recommend that you try changing the ear tip and stability band as you may have the incorrect fit for your left ear. The correct combination will create a seal within your ear. Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR.
Written by a customer while visiting bose.com
Customer Rating
5
The dynamic sound wave
on October 6, 2023
Posted by: Shaziloco
Gender:Male
Length of ownership:1 week
I brought the NC 2 and then I found about the ultra NC and I am very happy with the aware mode and the music.. my God I did not realize that I was dancing in the street while walking
Truly amazing product worth every cent
Truly amazing product worth every cent
Written by a customer while visiting bose.com
Customer Rating
5
Great sounds and comfort!
on October 6, 2023
Posted by: MelissaJ
Gender:Female
Length of ownership:1 week
I have been completely blown away by the sound quality of these Bose QuietComfort Ultra Earbuds. I had been using (first-gen) Apple AirPods and these blow them out of the water. Not only is the charging case super efficient and sleepy t the Earbuds themselves are sleek and super comfortable. They came with already have a great amount of battery life and charge up really fast. They also pair with my Apple iPhone within seconds so I was ready to continue my workout without a hassle. These Earbuds really are quiet and comfortable. All outside distractions were pleasantly ignored so I could focus on my workout, housework, or shopping in peace. I totally recommend these Earbuds! The quality, function, and peace of mind are all you need for whatever music, streaming film, or meeting coming your way. These Earbuds just work with no fuss and feel great!
Written by a customer while visiting bose.com
Customer Rating
4
Amazing sound, skips in and out
on October 5, 2023
Posted by: Jimmy19D
Gender:Male
Length of ownership:1 week
I just received my earbuds and the sound is amazing. The app that accompanies allow for eq changes that can be tailored to the individual’s specific preferences. I cannot give it five stars due to the fact that it skips in and out periodically, which is somewhat surprising given the cost.
Response from bose.comBy Jeff, Customer Support, Jeff, Customer Support, October 5, 2023
Hi Jimmy,
It's great to hear you've been enjoying the Quiet Comfort Ultra Earbuds! Thanks for leaving your feedback regarding your thoughts on the sound quality and the features of the Bose Music app.
I'm sorry to learn there were issues with audio skipping in and out. This could be related to the distance of the buds from the source device. Ideally, we recommend keeping the earbuds within 10m of your device. Additionally, walls, doors, windows, and other objects can reduce signal so it's best practice to keep the earbuds and device close together.
If you need any support with your buds, please do not hesitate to get in touch with our friendly support team! https://bose.life/3ET4mCs
It's great to hear you've been enjoying the Quiet Comfort Ultra Earbuds! Thanks for leaving your feedback regarding your thoughts on the sound quality and the features of the Bose Music app.
I'm sorry to learn there were issues with audio skipping in and out. This could be related to the distance of the buds from the source device. Ideally, we recommend keeping the earbuds within 10m of your device. Additionally, walls, doors, windows, and other objects can reduce signal so it's best practice to keep the earbuds and device close together.
If you need any support with your buds, please do not hesitate to get in touch with our friendly support team! https://bose.life/3ET4mCs
Written by a customer while visiting bose.com
Customer Rating
5
Exceptional New Product
on October 5, 2023
Posted by: Ultra Earbuds
Gender:Male
Length of ownership:1 week
The best Bose headphones I've ever had and they have exceptional sound quality. These QuietComfort Ultra Earbuds are replacing my Apple Airpod pros, and the sound quality far exceeds that of Apple.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Quiet Comfort Ultra
on October 5, 2023
Posted by: Nurse CELY
Gender:Female
Length of ownership:1 week
Bose!! Amazing. I have always purchased Bose products and was classified as “Bougie” by friends. I was always asked why spend so much money on Bose products when there is other products that is better than Bose. SHOW ME!! Nothing. QUALITY OVER QUANTITY!! No proof!! Every new product Bose announced; I am the first to preorder and wait patiently. Nothing compares to all my Bose products. I have purchased Noise Cancellation sports headphones with wires to the newest one Bose Comfort Care Ultra Earbuds . ((Headphones, Speakers, and definitely all the wireless ear buds)) if there is any issues with any Bose products they’ll exchange it. Please insure all future Bose products. Accidents do happened!
Focusing back to the newest one::; Bose Comfort Care Ultra Earbuds…..Left me Speechless and probably going to need hearing aids soon. But I get lost into the earbuds. The sound is so clear. It’s so easy to change modes from quiet to aware and whatever you want to program your modes too.
Being a RN, I have stethoscopes that can be Bluetooth to my earbuds ( amplify lungs sounds etc etc)) which my assessments skills are on point especially caring for others. It’s so clear that I let my fellow nurses with my stethoscope and my Bose Earbuds; so they can experienced the difference when it comes down to assessments. Now Bose, let’s keep in mind of the FIRST LINE HEALTHCARE WORKERS!! Lately on the market; healthcare workers have Bluetooth stereoscopes that most part, it is in our daily practice. Speaking for myself, I will only buy and use Bose products in my normal daily living and in my professional life.
Focusing back to the newest one::; Bose Comfort Care Ultra Earbuds…..Left me Speechless and probably going to need hearing aids soon. But I get lost into the earbuds. The sound is so clear. It’s so easy to change modes from quiet to aware and whatever you want to program your modes too.
Being a RN, I have stethoscopes that can be Bluetooth to my earbuds ( amplify lungs sounds etc etc)) which my assessments skills are on point especially caring for others. It’s so clear that I let my fellow nurses with my stethoscope and my Bose Earbuds; so they can experienced the difference when it comes down to assessments. Now Bose, let’s keep in mind of the FIRST LINE HEALTHCARE WORKERS!! Lately on the market; healthcare workers have Bluetooth stereoscopes that most part, it is in our daily practice. Speaking for myself, I will only buy and use Bose products in my normal daily living and in my professional life.
Written by a customer while visiting bose.com
Customer Rating
2
POOR instructions,
on October 4, 2023
Posted by: Unsatied customer
Gender:Male
Length of ownership:1 week
Please provide a readable, normal print instructions. Information contained in the box, completely unreadable, even with a magnifying glass.
Response from bose.comBy Jeff, Customer Support, Jeff, Customer Support, October 5, 2023
Hello,
Thanks for leaving your thoughts. We stopped printing full user manuals a while back in an effort to be more environmentally friendly. With products like this, we sometimes bring new features via software updates which means paper manuals become outdated so we publish our user manuals on our website.
You can find easy to read instructions for the buds here:
https://bose.life/48GcjZJ
If you need any other assistance, please don't hesitate to get in touch with our team who will be happy to get you up and running with your new buds!
Thanks for leaving your thoughts. We stopped printing full user manuals a while back in an effort to be more environmentally friendly. With products like this, we sometimes bring new features via software updates which means paper manuals become outdated so we publish our user manuals on our website.
You can find easy to read instructions for the buds here:
https://bose.life/48GcjZJ
If you need any other assistance, please don't hesitate to get in touch with our team who will be happy to get you up and running with your new buds!
Written by a customer while visiting bose.com