Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Great but still lacking
on October 12, 2023
Posted by: Leon90
Gender:Male
Length of ownership:1 month
The noise cancelation is mind blowing. However, I'm hearing white noise and not sure if that's normal. I was also expecting for the extra tips to be in a better carrying case and not just in a box that can easily be misplaced
Response from bose.comBy Jeff, Customer Support, October 12, 2023
Hi Leon,
Great to hear you were blown away by the noise cancellation of the Ultra Earbuds! With regard to white noise - all speakers make a slight 'hiss' sound when they're on but no sound is playing through. The reason you can hear it when not listening to music is because the Noise cancelling feature is removing ambient external sounds and that's making it more noticeable.
Great to hear you were blown away by the noise cancellation of the Ultra Earbuds! With regard to white noise - all speakers make a slight 'hiss' sound when they're on but no sound is playing through. The reason you can hear it when not listening to music is because the Noise cancelling feature is removing ambient external sounds and that's making it more noticeable.
Written by a customer while visiting bose.com
Customer Rating
3
Not as good as thought
on October 11, 2023
Posted by: KL
Bought these because AirPods Pro kept falling out, these stay on music sounds great, however when talking the voice is so low it’s hard for me to hear.
Response from bose.comBy Nic, October 11, 2023
Hi there,
It's great you enjoy the fit and sound of the music with the earbuds. I'm surprised you're having trouble with calls, please try the steps here https://bose.life/48X04bE to see if that helps with call volume.
Or contact us https://bose.life/contact for further help.
Nic - Customer Support
It's great you enjoy the fit and sound of the music with the earbuds. I'm surprised you're having trouble with calls, please try the steps here https://bose.life/48X04bE to see if that helps with call volume.
Or contact us https://bose.life/contact for further help.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Top Tier, but lacking key features
on October 11, 2023
Posted by: Rex
Gender:Male
Length of ownership:1 month
Bose has the best ANC earbuds I've come across in the market. This is where this earbud excels. The sound quality is also amazing, along with the new "immersive audio" (spatial audio). The design and wingtips really make them comfortable to wear for long periods of time without any worry of them slipping out during working out or feeling heavy.
My only gripe about the Ultra version is that you cannot charge the case wirelessly nor is there multipoint connectivity across multiple devices. These were 2 features that were available on the original QC v1 Earbuds that I greatly appreciated. The convenience to be able to charge the case wirelessly is something I miss in the Ultras. Since I work from home now, I wear the earbuds throughout the day and not having multipoint connectivity makes it annoying when I have to answer a call on my phone while using the earbuds with my laptop computer. If these 2 features were added back to the Ultra, I would consider these the best ANC earbuds on the market.
Response from bose.comBy customer support, October 12, 2023
Hello,
Thanks for taking the time to provide us with your feedback of your QuietComfort Ultra Earbuds. Glad to hear that you're enjoying the amazing new immersive audio feature available with this product.
Whilst wireless charging is not available with standard purchase, you do have the option to purchase an additional charging case for your headset which will enable wireless charging. This may be something you wish to consider if this feature is important to you.
As for connectivity, you're able to connect to a single Bluetooth device at one time, however the headset will remember your last 6 active Bluetooth connections. If you wish to switch between connected products, you can do so within the Bose Music app.
Jessica - Customer Support
Thanks for taking the time to provide us with your feedback of your QuietComfort Ultra Earbuds. Glad to hear that you're enjoying the amazing new immersive audio feature available with this product.
Whilst wireless charging is not available with standard purchase, you do have the option to purchase an additional charging case for your headset which will enable wireless charging. This may be something you wish to consider if this feature is important to you.
As for connectivity, you're able to connect to a single Bluetooth device at one time, however the headset will remember your last 6 active Bluetooth connections. If you wish to switch between connected products, you can do so within the Bose Music app.
Jessica - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best sound & noise canceling
on October 11, 2023
Posted by: Martinfess
Gender:Male
Length of ownership:1 week
Best sounds, most comfortable in ear pods. Noise canceling is excellent. EASY TO go from one noise canceling phase to another.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome!
on October 11, 2023
Posted by: Wuthadhpndwas
Gender:Male
Length of ownership:1 week
Great sound! And the connectivity to my iPhone is way better than my quiet comfort 2 earbuds. I definitely recommend over any other brand. Bose knows sound!
Written by a customer while visiting bose.com
Customer Rating
5
Bose for Life!
on October 10, 2023
Posted by: Wonderwoman519
Gender:Female
Length of ownership:1 month
I'm a student, a teacher, a coach, a runner and a music lover with a very eclectic collection. My earbuds are usually put to work in all sorts of settings and capacities. This one delivers big time!
While I study or when I work out at the gym but need to be catching up on one of the classes without the gym's loud music on the way, my new Quiet Comfort Ultra have unparalled noise cancellation. I love how I can seamlesly shift from total quiet, when I'm deep into one of my classes, to immersive sound (to rock that unique Bose Bass!) to aware - when I'm walking around and need to be aware of my surroundings.
I also love how it's stable in my ears during my runs and workouts, staying locked even though I have very little ears. And, I have to say, I also love its discreet look.
I've tried different earbuds brands but I keep coming back to Bose. Nothing compares to it's noise cancellation and sound quality. This one took both to a whole different level of confort, immersive sound and take us to a whole different world. Thanks Bose!
Written by a customer while visiting bose.com
Customer Rating
5
Wow
on October 10, 2023
Posted by: Chaz1098
Gender:Male
Length of ownership:1 month
I did not know what I was missing until I heard my music through these. !!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Superb comfort and performance
on October 10, 2023
Posted by: Rodney
Gender:Male
Length of ownership:1 week
Blocks out most of the noise from loud landscaping engines. Blocks out all of my wife's streaming shows late at night in bed so I can sleep.
Another home run for Bose.
I wish they had some sort of sports clip to insure they don't fall out and get lost during heavy physical activity.
Another home run for Bose.
I wish they had some sort of sports clip to insure they don't fall out and get lost during heavy physical activity.
Written by a customer while visiting bose.com