Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
Great ANC, bad comfort (for my ears)
on April 25, 2025
Posted by: Mike
I only owned this product for about 12 hours. The active noise cancelling was phenomenal and I couldn't have been happier.
Unfortunately, the ear tips were incredibly uncomfortable for me. I've read that a lot of users love the oval-shaped ear tips, but they do not work with my ears. They made them feel irritated and painful after about an hour. I ended up returning these earbuds.
I really wanted to love these. Unfortunately, this type of issue is only something a few users will experience, and it's not something you can determine before using the product.
Written by a customer while visiting bose.com
Customer Rating
5
laundry day for the ears great sound
on April 25, 2025
Posted by: BobInBrooklyn
Gender:Male
Length of ownership:1 month
Exceptional sound. I am hearing nuance that I remember from my old skool days with my original vinyl collection. It came with three size ear cups, trying to figure out which ones work best.
Written by a customer while visiting bose.com
Customer Rating
4
Good, not so good in convertible on freeway
on April 25, 2025
Posted by: Clayton
Gender:Male
Length of ownership:1 month
Sound quality is great and noise cancelling is quite good. I've had some trouble getting a good seal on my ears sometimes and I've had to repeatedly fiddle with it. I haven't yet tried the different sizes of rubber seals, hopefully that helps. Unfortunately while driving my convertible on the freeway I get loud popping noises as the air pressure gusts around my head. Wearing a beanie hat even with paper inside the folded over edge covering my ears doesn't help. Looking online I see I'm mot the only one experiencing that problem, and it doesn't seem to be unique to Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Spectacular Sound, Fit and comfort!
on April 29, 2025
Posted by: PVG939
Gender:Female
Length of ownership:1 month
Wow, wow, wow, absolutely spectacular sound! The stereo sound has incredible range, depth and crystal clear clarity! I wish my car stereo sounded this good. I also love that there are small ear bud fittings because that is the size I need. They fit perfectly and the ear pods fits comfortably and snugly in my ear and doesn’t slip out or off. Keep up the great quality Bose!!!
Written by a customer while visiting bose.com
Customer Rating
4
Great for music
on April 30, 2025
Posted by: Cano
Gender:Male
Length of ownership:1 month
For music are really good and comfortable, the ANC one of the best I have used.
But to take call are not the best.
But to take call are not the best.
Written by a customer while visiting bose.com
Customer Rating
5
sound quality, fit and features
on May 4, 2025
Posted by: BradB207
Gender:Male
Length of ownership:1 month
I really have one word to describe these ear buds
AWESOME!!!!
Sound quality and fit Superior. Blows AirPods out of the water.
AWESOME!!!!
Sound quality and fit Superior. Blows AirPods out of the water.
Written by a customer while visiting bose.com
Customer Rating
4
2nd pair
on May 4, 2025
Posted by: Mike H
Gender:Male
Length of ownership:1 week
Lost my last pair, so I had to get a new pair. They don't hurt my inner ears, and the modes are great for certain environments. Despite that, if rain gets on the touch-sensitive part of the earbud, it cycles between modes. This is frustrating, but overall, the sound and fit are great.
Written by a customer while visiting bose.com
Customer Rating
1
Very Bad Quality sound during phone calls
on May 5, 2025
Posted by: Tomas
Gender:Male
Length of ownership:1 week
The sound during telephone calls is really bad quality,
Response from bose.comBy Bose, Customer Support, May 5, 2025
Hello Tomas, if sound quality during calls isn't working as well as expected, we do have troubleshooting suggestions that can help improve this. Please feel free to check our support pages here: https://bose.life/4dX5XXo.
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com