Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Recommended
on December 10, 2023
Posted by: Chrissy
Comfortable and great sound!. Inl have wanted them for a long time. Christmas present for me.
Written by a customer while visiting bose.com
Customer Rating
4
Stellar Product
on December 9, 2023
Posted by: Slunberyhawk706
Gender:Male
Length of ownership:1 month
Have had these buds for about 2 weeks. Great fit and sound quality - especially the immersive mode, and comfortable to sleep with 1 bud since I'm a side sleeper. Slightly unfortunate that changing between devices is a little laggy and sometimes doesn't connect at all. Also when nothing is playing there a high pitched buzzing (like interference from the old model mobile phones used to make over speakers) Hopefully this is something that can be fixed with an update.
Written by a customer while visiting bose.com
Customer Rating
3
An almost perfect product
on December 9, 2023
Posted by: Kris
Gender:Male
Length of ownership:1 month
If the review is only of sound quality, noise cancelling, and perfect fit, then this review would be 5/5. But these earphones is 3/5 for the following reasons. All earphones need to have a find my feature. Secondly there are Bluetooth issues to the app and the earphones. That’s sometimes only one ear works and so you have to put the earphones back on the case to make it work. When compared to the AirPods Pro 2, it just lacks the practical capabilities that those have. Such a shame because the noise cancelling feature is so good.
Response from bose.comBy Customer Support, December 11, 2023
Thank you for your detailed feedback on our earbuds. We're delighted to hear about your positive experiences with sound quality, noise-cancelling, and the perfect fit.
We apologize for the challenges you've encountered, including the lack of a find-my-feature and Bluetooth issues with the app and headphones.
To better assist you with the existing issues, please reach out to our customer support team. They can provide guidance on troubleshooting and potential solutions. You can reach out to us via our website at bose.life/globalcontact, or via any Social Media Platform.
Eric V. - Customer Support
We apologize for the challenges you've encountered, including the lack of a find-my-feature and Bluetooth issues with the app and headphones.
To better assist you with the existing issues, please reach out to our customer support team. They can provide guidance on troubleshooting and potential solutions. You can reach out to us via our website at bose.life/globalcontact, or via any Social Media Platform.
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The sound quality- wow!
on December 9, 2023
Posted by: MM
Gender:Female
Length of ownership:1 month
Excellent sound quality and easy to use. I've never been let down by Bose products
Written by a customer while visiting bose.com
Customer Rating
5
Ultra Bose
on December 9, 2023
Posted by: BenavidezR
This product is yet another example of pure performance and perfection by Bose
Written by a customer while visiting bose.com
Customer Rating
4
Generally Good
on December 9, 2023
Posted by: TJ
Gender:Male
Length of ownership:1 month
Good sound but several times has unexpectedly disconnected from iPhone and won’t reconnect without putting back in case to pair again. Beyond annoying when I’ve left and don’t have the case to repair.
Written by a customer while visiting bose.com
Customer Rating
5
on December 9, 2023
Posted by: Vargas
Gender:Male
Length of ownership:1 month
Excellent sound experience, perfect fit, great listening modes, immerse mode really makes a difference, my only concern is that there not loud enough… sometimes i just want to blast some songs, but there its not loud enough…
Written by a customer while visiting bose.com
Customer Rating
4
Worthy
on December 9, 2023
Posted by: BorisVas
Great but wonder if volume could go higher. Soundwise , it sounds very good and detailed.
Written by a customer while visiting bose.com