Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
Eh
on December 19, 2023
Posted by: Zey
Gender:Male
Length of ownership:1 month
They sound great and and noise canceling is good but they buds can’t be tracked and is a downside for me and my button setting reset every time I re pair and woo it disconnect when I would put the buds away
Response from bose.comBy Eric V. - Customer Support, December 20, 2023
Thank you for taking the time to write a review. We're pleased to hear that you find the sound quality and noise cancellation great.
However, we apologize for the inconvenience you've experienced with tracking the buds and the button settings resetting during repair. Connectivity issues when putting the buds away are not the experience we intend to provide.
To assist you with these concerns and ensure optimal performance, we recommend reaching out to our customer support team. You can contact us via our Website at https://bose.life/globalcontact, or via any social media platform.
Eric V. - Customer Support
However, we apologize for the inconvenience you've experienced with tracking the buds and the button settings resetting during repair. Connectivity issues when putting the buds away are not the experience we intend to provide.
To assist you with these concerns and ensure optimal performance, we recommend reaching out to our customer support team. You can contact us via our Website at https://bose.life/globalcontact, or via any social media platform.
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
ANC
on December 19, 2023
Posted by: K
Gender:Female
Length of ownership:1 month
I’m amazed at how much noise these cancel being ear buds. They are wayyy better at canceling noise than my AirPods.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound using immersive audio
on December 19, 2023
Posted by: Whiterunner
Gender:Male
Length of ownership:1 week
These are the best earbuds I have ever used. The immersive audio is a lot of fun to listen to.
Written by a customer while visiting bose.com
Customer Rating
5
Immersion feature is awesome!
on December 19, 2023
Posted by: OSU42
Gender:Male
Length of ownership:3 months
These earbuds saved my marriage! I put these in and everything becomes silent or I am "imerssed" in my music. I can not hear a single word my wife is saying to me!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Bose Quality Ear Buds
on December 19, 2023
Posted by: omsrn
Gender:Male
Length of ownership:1 month
Fantastic, Awesome and Crisp. Could not believe Bose Ear buds could deliver this kind of deep impactful clarity which I did not find in other Ear Buds
Written by a customer while visiting bose.com
Customer Rating
5
Best Yet
on December 18, 2023
Posted by: Axel BK
Gender:Male
Length of ownership:1 week
Seamless transition from old product The quality the fit and the reliability of this headset is unmatched.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic noise canceling
on December 18, 2023
Posted by: Bose quite comfort ultra
Length of ownership:1 month
Fantastic noise canceling.
Very comfortable
A little tricky switching between features
Very comfortable
A little tricky switching between features
Written by a customer while visiting bose.com
Customer Rating
4
Excellent sound, but not so much the fit.
on December 18, 2023
Posted by: Ron47
Gender:Male
Length of ownership:1 week
As usual, the sound quality is unbeatable, but the fit is still too loose. The earbuds were supposed to come with the fit kit, but they did not. I ordered the fit kit separately and still they fall out with just moderate movement. I really have to be sitting still for them to stay put. I would suggest an optional ear hook to replace the back band when nothing else will work.
Written by a customer while visiting bose.com