Second Pair that failed and was replaced by Bose.. They have a great warranty program and great support staff. The buds are high priced and great when they work but I am done with these. My wife uses a much less expensive set and never has an issue..
I bought the 1st set of in ear headphones from bose when they came out several years ago. I have literally worn them so much the buttons have came off and the charging case doesn't hold charge. I have been talking about buying the qc ultra's for a year. My wife bought them for me for Christmas amd I cannot say enough about how impressed I am with these headphones. They're comfortable, way quieter than I expected, and the battery life is wayyyy longer than my old ones. These fit my ears so much better and don't make my ears sore if I wear them for a long period of time. 10 out of 10 would recommend to anyone. These are worth every penny!
Not as happy as I was with the original . The noise canceling is not that good
Response from bose.comBy Global Customer Service, January 3, 2024
Hello Dave, I'm sorry to hear you're not completely happy with your QuietComfort Ultra Earbuds! Make sure you're in "Quiet" mode, and try disabling "ActiveSense" within the Bose Music app. This will give you the full experience of noise cancelling.