Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4 out of 5
4.4
(2,820 Reviews)
Open Ratings Snapshot
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
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Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5 out of 5
5
Immersive for the win.
on February 21, 2025
Posted by: Dabeaz1
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought my first pair about a year ago and I loved the immersion mode. I lost them and tried apple earbuds and other products but just really missed the sound motion that came with the quiet comfort earbuds so I finally broke down and bought another pair and they were just great as I remember.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great upgrade
on February 21, 2025
Posted by: eric732
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I got the Bose Ultra Earbuds as an upgrade from my Bose QuietComfort, and I like them very much so far. The ANC is awesome as usual, blocking out background noise really well.
The case is smaller and more lightweight than my previous one, which makes it easier to carry around. The sound quality is great, and the Bluetooth connection is fast. It can switch between two devices, which is really convenient.
Written by a customer while visiting bose.com
Customer Rating
2 out of 5
2
Horrible earbuds
on February 22, 2025
Posted by: Bubbas
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these earbuds 2 months ago and already experiencing bad connection to iPhone. Also a lot of earbuds interfering ,along with only one connecting and waiting for other earbud to connect. Commands never do what there supposed to do a lot of freezing.
Response from bose.comBy BoseCustomer SupportFebruary 24, 2025
Hello if you are experiencing connection issues, we do have troubleshooting support that can help, you can view these on our support website: https://bose.life/4kaqfkD. Should you need additional support with interference and commands, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Nice Buds
on February 22, 2025
Posted by: Twill
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I purchased these for Christmas very happy with the purchase only knock is the call volume
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great
on February 22, 2025
Posted by: Tom
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Love them unbelievable, the sound you can get out of them.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great Product
on February 23, 2025
Posted by: Halo3
[This review was collected as part of a promotion.] Great fit and sound for working out at the gym or flying on a plane.
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Great fit, short battery life
on February 23, 2025
Posted by: Togrady8
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought them about a month ago and I love the fit and feel of them however, when I first got them, they seem to last for 5-6 Ours. Now they last about 3 hours. They do charge quickly, though, which helps.
Response from bose.comBy BoseCustomer SupportFebruary 26, 2025
Thanks for your review. We are glad to hear you are a fan of Bose sound. Immersive Audio allows you to hear audio as if it were coming from beyond your QuietComfort Ultra Earbuds, thereby allowing for a more spacious, natural listening experience. Be sure the earbuds are being worn properly. Proper fit is important for product comfort and performance.
If the battery charge level drains at a faster rate than expected, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC32/productCodes/QCUE-HEADPHONEIN/article.html

Alternatively, please reach out to our customer service support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US

Regards


Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
I love my Boss ear buds!
on February 23, 2025
Posted by: My Boss earbuds
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this ear buds and a pair of iPods I am constantly reaching out for my Boss earbuds first
Written by a customer while visiting bose.com
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