Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Great function upgrades.
on January 5, 2024
Posted by: Swanee
Gender:Male
Length of ownership:1 week
I bought two sets for the holidays, one for myself and a family member. Love the improvement in ear fitting !
Written by a customer while visiting bose.com
Customer Rating
5
good decision
on January 5, 2024
Posted by: Land137
Length of ownership:1 month
Bought as a gift for someone who had an earlier model. What a difference. Much improved with quality sound. Very happy with the purchase
Written by a customer while visiting bose.com
Customer Rating
1
Terrible
on January 5, 2024
Posted by: LATOYAYE
Gender:Female
Length of ownership:1 month
Absolutely horrible product. I do not recommend. Sound is mediocre, not great with Android, and bud is ill-fitting for the price point.
Response from bose.comBy Customer Support, January 8, 2024
Hello,
I am sorry to hear that you are not happy with the sound, connectivity and fit of the QuietComfort Ultra Earbuds.
If you are having issues connecting these earbuds to your Android device, or need help finding the right fit, please don't hesitate to reach out to our support team. We would love to help! You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
I am sorry to hear that you are not happy with the sound, connectivity and fit of the QuietComfort Ultra Earbuds.
If you are having issues connecting these earbuds to your Android device, or need help finding the right fit, please don't hesitate to reach out to our support team. We would love to help! You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Design or manufacturing defect
on January 5, 2024
Posted by: Blue moons
Gender:Male
Length of ownership:1 month
I’ve had these Bose earbuds a few weeks and the sound quality is amazing but there seems to be a problem with the them. From time to time one side goes dead and recharging doesn’t seem to help. It may be a design or manufacturing defect.
Response from bose.comBy Customer Support, January 5, 2024
Thank you for your positive feedback on the amazing sound quality of our earbuds.
We're sorry to hear about the issue you're facing with one side intermittently going dead. This is not the experience we aim to provide. To address this concern promptly, we recommend reaching out to our customer support team. They can assist in troubleshooting and explore potential solutions to ensure your earbuds perform optimally. You can reach out to us via our website https://bose.life/globalcontact, or via any Social Media network.
Kind Regards,
Eric V. - Customer Support
We're sorry to hear about the issue you're facing with one side intermittently going dead. This is not the experience we aim to provide. To address this concern promptly, we recommend reaching out to our customer support team. They can assist in troubleshooting and explore potential solutions to ensure your earbuds perform optimally. You can reach out to us via our website https://bose.life/globalcontact, or via any Social Media network.
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome ear buds!
on January 4, 2024
Posted by: Dean
Gender:Male
Length of ownership:1 month
I purchased these a month ago and I’m very happy I did. These are the best ear buds I’ve ever owned. Great price as well 😀
Written by a customer while visiting bose.com
Customer Rating
5
Back to Bose and happy (worth the $$)
on January 4, 2024
Posted by: Mike W NM
Gender:Male
Length of ownership:1 month
I had tried a pair of non-Bose earbuds... cheaper, but didn't last. Embarrassed that the mic on the cheapies failed in the middle of calls, after only a few months, I had to look for a solution. I work in real estate, so in addition to listening to music, etc. a headset is a critical work tool. Okay - what does Bose have? These! And they have been excellent. Great sound! Emersion is pretty wild. Amazing noise cancelling when I need it. So Happy!
Written by a customer while visiting bose.com
Customer Rating
5
Best product and program
on January 4, 2024
Posted by: Rafael
Gender:Male
Length of ownership:1 month
Awesome product. Ease of use. Good quality, sound.
Written by a customer while visiting bose.com
Customer Rating
4
Perfect
on January 3, 2024
Posted by: Sandy
Gender:Female
Length of ownership:1 month
I bought it a month ago and I'm so happy, the best that I had!!
Written by a customer while visiting bose.com