Bought these Ultra Earbuds for a Christmas present. They work great. We are older and the setup was well within our abilities. The Bose Music app is fairly straightforward. Quiet/Immersion is better than my 10-15 year old wired noise canceling Bose earbuds. Fit is great.
My brother gifted me a set of quiet comfort ultra Bose earbuds and they are so much better at noise suppression than anything I've ever experienced, I didn't realize it was possible to not hear things so close to me. It's amazing.
Great quality headphones and great customer servic
on January 5, 2024
Posted by: Erick914
Gender:Male
Length of ownership:1 year or longer
Customer service is exceptional. They listen to your concerns and go beyond with their assistance. I started using Bose about a year ago and fell in love with their products. I even shared it with my partner and he ended up getting a set of quiet comforts of his own. 10/10 will recommend this brand
I purchased these Quietcomfort Ultras for myself for Christmas. First of all I was unable to use the $20 discount I was supposed to get for signing up to receive adds. But worst of all, I have had them for about a month, and still can't get them to work with my network. Seemingly everything goes correctly, but the software can never find my device. Bluetooth works, but the app won't work to control anything because it's not recognized by the app.
Response from bose.comBy Customer support, January 6, 2024
Hello Dave, the QuietComfort Ultra earbuds are Bluetooth headphones, they do not require a Wi-Fi connection. Only the Bose Music app needs a network connection. If you are experiencing issues adding the earbuds to the Bose Music app, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support