Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Portable Powerhouses!
on January 8, 2024
Posted by: Wshirk
I received these QC Ultra earbuds as an upgrade for my QC earbuds II. These earbuds are absurdly out of this world good! They sound so good, that yes, depending on the song, it is almost like you could reach out and touch your favorite singer as though you were at a concert. Boses take on spacial audio really makes these the best earbuds I have heard thus far, and even better than the QC earbuds II. I have found that older music really shines, as does country, music with strong vocals, and even rap. Songs that have to be heard to be believed. 1. Driving My Life Away by Eddie Rabbit 2. Feel it Still by Portugal 3. Won't Feel the Same by Conor Maynard and Anth 5. Strangers by Kenya Grace 6. What Goes Around/Comes Around Justin Timberlake. There are loads other songs I could mention that sound fantastic, but I invite you to buy these earbuds, and get lost in the music. These earbuds do cost a bit, but it's a price worth paying if you really want the ultimate in noise cancelling and sound quality. Fit has also been revamped, and as such, i have yet to have these fall out, where the QC earbuds II would eventually start coming loose and fall out.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit and sound
on January 7, 2024
Posted by: PBNomad
Gender:Male
Length of ownership:1 month
I have been struggling to find a pair of earbuds that fit my ears properly and also sound great. These delivered! I was able to make the adjustments using the various options provided to make a perfect fit and the sound is truly amazing. Great bass in particular thanks to the app's equalizer. I am very happy with this purchase.
Written by a customer while visiting bose.com
Customer Rating
3
White Noise
on January 7, 2024
Posted by: NorthWoods
Gender:Female
Length of ownership:1 month
These Bose Quiet Comfort Ultra Earbuds have a white noise sound at all times. Hard to use when you are listening to an audio book. Music is a different story, sounds great. Noise cancelling works very well. Phone calls again has the white noise sound. Hope they fix this in an update, but I have read that this is a problem with these that they have not fixed for a long time. Cannot use them while laying down, They stick out of the ears and hurt. Use them for certain situations but go to other devices for these purposes. Expensive for having this problem.
Response from bose.comBy Customer Service, January 10, 2024
Thanks for your review. The QuietComfort Ultra Earbuds offer the breakthrough Bose Immersive Audio and the addition of Immersive Audio settings for Custom Modes. Other new features include Snapdragon Sound certification, using hi-res audio and low latency codec, Qualcomm aptX Adaptive, and Google Fast Pair. QuietComfort Ultra Earbuds also feature a new metallic finish on earbuds, as well as a new notch/key alignment feature for stability bands that makes them easier to swap in and out.
Jolie {Bose Customer Support}
Jolie {Bose Customer Support}
Written by a customer while visiting bose.com
Customer Rating
5
Versitile. Great All-Arounder
on January 7, 2024
Posted by: AshinNH
Gender:Female
Length of ownership:1 year or longer
These were versatile, and my go-to for studying, working, and training. I have over-the ear headphones, sport buds, and speakers. These are my go-to for sure. I like having the option to hear ambient sound or block it out.
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds
on January 7, 2024
Posted by: Roger
Gender:Male
Length of ownership:1 month
Superior sound ! Not loud if you’re wanting that ! Perfect fit and comfort
Written by a customer while visiting bose.com
Customer Rating
2
Bad connection issues and distorted sound when not
on January 6, 2024
Posted by: JcM
Gender:Female
Length of ownership:1 month
Overall is a decent experience, unfortunately they come with this humming sound as if they were having some kind of magnetic disruption when no music or sound is being playing, it’s plainly annoying. I was expecting better from Bose and this being my first purchase, it is very disappointing
Response from bose.comBy Global Customer Service, January 9, 2024
Thanks for reviewing the QuietComfort Ultra Earbuds!
I'm sorry to hear about the connection issues you've had. You can try various things here, e.g. clearing the pairing lists on both sides, or rebooting your smartphone. As for the humming sound when no music is playing, this may be normal, due to the "noise floor" present in most active electronics.
If you do require any further assistance, please don't hesitate to contact our customer support team for where you are. We can then make sure everything's working as it should be.
Warm regards
Fiona M. - Customer Support
I'm sorry to hear about the connection issues you've had. You can try various things here, e.g. clearing the pairing lists on both sides, or rebooting your smartphone. As for the humming sound when no music is playing, this may be normal, due to the "noise floor" present in most active electronics.
If you do require any further assistance, please don't hesitate to contact our customer support team for where you are. We can then make sure everything's working as it should be.
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Overall Best ANC earbuds on the Market
on January 6, 2024
Posted by: Aznpaswazn
Gender:Male
Length of ownership:1 month
Not really a fan of Earbuds but these things are WOW!!! I think I may have gotten a unicorn because most of the complaints I've seen are the left earbuds having a low frequency or crackling. Hasn't happen to me yet. I've worked out with these on the daily and also took them on a recent flight. It has performed amazing. I was also going to buy the Ultra Headphones to upgrade from a QC35 but now I might not need to. If the headphones go on sale again, I may pick one up but for now these are doing the job and then some.
Written by a customer while visiting bose.com
Customer Rating
5
Grateful Blue Buds
on January 6, 2024
Posted by: BertMont 5
These Bose Quietcomfort Ultra earbuds are so great!!! I am enjoying live soundboard Grateful Dead shows on the YouTube. I am fully immersed in 1973 and 1977 shows, the sound is so good, better than being at the concert.
Written by a customer while visiting bose.com