Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Immersive Feature!!
on September 25, 2023
Posted by: Jonesy20
Gender:Female
Length of ownership:1 week
I absolutely love these! The best thing about them is that they are comfortable to wear and the new immersive feature truly helps you to get into the music. I was hearing music in a whole new way. I mean there were instruments coming through that I had not heard before! I use these when I take walks and when I am at my office desk. I use them in two different capacities and they fill both seamlessly. If I didn't have these, my office job would be mundane. I can not rock out at my desk and its a party for one! The only con that I could identify was they are so sensitive. I would bump my ear when moving my hair and it was the lightest touch and the music would pause. This did not take me out of the experience though! Get these earbuds!!
Written by a customer while visiting bose.com
Customer Rating
5
Bose QC Ultra: Your Sound Oasis
on September 25, 2023
Posted by: Wadamean
Gender:Male
Length of ownership:1 month
Alrighty, folks, today we're diving deep into the world of the Bose Quiet Comfort Ultra earbuds. Buckle up because I'm about to take you on a journey through all the nitty-gritty details that make these earbuds stand out from the crowd.
Active Noise Cancellation (ANC): First things first, let's talk about the superstar feature - Active Noise Cancellation (ANC). I put these earbuds through some serious noise tests, including jet engine-level roars. The result? These bad boys blocked out an astonishing 65.2 decibels of outside noise. We're talking real-world scenarios, like flights and noisy spots, and these earbuds handled it with ease. If you've got a thing for peace and quiet, these are your jam.
Wind Noise: Windy days? No problemo. These earbuds are like the Jedi knights of wind noise. They're designed to minimize wind interference, so even if it feels like you're in a wind tunnel, your audio stays crystal clear.
Comfort: Comfort is key, right? Well, Bose gets it. They throw in three different ear tips and three wing tips, so you can make these earbuds your best friends, no matter your ear shape.
Sound Quality: Alright, let's talk tunes. Bose cranks up the audio game with Snapdragon Sound certification and Qualcomm aptX Adaptive tech. The sound? Warm and inviting, with awesome soundstage with Immersion mode.
Battery Life: Was able to make it through my workday at the office with ease, lasting more than the advertised 6hrs.
Phone Calls: These earbuds are phone call champs. With their nifty microphones and have become my go to for all my calls wherever I go.
Customization and Design: You can set up your own modes for running, working out, or just chilling. Plus, the touch controls are a breeze, like swiping up and down for volume with ease.
Durability and Connectivity: These earbuds are tough cookies with an IPX4 rating, so they're all about that sweat-resistant life. Not a worry with my daily workout sessions. They're rocking Bluetooth 5.3 for better connections. They work independently too!
Customization and Design: You can set up your own modes for running, working out, or just chilling. Plus, the touch controls are a breeze, like swiping up and down for volume with ease.
Durability and Connectivity: These earbuds are tough cookies with an IPX4 rating, so they're all about that sweat-resistant life. Not a worry with my daily workout sessions. They're rocking Bluetooth 5.3 for better connections. They work independently too!
Pros: We're talking about exceptional clarity, an immersion mode that's on point, music that feels like it's reaching new heights, microphones that make you sound crystal clear, bass that's fuller than your Thanksgiving plate, and pairing so quick it'll make your head spin.
Cons: But hey, let's be real. No gadget is perfect. In immersion mode, voices can get a bit muffled, the microphone might pick up some background noise, and switching modes can be a tad slow.
In a nutshell, Bose has cooked up something special with the Quiet Comfort Ultra. They're the kings of ANC, and they'll make your music sound sweeter than ever.
Written by a customer while visiting bose.com
Customer Rating
5
Second to none Noise Canceling!!!
on September 25, 2023
Posted by: jriera77
Gender:Male
Length of ownership:1 week
I got the New Bose Quiet Confort Ultra Earbuds and I'm so Amazed with it !!!
I jog every morning around where I live wearing my headphones, the neighborhood is still under construction, as soon as I switch to quiet mode it is incredible the level the isolation I get, everything turns like I'm in a middle of nowhere alone, with an absolutely silent which allow me to listen music without listening all the noise coming from the constructions trucks and machines around me...
I'm also a musician and I like to be able to listen a clear singers’ voice from the music, but additionally, I truly like to listen the musicians' instrumental performance from the band. In general, all the available audio modes on these earbuds allow me to listen those details, however, Immersive Audio get me a step beyond that, to the point to make me feel I'm in one of the best concert halls in the world, providing every single sound detail of the instruments played in the song and making me enjoy to fullest the songs I'm listening.
Bose QC Ultra delivers immaculate balanced voicing and instrumental sounds..
These Earbuds are Absolutely Unbelievable, I Love them!!!
Bose QC Ultra delivers immaculate balanced voicing and instrumental sounds..
These Earbuds are Absolutely Unbelievable, I Love them!!!
Written by a customer while visiting bose.com
Customer Rating
5
Incredible sound quality beyond compare!
on September 25, 2023
Posted by: debzquez
Gender:Female
Length of ownership:1 month
I must admit, if you're going to invest in earbuds, the quality of the sound is EVERYTHING! Prior to my QC Ultra Earbuds, I was using a cheaper pair in which the sound was very muffled and for lack of better words, cheap. People I would speak to could never hear me because all they could hear was the wind and any background noise, which was so annoying. With these Ultra Earbuds, people's voices sound so crisp. I've asked people I've spoken to if they can hear me ok and each person's response was, "I can hear you perfectly clear', which was such an awesome relief especially since I use these earbuds for work! When listening to music, you feel like your listening to a band live at an arena and I'm a big concertgoer so this is huge! One thing I really love is the noise-cancelling capability. I'm a frequent flyer and somehow always end up sitting next to a crying baby on my flights. On a recent trip, there was a crying baby sitting in the row directly in front of me and the noise cancellation really drowned out the crying and screaming. I was so content and was able to relax in peace and quiet for the entire 3 hour trip! The only thing that I need to figure out is the right size of the earbud rubber casing. The right side is perfect but the left earbud tends to keep falling out of my ear so I will need to do some mix matching with the provided size options to find out which size suits my left ear best so that it stays put. Also, the case itself is great but I must admit, I liked the flatter horizontal case that came with my old Bose QC earbuds from a little while back only because I feel like it was easier to place them back in the case. Maybe it's just a matter of getting used to but I always seem to have trouble figuring out which way I need to insert them back in. However, these are small things that really don't measure up to the amazing quality of sound I'm experiencing and I'm sure I'll figure out how to correct these minor issues soon enough! Overall, amazing earbuds worth every penny!
Response from bose.comBy Nic, Nic, September 25, 2023
Hey,
You're experience with the earbuds is great to read, I'm glad that you've enjoyed the sound quality, and loved the noise cancellation.
It's great to see you're mixing and matching the ear tips and stability bands to get the best fit. Our guide here https://bose.life/464ZWoC can help with htat, and if you still need help. Then please contact us https://bose.life/contact as we can help you with ordering the XS and XL ear tips and stability bands we also have available if needed.
Nic - Customer Support
You're experience with the earbuds is great to read, I'm glad that you've enjoyed the sound quality, and loved the noise cancellation.
It's great to see you're mixing and matching the ear tips and stability bands to get the best fit. Our guide here https://bose.life/464ZWoC can help with htat, and if you still need help. Then please contact us https://bose.life/contact as we can help you with ordering the XS and XL ear tips and stability bands we also have available if needed.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Stunning sound and noise cancellation. Must have!!
on September 25, 2023
Posted by: Brandon
Gender:Male
Length of ownership:1 week
I absolutely love my QC Ultra earbuds! I'm an audiophile that listens to multiple musical genres, and with the QC Ultra earbuds my ears are always left in musical bliss! It's almost as if hearing your favorite music for the first time all over again. I'm still hearing notes and times I never heard in music before. Stunning sound is so life-like, with crystal clear, distortion free tones, lows, mids , and highs, at any volume level. Use the Immersive Audio feature to dive into the middle of the music, as well as put you into the middle of your favorite movie. The noise cancellation of the QC Ultras is unparalleled all while utilizing preset modes and fully customizable modes. The modes are adjustable from almost complete pass through to almost complete isolation as if you were sealed in an auditory chamber. The QC Ultras have great fitment in my ears right out of the case! Very comfortable as I really don't even feel them. Plus they come with 3 different size ear tips and ear bands so any size ears can be accommodated. Battery life is impeccable as I'm getting a full 10 hours of use at work, only storing them in the case while on my breaks, and battery life still hasn't dropped below 60%. Phone calls are crystal clear. Great list of features with all controls being accessible from either earbud. Touch controls are very sensitive, which can be a drawback at times. I did have loss of touch controls twice, at which point I just placed the QC Ultras back into the charging case, then back into my ears. Problem solved! I would like to see a more secure charging case, maybe with a locking lid. Overall the QC Ultra earbuds are by far the best version Bose has released! Absolutely a must have for audiophiles and movie lovers alike! Thank you Bose!!!
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Earbuds for active individuals.
on September 25, 2023
Posted by: HitEmWithTheHein
Gender:Male
Length of ownership:1 week
I have been using Earbuds for a long time and these are truly the best I have used! I’m active using the Earbuds while I walk the dog to when I golf, both practice or while on the course. The sound is awesome and the comfort level is perfect. Previous Earbuds would fall out but the smaller size with these are perfect and I have not had any issues of slipping at all!
Written by a customer while visiting bose.com
Customer Rating
5
The Best Earbuds On The Market
on September 26, 2023
Posted by: Mrfrankhg
Gender:Male
Length of ownership:1 month
I have been a faithful Bose user for well over a decade, so to say I think highly of their products is an understatement. I’ve seen and purchased many new products over the years, and I’m excited to review the new Bose QuietComfort Ultra Earbuds. I’ll walk through some pros and cons below, but to put a point on it, these are quite frankly the best earbuds I’ve ever owned, and it’s not particularly close. To put things in perspective, previous to this pair, I was using the original Bose QuietComfort 1 Earbuds, and I loved them. These Ultra models are not just an incremental improvement, but a major upgrade well worth the price of purchase. To say 10/10 doesn’t do my opinion justice. These are simply the best pair of headphones, not just earbuds, that I’ve ever owned.
The Pros:
• Sounds quality: Bose continues their tradition of superior sound quality with these buds. I’ve given close to 100 hours of use to this product and it sounds great with streaming, podcasts, and especially music.
• Active Noise Cancellation: Best in class performance. Turning on Quiet mode and listening to tunes is pure bliss.
• Comfort: Multiple options for the stability bands and ear inserts ensure that you can tailor the fit to your ear size. They even give you an on-app function to test the seal for maximum function. I’ve had stretches where I’ve had them in my ears for close to 8 hours straight and you forget you have them in.
• Immersive Audio: This mode is AMAZING. What they’ve done here with this mode is truly astonishing.
• Battery life: Battery life is top notch. I have been giving the earbuds heavy use throughout the course of several weeks and they have never come close to dying. These things are workhorses when it comes to battery.
• Music app: Robust feature set here. This is where you can get to different modes of ANC, switch between sources, get into Immersive Audio, access the EQ settings, see helpful tips, plus reprogram shortcuts that you can access by different actions interacting with the earbuds themselves and the touch controls.
• Voice call quality: We have crystal clear audio performance when using for calls (on both ends). I can hear whoever I’m talking to clear as day and they can hear me great also.
• Charging case: The charging case and the buds themselves have a small profile. Very easy to transport and very wearable. The case itself if very sleek and stylish.
• Touch controls: The touch controls on the buds are responsive. No lag at all. Plus, I can’t recall an instance where the buds misregistered a command I was giving it.
• Stability and connection: The Bluetooth maintains a strong connection. The stability is reliable too and I’ve never had any fluky instances of the buds disconnecting or losing sound.
The Pros:
• Sounds quality: Bose continues their tradition of superior sound quality with these buds. I’ve given close to 100 hours of use to this product and it sounds great with streaming, podcasts, and especially music.
• Active Noise Cancellation: Best in class performance. Turning on Quiet mode and listening to tunes is pure bliss.
• Comfort: Multiple options for the stability bands and ear inserts ensure that you can tailor the fit to your ear size. They even give you an on-app function to test the seal for maximum function. I’ve had stretches where I’ve had them in my ears for close to 8 hours straight and you forget you have them in.
• Immersive Audio: This mode is AMAZING. What they’ve done here with this mode is truly astonishing.
• Battery life: Battery life is top notch. I have been giving the earbuds heavy use throughout the course of several weeks and they have never come close to dying. These things are workhorses when it comes to battery.
• Music app: Robust feature set here. This is where you can get to different modes of ANC, switch between sources, get into Immersive Audio, access the EQ settings, see helpful tips, plus reprogram shortcuts that you can access by different actions interacting with the earbuds themselves and the touch controls.
• Voice call quality: We have crystal clear audio performance when using for calls (on both ends). I can hear whoever I’m talking to clear as day and they can hear me great also.
• Charging case: The charging case and the buds themselves have a small profile. Very easy to transport and very wearable. The case itself if very sleek and stylish.
• Touch controls: The touch controls on the buds are responsive. No lag at all. Plus, I can’t recall an instance where the buds misregistered a command I was giving it.
• Stability and connection: The Bluetooth maintains a strong connection. The stability is reliable too and I’ve never had any fluky instances of the buds disconnecting or losing sound.
The cons:
• I would LOVE a way to at least somewhat gauge how much battery power remains on the charging case itself.
• As previously stated, the audio performance on calls is great in both directions, but they could be a smidge louder on the user end. I like loud calls.
• I have big hands, so they buds can be a bit difficult at times to remove from the charging case. The magnet that holds them in the case is strong, so you have to mean it when you want them out. Eventually, you learn exactly how you need to grip them to bring them out.
• I wish they used the on-unit microphones to amplify outside sound in Aware mode. Aware mode just lets sound pass through so if someone is talking to you what you hear is slightly muffled sound.
• I would LOVE a way to at least somewhat gauge how much battery power remains on the charging case itself.
• As previously stated, the audio performance on calls is great in both directions, but they could be a smidge louder on the user end. I like loud calls.
• I have big hands, so they buds can be a bit difficult at times to remove from the charging case. The magnet that holds them in the case is strong, so you have to mean it when you want them out. Eventually, you learn exactly how you need to grip them to bring them out.
• I wish they used the on-unit microphones to amplify outside sound in Aware mode. Aware mode just lets sound pass through so if someone is talking to you what you hear is slightly muffled sound.
Written by a customer while visiting bose.com
Customer Rating
5
Overall great pair of earbuds !
on September 26, 2023
Posted by: Mel
Noise cancelling features are fantastic, especially on streets of NYC. Battery life is great pared with case.
Plays nice with Android. My only gripe is that the controls are a bit buggy and there's no beep following a control (i.e skipping a song) to let you know the command was effective. Wish the case had wireless charging capabilities
Plays nice with Android. My only gripe is that the controls are a bit buggy and there's no beep following a control (i.e skipping a song) to let you know the command was effective. Wish the case had wireless charging capabilities
Response from bose.comBy John - Bose Customer Support, John - Bose Customer Support, September 27, 2023
Hi, we are glad to hear ou love the new earbuds. It is surprising to hear you are having trouble with the control of your earbuds. I would recommend contacting our local support team who can ensure they are working at their best: https://bose.life/3nTDo5H
Written by a customer while visiting bose.com