Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Best sound & noise canceling
on October 11, 2023
Posted by: Martinfess
Gender:Male
Length of ownership:1 week
Best sounds, most comfortable in ear pods. Noise canceling is excellent. EASY TO go from one noise canceling phase to another.
Written by a customer while visiting bose.com
Customer Rating
3
Not as good as thought
on October 11, 2023
Posted by: KL
Bought these because AirPods Pro kept falling out, these stay on music sounds great, however when talking the voice is so low it’s hard for me to hear.
Response from bose.comBy Nic, October 11, 2023
Hi there,
It's great you enjoy the fit and sound of the music with the earbuds. I'm surprised you're having trouble with calls, please try the steps here https://bose.life/48X04bE to see if that helps with call volume.
Or contact us https://bose.life/contact for further help.
Nic - Customer Support
It's great you enjoy the fit and sound of the music with the earbuds. I'm surprised you're having trouble with calls, please try the steps here https://bose.life/48X04bE to see if that helps with call volume.
Or contact us https://bose.life/contact for further help.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Top Tier, but lacking key features
on October 11, 2023
Posted by: Rex
Gender:Male
Length of ownership:1 month
Bose has the best ANC earbuds I've come across in the market. This is where this earbud excels. The sound quality is also amazing, along with the new "immersive audio" (spatial audio). The design and wingtips really make them comfortable to wear for long periods of time without any worry of them slipping out during working out or feeling heavy.
My only gripe about the Ultra version is that you cannot charge the case wirelessly nor is there multipoint connectivity across multiple devices. These were 2 features that were available on the original QC v1 Earbuds that I greatly appreciated. The convenience to be able to charge the case wirelessly is something I miss in the Ultras. Since I work from home now, I wear the earbuds throughout the day and not having multipoint connectivity makes it annoying when I have to answer a call on my phone while using the earbuds with my laptop computer. If these 2 features were added back to the Ultra, I would consider these the best ANC earbuds on the market.
Response from bose.comBy customer support, October 12, 2023
Hello,
Thanks for taking the time to provide us with your feedback of your QuietComfort Ultra Earbuds. Glad to hear that you're enjoying the amazing new immersive audio feature available with this product.
Whilst wireless charging is not available with standard purchase, you do have the option to purchase an additional charging case for your headset which will enable wireless charging. This may be something you wish to consider if this feature is important to you.
As for connectivity, you're able to connect to a single Bluetooth device at one time, however the headset will remember your last 6 active Bluetooth connections. If you wish to switch between connected products, you can do so within the Bose Music app.
Jessica - Customer Support
Thanks for taking the time to provide us with your feedback of your QuietComfort Ultra Earbuds. Glad to hear that you're enjoying the amazing new immersive audio feature available with this product.
Whilst wireless charging is not available with standard purchase, you do have the option to purchase an additional charging case for your headset which will enable wireless charging. This may be something you wish to consider if this feature is important to you.
As for connectivity, you're able to connect to a single Bluetooth device at one time, however the headset will remember your last 6 active Bluetooth connections. If you wish to switch between connected products, you can do so within the Bose Music app.
Jessica - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best sound, ANC and features
on October 21, 2023
Posted by: Bob375
Gender:Male
Length of ownership:1 week
I bought two weeks ago. They are the best all around earbuds. Premium, best audio, best ANC., comfortable and feature rich.
The only negative is the wireless charging case is not included for the price range. The competition has this feature at cheaper price. However, I chose to keep it 5 stars due to that these are amazing ear buds. I have been using Bose products for years. I highly recommend anything they produce.
The only negative is the wireless charging case is not included for the price range. The competition has this feature at cheaper price. However, I chose to keep it 5 stars due to that these are amazing ear buds. I have been using Bose products for years. I highly recommend anything they produce.
Response from bose.comBy Matt, October 22, 2023
Hello, it is awesome to hear you feel that these are premium, with the best audio and noise-cancelling.
These earbuds can be charged with any usb charger. We recommend one that can provide 2 amps and above of power at 5V for the best charging experience.
Thank you for your great feedback.
Thanks
Matt - Bose Customer Support
These earbuds can be charged with any usb charger. We recommend one that can provide 2 amps and above of power at 5V for the best charging experience.
Thank you for your great feedback.
Thanks
Matt - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Ultimate Earbuds
on October 26, 2023
Posted by: StavroulaX
These are the Ultimate earbuds. They are comfortable to the point that you do not feel that you are wearing them. They are so form fitting that when you activate quiet mode, you are literally in your own world. The sound is crisp and clear and the fact that you can alter the equalizer means you can customize the sound you want according to what you are listening to or watching. The earbuds automatically link to at least 3 devices (that is how many I have so far and know of) as soon as you take them out of the case. And most amazing of all, for me, you can you each earbud separately which doubles your listening time. The case recharges the earbuds very quickly and the charged case can last for days depending of course on the use (so far I use the earbuds for about 4-5 hours a day and it has been 3 days since I charged the case).
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound
on October 31, 2023
Posted by: Ashur007
Length of ownership:1 week
I just got these quiet ultra series. I'm liking them so far.
Written by a customer while visiting bose.com
Customer Rating
5
Live up to the hype
on November 6, 2023
Posted by: TechGirl985
Gender:Female
Length of ownership:3 months
Let me start by saying I have been loyal to another brand for about 5 years or so. Bose QC Ultra buds have made a believer out of me. Bose comes with great brand recognition, but I didn't think the products were worth their price. Wrong! I've been using the buds for about 2 months and they have become my new daily buds.
PROS: Active Noise Cancellation in Quiet mode is second to none. When you go into immersion mode, you can't hear anything. I didn't know my sister was talking to me until she came and stood in front of me. It's like theater surround sound in your ear, and everything is crystal clear: music, movies, IG reels...everything!
The buds were very easy to pair with my android phone. Once you download the Bose app, pairing is seamless. The listening modes are great. Quiet, Aware and Immersion. Try each one and use them accordingly. Just don't use immersion if you need to hear your surroundings! You have to experience it to truly appreciate it! You can also create your own mode. Come on Bose! They are comfortable. I wear them for an hour or two at a time. They come with a few different tips and wings. I suggest trying them all, and don't be afraid to use different tips in different ears. Or maybe I just have weird ears.
There is ALMOST all day battery life. Between the buds, recharge, and wear again, you can go all day. You need a little bit of time to top them off though. Call quality is good. They're pretty good in quieting wind noise.
CONS: They are very sensitive to touch. I experienced a lot of accidental touches just moving my hair away from my ears.
I experience a screeching noise from the buds when I yawn. I know. Weird, but it happens.
Although, comfortable, I find they are a bit heavier than some others.
Price. You have to really need the quality these buds offer to spend that kind of money. If you're fine with buds just to listen to music while working or if you're not an audio head, go with something else. These are the best, but sometimes, a mid range product will do. With all that being said, I'm happy with my purchase and I will not be returning.
Written by a customer while visiting bose.com
Customer Rating
5
Great Earbuds
on November 13, 2023
Posted by: hammonkl4
Gender:Female
Length of ownership:1 month
I love these earbuds. They are comfortable and accommodate my small ears. They fit great and don't fall out. The noise canceling is on par. I love the app and setting up my bose earbuds to my liking. It lacks multipoint but that's not an issue. The battery lasts a good amount of time. I would recommend these to anyone.
Written by a customer while visiting bose.com