Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Excellent upgrade and amazing sound
on January 20, 2024
Posted by: Zeal65
This earphones are a definite upgrade to my older ones of
Previous model, sound improvement and the bass line is so satisfying..I will look forward to the next upgrade !
Previous model, sound improvement and the bass line is so satisfying..I will look forward to the next upgrade !
Written by a customer while visiting bose.com
Customer Rating
5
Sound its geat
on January 19, 2024
Posted by: Mena
Sound its great iand crispy clear i used every day
Written by a customer while visiting bose.com
Customer Rating
3
Not so sure…
on January 19, 2024
Posted by: SJ
Gender:Male
Length of ownership:1 month
I bought these because I have been using Bose aviation headsets for a long time and those are best in class. However, these earbuds are not so convincing. Compared to Apple, they are somewhat “clumsy” to get out of the. case, just no good grip. During use there is always a noticeable white noise no matter what mode of noise cancellation is being used. The “aware” mode is also a lot less effective compared to Apple. The noise cancellation in loud environments is very good though. In summary, I would not buy those Earbuds again!
Response from bose.comBy Customer Support, January 22, 2024
Hello SJ,
Thanks for leaving your thoughts of the QC Ultra Headphones. It's great to hear your experience with our Aviation line led you to trying these headphones.
The white noise you mentioned hearing is the ANC floor which is to be expected with noise-cancelling headphones and is normal behavior due to the power of the noise cancellation. You shouldn't hear this all the time when listening to music.
Jeff - Customer Support
Thanks for leaving your thoughts of the QC Ultra Headphones. It's great to hear your experience with our Aviation line led you to trying these headphones.
The white noise you mentioned hearing is the ANC floor which is to be expected with noise-cancelling headphones and is normal behavior due to the power of the noise cancellation. You shouldn't hear this all the time when listening to music.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best ever
on January 19, 2024
Posted by: Bose151
Gender:Male
Length of ownership:1 month
I received these for a Christmas present. Love them
Written by a customer while visiting bose.com
Customer Rating
5
Immersive mode amazing!
on January 18, 2024
Posted by: BillS
Gender:Male
Length of ownership:1 week
Depth of sound is amazing when in immersive mode! Quite an improvement over the prior version of the ultra earbuds! Ony problem is I want to just listen quietly to my favorite tracks and not do anything else!
Written by a customer while visiting bose.com
Customer Rating
1
Not so good.
on January 18, 2024
Posted by: John13
Not so happy. Sound is below the quality of other Bose headphone. Can’t get a good seal. Probably returning.
Response from bose.comBy Customer Support, January 22, 2024
Hello,
Thanks for leaving your thoughts on your recent purchase, John. I'm sorry to hear the product didn't live up to your expectations.
With reference to not being able to get a good seal, this could be attributed to having the wrong tips/stability bands installed. Not all ears are symmetrical, so you may need a certain size in one ear, and another size in the other. We include 3 different sizes of tips in the box for your convenience, and we have a great fit-test built directly into the Bose Music app that you can use to test how well you have the buds inserted into the ear.
Still not able to get a good fit? We sell alternate size tips on the website here: https://bose.life/3u59CSk.
Jeff - Customer Support
Thanks for leaving your thoughts on your recent purchase, John. I'm sorry to hear the product didn't live up to your expectations.
With reference to not being able to get a good seal, this could be attributed to having the wrong tips/stability bands installed. Not all ears are symmetrical, so you may need a certain size in one ear, and another size in the other. We include 3 different sizes of tips in the box for your convenience, and we have a great fit-test built directly into the Bose Music app that you can use to test how well you have the buds inserted into the ear.
Still not able to get a good fit? We sell alternate size tips on the website here: https://bose.life/3u59CSk.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I love everything about them.
on January 18, 2024
Posted by: Midnight magic
The best pair of ear buds i have ever had. They are everything
Written by a customer while visiting bose.com
Customer Rating
3
Connectivity issue
on January 18, 2024
Posted by: Rome89
Gender:Male
Length of ownership:1 month
I bought this in 12/31/23. Great sound but I’m still having connectivity issues gets very irritating. This needs to be fix ASAP.
Written by a customer while visiting bose.com