Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Awesome!!!
on January 25, 2024
Posted by: Luis
Gender:Male
Length of ownership:1 month
These earbuds are amazing!!!!! I love them! Nothing better than Bose! 😀
Written by a customer while visiting bose.com
Customer Rating
5
I love these
on January 25, 2024
Posted by: watts459
Length of ownership:1 month
I debated over several brands and am glad I decided on Bose. I can't find any faults in them.
Written by a customer while visiting bose.com
Customer Rating
2
Good for music, Not worth it for Phone
on January 25, 2024
Posted by: PKN
I both this about a mont ago and I AM UNHAPPY.
Every time I use it to talk on the phone, people complain that they can't hear me well.
I want to return the product.
Every time I use it to talk on the phone, people complain that they can't hear me well.
I want to return the product.
Response from bose.comBy Customer Support, January 26, 2024
Hello,
We're happy to hear that you're enjoying the QuietComfort Ultra Earbuds for playing Music. Sorry you're facing some concerns when it comes to audio calls, we'll be happy to help. Try our troubleshooting guide here - https://bose.life/4bfxrrl
If this persists, do not hesitate to reach out to us via https://bose.life/3vUgORS we will be happy to help you in getting this resolved.
Tegan - Customer Support
We're happy to hear that you're enjoying the QuietComfort Ultra Earbuds for playing Music. Sorry you're facing some concerns when it comes to audio calls, we'll be happy to help. Try our troubleshooting guide here - https://bose.life/4bfxrrl
If this persists, do not hesitate to reach out to us via https://bose.life/3vUgORS we will be happy to help you in getting this resolved.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and features
on January 25, 2024
Posted by: Jshaw
Gender:Female
Length of ownership:1 week
I just received them! And I already love them! I recommend them. Very good sound
Written by a customer while visiting bose.com
Customer Rating
5
best earbuds & customer service
on January 25, 2024
Posted by: Niech
Gender:Female
Length of ownership:6 months
I returned my beat head phone and I bought this a few month ago and love them best decision that sound is way better and I love the cancel out sound mood when I am at the gym. my left ear bud did go out but the Bose customer is amazing on helping replace them because I can not go back to any other headphone after buy the Bose quiet comfort ultra buds
Written by a customer while visiting bose.com
Customer Rating
4
Quality Headphones
on January 24, 2024
Posted by: MM
Gender:Male
Length of ownership:3 months
I bought in these in October on the hunt for headphones and have really enjoyed them. The wingtip helps them stay in my ear and I really like the sound.
Written by a customer while visiting bose.com
Customer Rating
1
Poor connection, making it useless
on January 24, 2024
Posted by: Dieforza
Gender:Male
Length of ownership:3 months
Poor connection, product keeps disconnecting at random even though it is only paired to my phone .
Response from bose.comBy Customer Service, January 25, 2024
Hello,
Thank you for your feedback. It is sad to hear about your experience regarding the connectivity issues. We would recommend contacting our support teams in order to get assistance and get this issue resolved. You can reach out to us via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V - Customer Support
Thank you for your feedback. It is sad to hear about your experience regarding the connectivity issues. We would recommend contacting our support teams in order to get assistance and get this issue resolved. You can reach out to us via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great choice
on January 23, 2024
Posted by: Best buds
Just got these tonight but they sound amazing and are easy to control and connect they are very comfortable so far too.
Written by a customer while visiting bose.com