Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Best in the market
on February 9, 2024
Posted by: Nads24
Gender:Male
Length of ownership:6 months
I have 7 ear devices including 4 noise canceling earbuds. This latest one had some issue with left one but when I contacted support, I was issued a brand new one! Excellent support and I believe bose has the best sound and noise canceling devices including this ultra.
Written by a customer while visiting bose.com
Customer Rating
3
Mediocre
on February 8, 2024
Posted by: jwellen
Gender:Male
Length of ownership:1 month
Headphones have decent sound but cut in and out. Also the sensitivity to touch gets annoying as it stops your music or changes the song if you bump them.
For the difference in price I would probably consider apple AirPods.
Response from bose.comBy Customer Service, February 9, 2024
Thanks for your review. We are sorry to hear about this issue you have experienced with your earbuds Ultra. Some wireless devices can cause interference with a Bluetooth signal. If there are other wireless devices nearby (i.e., 2.4 GHz router or cordless phone, wireless speaker adapters, home security motion sensors, fluorescent lights, microwaves, etc.), disconnect one at a time and check if the issue improves. If so, consider relocating your product or the device.
- Jolie - Customer Support
- Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Noise cancelling!
on February 8, 2024
Posted by: Brooke
Gender:Female
Length of ownership:1 month
Bought as a gift and the recipient really liked them. Noise cancellation works great.
Written by a customer while visiting bose.com
Customer Rating
5
Can it get better than this?
on February 8, 2024
Posted by: GaryR
Gender:Male
Length of ownership:1 month
Smaller and more comfortable than my old QC earbuds. Love the sound quality and the new case.
Written by a customer while visiting bose.com
Customer Rating
3
Its OK. Not blown away
on February 8, 2024
Posted by: Nishant
Gender:Male
Length of ownership:1 week
1)Doesnt support multi point Bluetooth
2) Bose app connection is very glitchy on Android
3) connection with Android Bluetooth is glitchy
4) Equalizer on App should provide more customisation
2) Bose app connection is very glitchy on Android
3) connection with Android Bluetooth is glitchy
4) Equalizer on App should provide more customisation
Response from bose.comBy Customer Support, February 9, 2024
We appreciate your feedback regarding your experience with our product. We're sorry to hear about the challenges you've encountered with the Bose app connectivity with Android devices. Our team is continuously working to improve our products and provide the best possible user experience. If you like to address these concerns, please don't hesitate to reach out to our customer support team for assistance. You can contact our team via this link: https://bose.life/globalsupport.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good battery life
on February 7, 2024
Posted by: Ricky J
Gender:Male
Length of ownership:1 month
I really like the noise canceling part, but wish I could get more volume out of them. But I don't think any earbuds have the volume they used to
Written by a customer while visiting bose.com
Customer Rating
5
Long battery life, great sound, best on market.
on February 7, 2024
Posted by: NTAlgos
Gender:Male
Length of ownership:6 months
Best headphones I've ever owned, super long battery life.
Written by a customer while visiting bose.com
Customer Rating
5
listening comfort
on February 7, 2024
Posted by: fandango
Gender:Male
Length of ownership:3 months
Great noise cancelling and quick connection. My wife has oddly small ears and normally has trouble with earbuds fitting, but these were great!
previous model seems to have had a battery/connection issue, but Customer Service was excellent and quick to help.
Written by a customer while visiting bose.com