Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Amazing product! One big issue...
on February 7, 2025
Posted by: Griis
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these around 9 months ago and have gone through a couple exchanges. Overall these are the best earbuds I've ever had, noise cancelling is phenomenal and I've totally taken naps with them in. The reason for my exchanges however, is the dreaded high pitched robotic noises in the left bud. It was the first thing I noticed when I put them in for the first time, but I initially thought it was a one time issue, it was not.
After a few exchanges there were varying degrees of the noise, some being louder than others which unfortunately ruins the listening experience for me, especially when the one reason for buying them was for the silence. I have tried all the troubleshooting and support there is but I guess the sound is just part of the product, depending who you are, it could be a deal breaker, but these are just too good to pass up.
I ended up landing on the ones I have now which still has a little bit of the noise, but much less intrusive than the previous ones. Otherwise amazing sound quality and experience with these earbuds, touch controls are natural and pretty useful when I don't have my phone on hand. I do recommend grabbing a case for these fellas as well, the hinge of the lid also vary in their structure, some of them being looser than others.
Written by a customer while visiting bose.com
Customer Rating
3
Good ANC but new QCs sseemto be better value
on February 7, 2025
Posted by: Chill B
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased the Ultras along with the new QCs to test the Noise Cancellation and overall features. I picked the QCs bc they are less bulky, have a low-latency feature, voice control, hopefully a better app. The difference in noise cancellation seems negligible. And the QCs are much lower in price.
Written by a customer while visiting bose.com
Customer Rating
2
Honest review
on February 7, 2025
Posted by: Jeierman
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Good audio quality but not very loud or much bass, super expensive and kind of underwhelming.
The touch features are super sensitive
The fit pretty okay I think I’ve got tips on that are too big.
Response from bose.comBy Bose, Customer Support, February 8, 2025
Hello, it's really fantastic to hear you feel the audio quality is great on these. You can find guidance here to ensure these sound amazing https://bose.life/40R5fq3
These earbuds also feature an equalizer that you can use bose.life/3PYwrhK to get the best sound for yourself.
Thanks
Mike - Customer Support
These earbuds also feature an equalizer that you can use bose.life/3PYwrhK to get the best sound for yourself.
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great, except on an airplane
on February 7, 2025
Posted by: MrRay
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I had these for a month now, they do the work as expected, except for when you're on an airplane, where while the sound cancellation is decently okay, you can't really listen to the music or a podcast, the noise cancellation probably suppresses the other audio as well
Written by a customer while visiting bose.com
Customer Rating
5
Great!
on February 7, 2025
Posted by: Dave
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought these a week ago and they are amazing, they are about the same level of sound as my quiet comforts and super comfortable aswell.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound and features
on February 7, 2025
Posted by: Love Buds
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Best gift ever! I was so surprised to get these! I have been a Bose sound user for over 20 years! I have a large Bose sound dock with uses my Bluetooth and radio, 2 portables around the house and just purchased one for my patio. Bose sound system even makes a difference when I purchase a car! The earbuds just add to my collection of amazing sound!Awesome
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and features!
on February 7, 2025
Posted by: JayMT22
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] The new sound is awesome! Excellent product! The best earbuds!
Written by a customer while visiting bose.com
Customer Rating
4
Classic Bose!
on February 7, 2025
Posted by: Rob
Gender:Male
Length of ownership:6 months
Bought 6 months ago. Sound is phenomenal. Easy to use. Comfortable. Noise canceling is world class. Love the look. Hard to pull out of case, need tiny fingers.
Written by a customer while visiting bose.com