Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
4
Great Ear buds Fimsy lid.
on February 15, 2024
Posted by: Nick87
Gender:Male
Length of ownership:3 months
I bought these Ear buds about 2 months ago now I used them alot. I love the sound and noise cancelling that they provide. I've switched the cups and bands to get my fit but it seems like they aren't very comfortable in my ear. Maybe I just need to experiment more with them. Only complaint I have on these is the case, I feel like the lid is cheap and won't hold up very long. I could be wrong and it'll last the whole time just seems like when I open and close it, it snaps close and just feels flimsy in the hand. All in all I would recommend other people getting these just my own personal opinion on my Ear buds.
Written by a customer while visiting bose.com
Customer Rating
4
Great day-to-day earbuds
on February 15, 2024
Posted by: MDRC
Gender:Male
Length of ownership:3 months
I bought these back in December and they have been pretty good so far. The only down side is having to constantly adjust them at times as (maybe it is my ears) they do not stay locked in forever. The sound is incredible, you cannot beat BOSE quality. I own the headphones as well, more preferable if you enjoy working out and perhaps sweat a lot (they hold in place better). I use these earbuds for work, they are perfect for that. Voice quality is great, sound is crisp, and immersive sound setting fantastic! They really have the noise cancellation technology bang-on. Give them a try, I do not think you will be disappointed.
Written by a customer while visiting bose.com
Customer Rating
5
I am excited to receive my new ear buds.
on February 15, 2024
Posted by: Michelle
I am excited to receive my new ear buds, and will let you know how good they work once receive
Written by a customer while visiting bose.com
Customer Rating
2
ANC does NOT work with chainsaws and farm equipmen
on February 15, 2024
Posted by: Martin
Gender:Male
Length of ownership:3 months
Bought to use the ANC with farm equipment like tractors and chainsaws. However, the ANC does NOT cancel these noises. If fact the ANC actually cuts off completely repeatedly and back on again when exposed to the loud sounds. I have tried 3 different pairs and they all acted exactly the same.
Also, in using with iPhone 13, att times when making calls, the ultra earbuds would disconnect from the call with no option to reconnect, without going to the whole turn off BT and back on, which of course is not great while on a call. My cheap BT earbuds never have this issue.
Lastly, when listening to music, they glitch a lot in the middle of songs and sometimes straighten themselves out, but not always… Again requires a full disconnect and reconnect to correct.
On a good note, outside of the problems noted here, and they are working ok, the sound quality is the best. Really clear music with incredible detail.
Just wish the ANC and connection bugs could be worked out.
Response from bose.comBy Customer Support, February 16, 2024
Hello Martin,
Thank you for sharing your experience with the QuietComfort Ultra Earbuds.
I am sorry to hear that you are not fully satisfied of the noise cancellation the earbuds offer when you are working on your farms around loud equipment. The noise cancellation will not completely block out every sounds, especially if they are very close to you, but they should help in reducing the sound intensity.
I am also sorry to hear about your connectivity issues. If the problem occurs again, please try to reset your earbuds, following these steps: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001bufcAAA
If you have any questions, or need further assistance, please don't hesitate to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the QuietComfort Ultra Earbuds.
I am sorry to hear that you are not fully satisfied of the noise cancellation the earbuds offer when you are working on your farms around loud equipment. The noise cancellation will not completely block out every sounds, especially if they are very close to you, but they should help in reducing the sound intensity.
I am also sorry to hear about your connectivity issues. If the problem occurs again, please try to reset your earbuds, following these steps: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001bufcAAA
If you have any questions, or need further assistance, please don't hesitate to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
My Bose Ultra
on February 14, 2024
Posted by: C Colon
Awesome sound! Great comfort, beautiful sound! Top buds!
Written by a customer while visiting bose.com
Customer Rating
5
Best features ever.
on February 14, 2024
Posted by: Wesley
Gender:Male
Length of ownership:1 week
Greatness...Best set of Earbuds available. The settings allows you to never take the out. Quiet: you can be alone or connect to other Bose devices, Aware: turns off noise cancelling, Immerse: has to settings, Still for sitting and Motion for walking or running. Bose Tech is above all.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound. Very suspect case
on February 14, 2024
Posted by: Willpowersc
I bought these to replace the QC II air buds because I lost an ear bud when case was accidentally opened and one fell out during my flight. This case is the same. Very concerned about losing them due to easy opening. You cannot find a case that has a positive closure so it will not happen. That’s why 4 stars.
All said the the Ultra with spatial sound with superb ANC are outstanding. I have 3 different sets of buds and these are worth the investment (expensive). I have all models of Bose headsets and buds and these are the best. Just get tape or Velcro to hold the case closed when buds are inside
All said the the Ultra with spatial sound with superb ANC are outstanding. I have 3 different sets of buds and these are worth the investment (expensive). I have all models of Bose headsets and buds and these are the best. Just get tape or Velcro to hold the case closed when buds are inside
Written by a customer while visiting bose.com
Customer Rating
4
Good but needs improvement
on February 14, 2024
Posted by: DJ
Gender:Male
Length of ownership:1 week
These have really good sound and noise cancelation. However there is digital hum while just having them in with no music playing just using the NC. Plus no wireless charging, no multi point connection, Past that I enjoy them.
Written by a customer while visiting bose.com