Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Long Time User
on March 10, 2025
Posted by: MannyTX23
[This review was collected as part of a promotion.] Bought this pair a couple of months ago. My second pair of wireless, but 5 pair overall since 2009! They work exceptionally well as Bose continues to create outstanding performing sound vs others brands. I love my new pair and will continue to go with Bose for the ultimate sound experience! Thanks!
Written by a customer while visiting bose.com
Customer Rating
3
Good for listening bad for calls
on March 9, 2025
Posted by: Jeff
Gender:Male
Length of ownership:1 month
I love how they sound, however people on the other end of the call pick up every little bit of background noise on my side. It's to the point in thinking of returning them.
Written by a customer while visiting bose.com
Customer Rating
5
Connectivity, sound and stay in the ear
on March 8, 2025
Posted by: Andybee
Gender:Male
Length of ownership:3 months
I bought two months ag3o and they sound great and other issue I will recommend for everyone
Written by a customer while visiting bose.com
Customer Rating
2
Great sound but bad white noise.
on March 7, 2025
Posted by: Tom
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I received these ear buds as a gift.
They have exceptional sound quality and the fit is very firm and very comfortable. I work in the trades and do a lot of twisting and turnning on my side and even upside down in crawlspaces. All of the brands i have tried in the past tend to fall out. These have yet to fall out. I will say, these do not have the ability to lower the volume down far enough, and when down all the way there us an annoying white noise like when there is no song paying on any radio and the volume is turned all the way up.
They have exceptional sound quality and the fit is very firm and very comfortable. I work in the trades and do a lot of twisting and turnning on my side and even upside down in crawlspaces. All of the brands i have tried in the past tend to fall out. These have yet to fall out. I will say, these do not have the ability to lower the volume down far enough, and when down all the way there us an annoying white noise like when there is no song paying on any radio and the volume is turned all the way up.
Response from bose.comBy Bose, Customer Support, March 7, 2025
Hello, thanks for leaving your review. It's great to hear you were impressed by the quality and fit of the earbuds! Your review mentioned hearing "white noise." What you are hearing is the noise floor, something which is present in all speakers. The reason you are hearing it when you have no audio playing is because the active noise cancellation is working well! It's suppressing external sounds so you're going to only hear the sound of the speakers in the buds. This is normal behavior, and nothing to be concerned about.
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
My favorite earbuds
on March 6, 2025
Posted by: tkbrock4
[This review was collected as part of a promotion.] These have become my favorite earbuds. The sound is better than any other pair, the noise cancelling is better and the battery has been exactly what I needed. The only knock I can give them is the 'hissing' in aware mode...it's not the cleanest hear-through. I did buy the extra sizes of wings and tips and it helped make the fit super secure for me.
Written by a customer while visiting bose.com
Customer Rating
5
Its weakness and its sound is incredible
on March 6, 2025
Posted by: Esnayder Villanueva
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] It has very good noise cancellation and the sound is very clear. I recommend them 100%
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic!
on March 6, 2025
Posted by: JayKo
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Great sound and comfortable!. Features are easy to use, like changing sound modes, etc.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on March 5, 2025
Posted by: Fred
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I’m really enjoying these headphones. The sound quality is top notch.
Written by a customer while visiting bose.com