Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
The best sound I’ve ever experienced, ever!
on March 4, 2024
Posted by: Riptide10x
Gender:Male
Length of ownership:1 month
I originally bought a pair of Beats Fit Pro earbuds but returned them because the bass was weak. After watching reviews on Bose QC Ultras I placed the order and they sound awesome! So much better than I was expecting, the noise canceling mode is incredible and the equalizer lets you adjust to bass up to skull shaking levels if you’re into that
Written by a customer while visiting bose.com
Customer Rating
5
Great Service
on March 4, 2024
Posted by: Rkelly
Gender:Male
Length of ownership:6 months
I was discouraged at first because I was having problems with my qc2’s but they worked through with me and warrantied out me brand new upgrades!
Written by a customer while visiting bose.com
Customer Rating
3
Bluetooth Bust
on March 4, 2024
Posted by: Unhappy dad
Sounds quality is fantastic. The in ear feel is better than apple earpods. These are great, except for the bluetooth malfunction shortly after the warranty expired. So disappointed, out of the blue, no pun intended. Just stopped working. So bummmed.
Response from bose.comBy Customer Support, March 5, 2024
Hello,
I am glad to hear that you love the sound quality and comfort of your QuietComfort Ultra Earbuds.
I am sorry you are experiencing Bluetooth connectivity issues. If it is still happening, please try to fully reset your earbuds, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bufcAAA&language=en_US
If you need any further assistance please don't hesitate contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
I am glad to hear that you love the sound quality and comfort of your QuietComfort Ultra Earbuds.
I am sorry you are experiencing Bluetooth connectivity issues. If it is still happening, please try to fully reset your earbuds, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bufcAAA&language=en_US
If you need any further assistance please don't hesitate contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on March 4, 2024
Posted by: Rooster
amazing pair of earbuds and great support! dont hesitate to purchase !
Written by a customer while visiting bose.com
Customer Rating
4
on March 4, 2024
Posted by: Dobin
Gender:Male
Length of ownership:1 month
I received these as a trade-in/ upgrade to my previous Bose quiet comfort earbuds. They function well, and the ability to change songs and listening modes with either earbud is certainly an improvement. The sudden failure of my right earbud warrants a lower star rating, though Bose is replacing them via warranty.
Written by a customer while visiting bose.com
Customer Rating
2
Dissapointing
on March 4, 2024
Posted by: Dtl
Gender:Male
Length of ownership:3 months
I purchased these a few months ago and *when* they work, the sound is fantastic
Recent sw updates now cause the left one makes this constant clicking noise. It has nothing to do with the incoming audio. I can disconnect the Bluetooth and the clicking noise continues. The clicking makes them useless. Such a shame.
Another disappointment is the fact that will not couple with more than one Bluetooth source. This prevents me from using it to handle meetings on my PC for instance while listening to music on my cell phone. For the cost I would expect better performance.
Recent sw updates now cause the left one makes this constant clicking noise. It has nothing to do with the incoming audio. I can disconnect the Bluetooth and the clicking noise continues. The clicking makes them useless. Such a shame.
Another disappointment is the fact that will not couple with more than one Bluetooth source. This prevents me from using it to handle meetings on my PC for instance while listening to music on my cell phone. For the cost I would expect better performance.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent noise canceling
on March 4, 2024
Posted by: Arf
Length of ownership:1 week
The product's noise-canceling capabilities provide a serene environment for relaxation and music enjoyment. However, the absence of a tracking feature, which is present in newer Bose models, is a notable omission. I appreciate the product's availability and encourage continued innovation. Thank you
Written by a customer while visiting bose.com
Customer Rating
4
Great, except for one thing.
on March 4, 2024
Posted by: TrueBritDave
Gender:Male
Length of ownership:1 month
Sound quality is really great! Definitely happy with my purchase. The only issue I’ve experienced is an intermittent thing that happens that sounds like the ear buds are re-syncing or reconnecting or something. . Whatever I’m listening to get a bit louder and does a weird left to right or right to left panning effect. It’s kind of hard to describe in words.
Written by a customer while visiting bose.com