Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Bose qc earbuds
on March 10, 2024
Posted by: Adog
Gender:Male
Length of ownership:1 month
First pair of earbuds, really like them. Noise cancellation is excellent, and sound.
Written by a customer while visiting bose.com
Customer Rating
3
on March 10, 2024
Posted by: Shells13
Gender:Female
Length of ownership:1 month
Only had my ear buds for a few weeks and have used them a handful of times. So far I’m not too happy with my purchase, they keep rebooting and making a thumbing noise.
I am going to continue to use and hopefully these issues will go away
I am going to continue to use and hopefully these issues will go away
Response from bose.comBy Global Customer Service, March 11, 2024
Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here to ensure that your earbuds are working perfectly https://support.bose.com/s/how-to-page?prodId=01t8c00000QEpawAAD&type=Troubleshooting&language=en_US&category=power&index=2
There are steps here, to get the best sound and to ensure that your issue is resolved https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001brHCAAY
Thanks
Matt - Bose Customer Service
There are steps here, to get the best sound and to ensure that your issue is resolved https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001brHCAAY
Thanks
Matt - Bose Customer Service
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on March 9, 2024
Posted by: Danny
Gender:Male
Length of ownership:1 week
I love the earbuds but there was no fix it kit in the box at all. I assumed it came with the earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Great buds!!
on March 9, 2024
Posted by: Mp3
Gender:Male
Length of ownership:1 month
Amazing immersion. Minor complaints about connection stability. Hopefully a firmware update soon.
Written by a customer while visiting bose.com
Customer Rating
3
Good noise cancelling but left earbuds have issue
on March 8, 2024
Posted by: Kiran
Gender:Male
Length of ownership:1 month
The left earbuds has a squealing sound like mosquito sound and it cannot be heard while listening to audio but I also use it while reading and it's irritating. Chose this for comfort instead of Sony
Response from bose.comBy Global Customer Service, March 11, 2024
Thanks for your review! It's good to hear you're enjoying the noise cancelling of the QuietComfort Ultra Earbuds. If power-cycling the product doesn't help with the sound in the left earbud, then the sound would appear to be normal. A certain "noise floor" will exist in all earbuds with active electronics, but it should only be heard in quiet environments, with music off and noise cancelling set to high.
Warm regards
Fiona M. - Customer Support
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on March 8, 2024
Posted by: shawtybae
11/10 so helpfuness thankyouness:)) byeness nowness
Written by a customer while visiting bose.com
Customer Rating
5
Great noise cancellation
on March 8, 2024
Posted by: Jorge
Gender:Male
Length of ownership:6 months
This are the pair that louse all day and loved them the punch bass and the noise cancellation, comfort fitting in my ears is the best totally recommend to everyone!
Written by a customer while visiting bose.com
Customer Rating
5
What a perfect fit
on March 8, 2024
Posted by: Michel
Gender:Male
Length of ownership:3 months
Love them, lighter than my old one and fit better.
Written by a customer while visiting bose.com