Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
Great sound but lacking in reliability
on March 18, 2024
Posted by: Bobby27
Would love it if the buds would start every time I put it in my ears. The fact is I have to put it back to the charging box a few times before it finally starts. This is getting very annoying.
Response from bose.comBy Customer Support, March 18, 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoy the sound quality of our buds. However, we apologize for the inconvenience you've encountered with the reliability of the startup process. We understand how frustrating it can be when the buds don't start consistently. If the issue still persists, please don't hesitate to reach out to us.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great overall
on March 17, 2024
Posted by: Caroline
Gender:Female
Length of ownership:6 months
II love most things about the product. The only complaint I have is that the case isn’t very durable. I dropped the case a few times, which is my own fault but one time the top broke off by the hinge part. I love this product overall but I wish the case was made with better materials.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound
on March 17, 2024
Posted by: JB
Gender:Male
Length of ownership:1 month
I love my Quiet comfort. Bose is an amazing company and stands behind their product. There is no other product I would use.
Written by a customer while visiting bose.com
Customer Rating
5
Great features!
on March 17, 2024
Posted by: Art47
I was given my QC earbuds as a birthday gift and they are great. I wore them on a flight to Buenos Aires and got great sound quality and excellent noise cancellation.
Written by a customer while visiting bose.com
Customer Rating
5
Tune out
on March 16, 2024
Posted by: CadillacKidd
Best Noise-Cancelling Earbuds on the market, just wish the case had wireless charging.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome headphones
on March 16, 2024
Posted by: Jsfkmm18
Gender:Male
Length of ownership:3 months
Great product the sound and bass is excellent and the nice part is u can use 1 while the other is charging or use both if needed
Written by a customer while visiting bose.com
Customer Rating
2
Not for small ears
on March 16, 2024
Posted by: Deee
Gender:Female
Unfortunately I had to return these because they kept slipping out of my ear. The ear tip was too big to go far enough down my ear opening so they sat just outside of it. My ear has too much condensation and thus would cause these to slip out. I couldn’t walk in these let alone work out. Super unfortunate as I loved the color. I tried different combinations of ear tips and ear bands but these buds are just too big. If you don’t have a problem with earphones falling out due to the fit then I say go for these. However if you know you have a small ears and only XS buds can fit then perhaps look elsewhere. Please consider making smaller or more narrow bud tips!
Response from bose.comBy Customer Support, March 16, 2024
Hello Dee, I am sorry to hear about your experience with your Bose QuietComfort Ultra Earbuds and how they fit.
If you are struggling with the Sizes that Come with the earbuds as standard we do have an alternate tip kit available please reach out to us as we would be happy to help https://bose.life/43jN0um
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you are struggling with the Sizes that Come with the earbuds as standard we do have an alternate tip kit available please reach out to us as we would be happy to help https://bose.life/43jN0um
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Just excellent!
on March 16, 2024
Posted by: HBT
Gender:Male
Length of ownership:1 month
I am biased when it comes to talking about Bose because, for me, they are the best. I've had a pair of Bose QC20 earbuds (wired) for over 10 years, and they are still amazing. Last month, I ordered the Bose QC ultra earbuds, and they are something else! Excellent noise cancellation, lightweight, and they fit well in the ears... just truly amazing! I don't even need to mention the sound quality since I'm talking about Bose. The touch commands and the app are two important features that contribute to the amazing package.
Written by a customer while visiting bose.com