Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
3rd pair - the quality has gone way downhill
on March 15, 2025
Posted by: Chris
Gender:Male
Length of ownership:6 months
My 3rd pair of Bose earbuds in 7 years. The sound quality is AMAZING. I love the new case design.
Bluetooth constantly disconnects. The touch features are way too sensitive and cannot be completely turned off. I had to send one set back to the manufacturer already because they just stopped working.
Overall, I am really disappointed. It's unlikely that I will purchase another pair of Bose buds.
Response from bose.comBy Bose, Customer Support, March 18, 2025
Hello Chris, glad to hear that you are enjoying the sound quality of the QC Ultra earbuds and the new design for the charging case. If you are finding the earbuds are disconnecting from your Bluetooth device, we do have troubleshooting suggestions that can help: https://bose.life/3UdVqQu.
Should you need additional support with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need additional support with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Don't settle for anything else.
on March 14, 2025
Posted by: Ted from Chateaugay
Gender:Male
Length of ownership:3 months
Never owned the new Technics or the Sony earbuds, or the much talked about Apples, but have several, including Samsung, JBL, PLT, Cambridge, Jabra, Motorola, Creative Aurvana, and several lesser brands. I have a pair of JBL I'm keeping but the rest going out the door. The Bose QC Ultras, all I can say is WOW! I own Bose Champion 3 and 5 plus a Bluetooth speaker. Waste of my time to even have tried the other earbuds.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound, but not the best for workouts
on March 14, 2025
Posted by: KathyB
Gender:Female
Length of ownership:1 month
I bought these ear buds because I was looking for a product with great sound quality and a decent microphone for business calls. These has not disappointed from that perspective. However, when it comes to adjusting these ear buds while wearing, I find them to be overly sensitive. They often come loose during work outs and when I try to readjust them, the tap and slide co trims are so sensitive that they often stop my music, skip a song when I don’t want it skipped, return to the start of the song, etc. would be great to have something g a little more work out friendly. I am also disappointed with battery life of both the case and the headsets. I went 3 days without charging the case, and even though the earbuds were properly inserted, both fully lost charge. Also, other cheaper and inferior earbuds offer up to 10 hours of listening before the batteries die. These are relatively short at only 3 to 4 hours before a charge is needed.
Written by a customer while visiting bose.com
Customer Rating
5
I love the the features (noise cancelation)
on March 13, 2025
Posted by: Mix
Gender:Male
Length of ownership:1 month
I bought it some weeks ago and I have really enjoyed the experience. One of the best
Written by a customer while visiting bose.com
Customer Rating
5
Bose is best
on March 12, 2025
Posted by: Jimmy
Love Bose hardware. I use to work at a stereo store in the mid 70's (when they were popular) and owned a pair of 901's. I was hooked. I also have the Ultra open ear, the max Bluetooth speaker and the Ultra QC headphones. All are fantastic.
Written by a customer while visiting bose.com
Customer Rating
5
The best ears buds
on March 12, 2025
Posted by: Bk951
Gender:Male
Length of ownership:1 week
Great sound quality and the best noise cancelation.
Written by a customer while visiting bose.com
Customer Rating
2
Great noise cancellation; terrible for recipient
on March 12, 2025
Posted by: Gladdis007
Gender:Female
Length of ownership:1 month
Noise cancellation is top notch but i might go back to a headset with a mic that loops around near the mouth. the sound for the recipient is horrible and I've been told it sounds like there are "pots and pans being banged in the background", the sound for them is echoey, tinny, and loud overall, very hard to hear. For $300, you'd think there would be better tech to allow the recipient to hear the caller. If you are just interested in the noise cancellation function though, again top notch. I spend a lot of time for work on the phone and these won't work for me.
Response from bose.comBy Bose, Customer Support, March 12, 2025
Hello, I am glad to you that you are enjoying the top-notch noise cancellation from the QC Ultra earbuds. If you are finding difficulty during calls, we do have troubleshooting suggestions that can help: https://bose.life/41yUmuQ.
Should you need additional support with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need additional support with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds
on March 11, 2025
Posted by: terez2486
Gender:Male
Length of ownership:1 week
I got them about a week ago and without a doubt, I believe these are the best earbuds I have ever had.
Written by a customer while visiting bose.com