Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Fall in love with your music again!
on September 23, 2023
Posted by: Drhat63
Gender:Male
Length of ownership:1 month
Received NEW product and WOW, glad I upgraded from older Bose in ear headphones. Noise cancelling is incredible, like you’re in your own musical world!
Written by a customer while visiting bose.com
Customer Rating
5
Upgrade to the Ultra? Yes please!
on September 23, 2023
Posted by: Aylah
Gender:Female
Length of ownership:1 month
Did you ever experience something that blew your mind, but it was hard to describe to others? Or did your description sound so pedestrian that it was difficult to get others to realize the joy within?
Such then, is the happy conundrum of Bose’s latest iteration: their QC Ultra earbuds. Let me preface this review by noting that I am a Bose aficionado, owning no less than two pairs (each) of QC earbuds AND on-ear QC headphones, along with Bose speakers: a SoundLink Flex and SoundLink Color. My music is an integral part of my life – there is always something to listen to every day - and I believe that quality earbuds are a necessity, not a luxury. My favorite genres are ambient/downtempo/chill (see SomaFM.com – Groove Salad), blues, and 70’s-80’s throwbacks.
Ok: let’s get down to the good stuff! After I set up my QC Ultra buds, my phone did me a solid by randomly choosing one of the best songs to showcase the Ultra’s promise of joy. The first thought that came to me after I started listening was “OMG! The bass sounds spectacular!” I quickly chose the playlist that had my favorite songs in the mix and let it fly. I fell in love with the music all over again as the Ultra disclosed never-before-heard nuances in each melody.
The best was still to come, however. Along with Bose’s stellar active noise cancelling function, these earbuds offer a new Immersive Audio (IA) mode, which enrobes the listener in three-dimensional sound. The music sounds robust and refined, full of detail and layers. Even if you are on the go, the earbuds offer a “Motion” feature; the IA will keep the music in front of you - even when you turn your head - for the best possible listening experience.
The easiest (and most pedestrian, see above) way to describe this is that the IA option lets the sound “follow” you as you move or turn your head. You can subtly discern the sound moving towards its sweet spot in front of you, centering itself spatially. Immersive Audio will add a new and amazing dimension to what you hear while streaming movies or the like.
The noise cancellation is exemplary, and the “aware” setting let just enough of the outside world in without it being intrusive.
These earbuds are lightweight and comfortable. In the box is a charging cable plus different sizes of ear tips and stability bands. The Bose app lets you run an earbud Seal Test to ensure your buds have the perfect fit for you. You can also customize “shortcuts” for each bud (switching between modes, changing Immersive Audio settings, etc.). The buds look sleek and classy, thanks to the new metallic design. I also loved the case – it’s thinner and easier for me to handle.
One issue I did have was the sensitivity of the outside of the bud. I was lying down and as the bud touched my arm, the music stopped. It happened a few times and I had to adjust my arm so it wouldn’t keep happening.
Another caveat is the fact that Immersive Audio mode is a big battery drain. With it turned off, you can expect 6 hours of use, but with it on, you only get 4 hours before you need a charge. I’ll have to keep another pair of earbuds with me to use as the Ultra charges.
When I took my Ultra on the road with me to the nearby Starbucks, I noticed that in Immersive mode, I could still hear what was going on around me (baristas talking, steam noises, etc.). If I increased the volume, it would help a little, but I would rather not affect my hearing in the long run.
Pros:
Immersive Audio is fantastic.
Quality noise cancelling in Quiet mode.
Metallic design looks classy.
Cons:
Earbuds are very sensitive to touch, you can inadvertently stop your music, etc. by simply brushing against them.
Battery life is very short (4 hours) when listening in Immersive Audio. When IA is disabled, battery life increases to 6 hours. I’d like to see if Bose could add a few more hours to the Ultra.
Noise cancelling in Immersive Audio could be a little better.
Such then, is the happy conundrum of Bose’s latest iteration: their QC Ultra earbuds. Let me preface this review by noting that I am a Bose aficionado, owning no less than two pairs (each) of QC earbuds AND on-ear QC headphones, along with Bose speakers: a SoundLink Flex and SoundLink Color. My music is an integral part of my life – there is always something to listen to every day - and I believe that quality earbuds are a necessity, not a luxury. My favorite genres are ambient/downtempo/chill (see SomaFM.com – Groove Salad), blues, and 70’s-80’s throwbacks.
Ok: let’s get down to the good stuff! After I set up my QC Ultra buds, my phone did me a solid by randomly choosing one of the best songs to showcase the Ultra’s promise of joy. The first thought that came to me after I started listening was “OMG! The bass sounds spectacular!” I quickly chose the playlist that had my favorite songs in the mix and let it fly. I fell in love with the music all over again as the Ultra disclosed never-before-heard nuances in each melody.
The best was still to come, however. Along with Bose’s stellar active noise cancelling function, these earbuds offer a new Immersive Audio (IA) mode, which enrobes the listener in three-dimensional sound. The music sounds robust and refined, full of detail and layers. Even if you are on the go, the earbuds offer a “Motion” feature; the IA will keep the music in front of you - even when you turn your head - for the best possible listening experience.
The easiest (and most pedestrian, see above) way to describe this is that the IA option lets the sound “follow” you as you move or turn your head. You can subtly discern the sound moving towards its sweet spot in front of you, centering itself spatially. Immersive Audio will add a new and amazing dimension to what you hear while streaming movies or the like.
The noise cancellation is exemplary, and the “aware” setting let just enough of the outside world in without it being intrusive.
These earbuds are lightweight and comfortable. In the box is a charging cable plus different sizes of ear tips and stability bands. The Bose app lets you run an earbud Seal Test to ensure your buds have the perfect fit for you. You can also customize “shortcuts” for each bud (switching between modes, changing Immersive Audio settings, etc.). The buds look sleek and classy, thanks to the new metallic design. I also loved the case – it’s thinner and easier for me to handle.
One issue I did have was the sensitivity of the outside of the bud. I was lying down and as the bud touched my arm, the music stopped. It happened a few times and I had to adjust my arm so it wouldn’t keep happening.
Another caveat is the fact that Immersive Audio mode is a big battery drain. With it turned off, you can expect 6 hours of use, but with it on, you only get 4 hours before you need a charge. I’ll have to keep another pair of earbuds with me to use as the Ultra charges.
When I took my Ultra on the road with me to the nearby Starbucks, I noticed that in Immersive mode, I could still hear what was going on around me (baristas talking, steam noises, etc.). If I increased the volume, it would help a little, but I would rather not affect my hearing in the long run.
Pros:
Immersive Audio is fantastic.
Quality noise cancelling in Quiet mode.
Metallic design looks classy.
Cons:
Earbuds are very sensitive to touch, you can inadvertently stop your music, etc. by simply brushing against them.
Battery life is very short (4 hours) when listening in Immersive Audio. When IA is disabled, battery life increases to 6 hours. I’d like to see if Bose could add a few more hours to the Ultra.
Noise cancelling in Immersive Audio could be a little better.
Summary: This latest iteration of Bose earbuds gets an A+. Despite the cons mentioned above, I recommend upgrading to the Ultra. You won’t be sorry.
Written by a customer while visiting bose.com
Customer Rating
5
Spacial Audio is incredible
on September 23, 2023
Posted by: jackson5
Gender:Male
Length of ownership:1 month
I love these earbuds so much that I won't ever be able to listen to music without them.
I initially didn't know what to expect from the new spacial audio technology, but I am blown away. It makes music feel so much more real; it's as if the artist is performing right in front of me. I am also amazed by the noise cancelling technology which makes it so much easier to study in hectic environments. I have sensitive ears and sometimes I just put them on to minimize the sounds around me, especially on loud subways. These earbuds are the best of the best and I won't ever be able to buy from a different brand.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing noise cancellation and immersive sound
on September 23, 2023
Posted by: DebG
Gender:Female
Length of ownership:1 week
I’ve had my new Bose Ultra Quiet Comfort ear buds for a week now and I absolutely love them! I wear them all the time and for long periods (4-6 hours) which was never happening with my old ear buds. It’s the Comfort tips and collars that make them so comfortable. I sized each ear bud to fit my ears which provides the ultimate experience of noise cancellation. It’s so good that my husband needs to touch my arm to get my attention! 😊.
I listen to an eclectic mix of music (80’s, POP, classical, country and oldies) and I adjust the EQ to get the best surround sound possible. Then switch between the Immersive sound settings (still and moving) to get the ultimate concert in my ears. Plus, they are extremely stable.
The only con I’ve experienced was when I connect the ear buds in the Bose app on my iPhone. The app will be super slow to connect. When that happens I close the app and open it again and it immediately connects.
Overall, I think the Bose Ultra Comfort Ear Buds are a fantastic product. Guess what my family is getting for Christmas!
Written by a customer while visiting bose.com
Customer Rating
5
Excellent sound, great for Zoom calls!
on September 23, 2023
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
Noise cancellation: I was skeptical that these noise cancelling earbuds would be effective being that they are so small and dont cover the ear. I was pleasantly surprised when i found out that these rival in performance my over ear noise cancelling headphones. You do have to ensure you have the right size earplug attachement to get a good seal to the ear. The QuietComfort Ultra Earbuds come with three different sized eartips and bands. Make sure you try them all to find the best fit. The Music App comes with a feature that lets you test how good is the Earbud Seal to your ear.
Comfort: I had to switch to large eartips to get a good seal. I also have been wearing them for long Zoom conferences and phone calls and are very comfortable. They don't hurt after a while of wearing.
Volume: I found that volume for streaming music is quite good and available at loud levels. However, when making calls, I tend to have to raise the volume to hear better.
Volume: I found that volume for streaming music is quite good and available at loud levels. However, when making calls, I tend to have to raise the volume to hear better.
Phone calls and Zoom calls: some coworkers told me I sound clearer than on my previous Microsoft PC Mic.
Immersive (3D features): these are amazing and work when listening to music of movies. It's a really nice to hear the effects of music run through this mode. It somehow makes sounds come through virtually every direction, including above. Quit nice a feature and these amazingly small earbuds do a very good job.
Battery: I always put my EarBuds back in the case which recharges them. So I have not run the battery down yet.
Overall, I recommend the QuietComfort Ultra Earbuds. You will be pleased with the Hi Fidelity sound and amazing noise cancellation features all in an very small package. I'm white collar worker so I use this on Zoom calls and personal calls and for listening to music.
Written by a customer while visiting bose.com
Customer Rating
5
Can't Live Without Them
on September 23, 2023
Posted by: Deon
Bose customer since 2004. I love the light weight and sleek design of these ear buds. They don't slide or fall out of my ears. Comfortable enough to wear all day and I even slept half the night in them. The listening options are second to none! I listen to Country and Rap most of the time but I enjoy listening to Gospel in Immersive Mode the most. The newly designed Charging/Carrying Case fits better in my front pocket and doesn't come out like the first edition. I absolutely love these ear buds...I just wish they came in bright colors.
Written by a customer while visiting bose.com
Customer Rating
5
Whoa!
on September 23, 2023
Posted by: C T B
Gender:Male
Length of ownership:1 month
The fine folks at Bose sure got it right when they named their latest earbuds product the Bose Quiet Comfort Ultra Earbuds. Merriam-Webster says the term “ultra” means beyond what is ordinary, proper, moderate; something that is excessive or extreme. These earbuds provide extremely good sound, beyond expectations noise cancelling, and awesome listener personalization options.
As a longtime music lover and (serious) hobbyist musician, I am a stickler about sound and, therefore, a very serious listener. After using the Bose Quiet Comfort Ultra Earbuds for a couple of weeks in different settings and across several genres, all that I can honestly say is whoa! OMG! These things are truly incredible.
The clarity and musical separation are extraordinary. The listener hears what the sound engineer heard in the studio, theater, or concert venue. Lyrics are crystal clear. And… When you kick in Bose’s jaw dropping “Immersive Audio” feature, it’s drop the mic time. Words can’t describe the enhanced sound. It must be experienced. I love it.
One word of caution: the Bose Quiet Comfort Ultra Earbuds may be addictive. Once you insert them and listen to a few of your favorite tunes, it will be very hard to stop and take ‘em off. The buds are next level all around.
Written by a customer while visiting bose.com
Customer Rating
5
Bose never gets it wrong!
on September 23, 2023
Posted by: CchizzyBard
Gender:Female
Length of ownership:1 month
The earbuds come with three size pieces to keep them in your ears, amazing sound and noise cancellation! I have always been an Apple product girl, these earbuds blow my airpods out of the water! The quality of a Bose product is unmatched! I love the option to have quiet, aware, immersion. The App is easy and cool to use! You cannot top these earbuds they are the best on the market!
Written by a customer while visiting bose.com