Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
In love
on September 22, 2023
Posted by: Kluv
Gender:Female
Length of ownership:1 month
I am a 44 yr old mom of 2 that listens to music with everything I do from cleaning, cooking, showering, exercising and even for background noise at work. I have cleaned, exercised danced etc. with these earbuds and they have stayed in place. When I want to drown out the kids I turn on the immersive mode. The noise cancellation is on point. When I’m in mom mode then I turn on the aware mode. Which still keeps you engaged in your music. The only annoyance is the controls can be a little sensitive. If I accidentally touch my ear, the song stops or changes. This is no biggie but the case seems a little flimsy to me. Overall, these earbuds are the TRUTH!!
Written by a customer while visiting bose.com
Customer Rating
5
Must have ear buds
on September 22, 2023
Posted by: Batman
Gender:Male
Length of ownership:1 week
I am a 49 year old man that loves all music and movies. I have had several different ear buds and these are the best yet. When the description says noise canceling it means it. The immersion sound is amazing. It feels like you are in the movie or in the studio with the recording artist you are truly immersed in the sound! The ear pieces and ear rings are easy to change out and the set up on the phone is easy when following the instructions. The only con I have is from time to time even with finding my fit the ear buds slip out. These are a must have!
Response from bose.comBy Nic, Nic, September 25, 2023
Hi there,
I'm very happy that you're enjoying the noise cancelling, and the amazing sound immersion feature of the earbuds.
It's great you've ben finding them easy to use and wear, and I am surprised you've had trouble with the fit of the earbuds. Our guide here https://bose.life/464ZWoC can help with them falling out, and we do offer XS and XL ear tips and stability bands if needed.
You can contact us https://bose.life/contact if you need help ordering the alternative sized ear tips and bands, or for anything else related to the earbuds.
Nic - Customer Support
I'm very happy that you're enjoying the noise cancelling, and the amazing sound immersion feature of the earbuds.
It's great you've ben finding them easy to use and wear, and I am surprised you've had trouble with the fit of the earbuds. Our guide here https://bose.life/464ZWoC can help with them falling out, and we do offer XS and XL ear tips and stability bands if needed.
You can contact us https://bose.life/contact if you need help ordering the alternative sized ear tips and bands, or for anything else related to the earbuds.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Like hearing my favorite music the first time!
on September 22, 2023
Posted by: James H
Gender:Male
Length of ownership:1 week
These earbuds are absolutely amazing! The details I heard in my music are some details I had never heard in my favorite music before! Listening to my favorite singer, Elvis, it sounded like he recorded "Mystery Train" yesterday, so clear, like he was singing live in the room with me and the Immersive Sound Experience feature of these buds has to be experienced to truly understand! Was like living in a dream fantasy concert! Buy these! Will be your best purchase of the year!
Written by a customer while visiting bose.com
Customer Rating
5
small but powerful
on September 22, 2023
Posted by: jacquie54
Gender:Female
Length of ownership:1 week
These are small and very comfortable with excellent sound quality. Works great for both work and play, at time I forgot I had them in. Probably the best earbuds I have had in a really long time.
Written by a customer while visiting bose.com
Customer Rating
5
Great Earbuds
on September 22, 2023
Posted by: ShannyC
Gender:Female
Length of ownership:1 week
As a software engineer, my workdays often involve long hours of coding and focus. The Bose Earbuds have proven to be an excellent addition to my toolkit. One standout feature is their exceptional noise isolation. These earbuds do an impressive job of keeping external distractions at bay, which is crucial for maintaining productivity during intense coding sessions. Additionally, quickly switching between different sound settings by pressing and holding the earbud is a handy feature when I need to be aware of my surroundings.
The battery life is excellent, and I appreciate how fast they recharge. The intuitive controls on the left and right earbuds add convenience. They are easy to use and allow for seamless adjustments during work. The best thing about these earbuds is the audio quality. The immersive sound experience provided by these earbuds is outstanding. Whether I'm listening to music while working or taking a break to enjoy a podcast, the audio clarity and depth never fail to impress.
Comfort is another area where these earbuds shine. They are so lightweight and comfortable that there are moments when I forget I'm wearing them. Even during workouts, they stay securely in place without discomfort or need for readjustment. Bose Quiet Comfort Ultra Earbuds have become my preferred choice for work and leisure. Their noise isolation, audio quality, comfort, and convenience make them a standout option for professionals like myself. Bose has once again delivered a remarkable product.
The battery life is excellent, and I appreciate how fast they recharge. The intuitive controls on the left and right earbuds add convenience. They are easy to use and allow for seamless adjustments during work. The best thing about these earbuds is the audio quality. The immersive sound experience provided by these earbuds is outstanding. Whether I'm listening to music while working or taking a break to enjoy a podcast, the audio clarity and depth never fail to impress.
Comfort is another area where these earbuds shine. They are so lightweight and comfortable that there are moments when I forget I'm wearing them. Even during workouts, they stay securely in place without discomfort or need for readjustment. Bose Quiet Comfort Ultra Earbuds have become my preferred choice for work and leisure. Their noise isolation, audio quality, comfort, and convenience make them a standout option for professionals like myself. Bose has once again delivered a remarkable product.
Written by a customer while visiting bose.com
Customer Rating
5
Superb listening experience and comfort
on September 23, 2023
Posted by: Hungandmichelle
Gender:Female
Length of ownership:1 week
Let me start by saying that I’m truly impressed with the Bose QuietComfort Ultra earbuds. Bose have been my favorite buds for many years now. I’ve owned very nearly every version dating way back to the corded earbuds and right through all of the QuietComfort versions. My reasons for coming back to Bose are pretty consistent.
For starters, Bose sound can’t be beat. And the QuietComfort Ultra are the most immersive sound quality yet. The sound is as close to sitting in the midst of a live performance as I’ve ever been.
For starters, Bose sound can’t be beat. And the QuietComfort Ultra are the most immersive sound quality yet. The sound is as close to sitting in the midst of a live performance as I’ve ever been.
What’s more is the Immersive Audio experience with the Ultra buds. The Bose Music app allows me to adjust settings based on whether I want my sound to remain stationary- or if I want to experience motion- as if my movements alter the way I hear the sound. It would be as if there is a performer in front of me & I can choose whether to hear the sound where the music and I are in a fixed position, or the performer remains fixed, but it’s as if I am moving around. The sound changes as I move and hear from different directions. It’s really pretty amazing.
Just as I’ve come to rely on from Bose, these buds are the most comfortable yet. The design is pretty much the same as the QuietComfort 2, which are lighter than previous versions. I can wear these for hours and they stay put and don’t hurt. Even the original QuietComfort caused me a little pain after extended wear, but not these. I’ve worn them for more than 4 hours without any discomfort at all.
The noise cancelling is excellent. I see with a very loud & heavy duty machine. I used to have to pause audiobooks or not take phone calls while I’m sewing, but with this noise cancelling, I can hear everything clearly, and so can others on a call with me. Furthermore, I deal with misophonia- certain noises are simply unbearable- this takes care of blocking it all out. When I can’t tolerate the tv or others’ chewing or the neighbors music, my Bose QuierComfort Ultra make it all go away. It’s amazing- truly saves my sanity.
My only complaint is the design of the case. This is minuscule compared with the superb function and sound, but in all fairness, it should be mentioned. My little fingers have a little trouble gripping the buds to remove from the case. The lid is sort of in the way, and the buds sit somewhat deep in the case with not quite enough to grab onto. I also worry that the lid doesn’t snap or lock, but this is easily managed with a good leather case that snaps shut.
I most highly recommend the Bose QuietComfort Ultra earbuds. I found them to have elevated the sound quality from hearing to experiencing the sound. Having tried many alternatives, I always come back to my Bose because they really are simply the very best.
Written by a customer while visiting bose.com
Customer Rating
5
Great earphones
on September 23, 2023
Posted by: Itiehawaiian908
Gender:Male
Length of ownership:1 week
"I recently was accepted to get a sneak peak of a pair of these new headphones and they have exceeded all my expectations. The sound quality is superb, with crisp highs and deep, rich bass. Not only do they deliver an immersive audio experience, but they are also are incredibly comfortable to wear for extended periods of time. It comes with a lot of different size ear buds to allow a plush and snug fit, ensuring a secure and enjoyable listening experience.
One feature that I particularly love is the active noise cancellation. It effectively blocks out external noises, allowing me to fully immerse myself in my favorite music or podcasts without any distractions. Additionally, the battery life is impressive, lasting for hours on end before needing to be recharged.
The build quality of these headphones is top-notch as well. They feel sturdy and durable, and I appreciate the attention to detail in their design. The sleek and modern aesthetics are an added bonus, making them not only functional but also stylish.
Overall, I am thoroughly impressed with my new headphones. They provide exceptional sound quality, comfort, and feature a range of functionalities that enhance the listening experience. Whether you're a casual listener or an audiophile, these headphones are definitely worth considering."
I hope this review helps you! Let me know if there's anything else I can assist you with.
Written by a customer while visiting bose.com
Customer Rating
4
Phone call quality could be better
on September 23, 2023
Posted by: Cliff
Gender:Male
Length of ownership:1 month
I got these about 2 weeks ago and there are some great things here.
Pros
Connecting to my iPhone 13 Pro Max was simple and straight forward.
The sound quality is exactly what one would expect from Bose. True rich sound on the highs and lows. With the new immersion feature these earbuds are even a step above previous ones.
Cons
The only bad for me was when talking to others, they had a hard time hearing me and even stated it sounded like I was in a tunnel.
Pros
Connecting to my iPhone 13 Pro Max was simple and straight forward.
The sound quality is exactly what one would expect from Bose. True rich sound on the highs and lows. With the new immersion feature these earbuds are even a step above previous ones.
Cons
The only bad for me was when talking to others, they had a hard time hearing me and even stated it sounded like I was in a tunnel.
Response from bose.comBy Nic, Nic, September 25, 2023
Hi Cliff,
It's wonderful that you're enjoying the sound quality from the earbuds, and find the new immersion feature great. I am surprised you're having trouble with the microphone, and I'd suggest trying the steps here https://bose.life/3rhLY3G to help. Our guide here https://bose.life/464ZWoC can help with make sure the earbuds are being correctly worn for the best mic pickup.
Reach out to us https://bose.life/contact should you need further help.
Nic - Customer Support
It's wonderful that you're enjoying the sound quality from the earbuds, and find the new immersion feature great. I am surprised you're having trouble with the microphone, and I'd suggest trying the steps here https://bose.life/3rhLY3G to help. Our guide here https://bose.life/464ZWoC can help with make sure the earbuds are being correctly worn for the best mic pickup.
Reach out to us https://bose.life/contact should you need further help.
Nic - Customer Support
Written by a customer while visiting bose.com