Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
1
Disappointing
on February 6, 2025
Posted by: Sad428
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Disappointed. Volume changes on calls and push to talk apps.
Button press was very inconsistent. Constantly switching between noise cancelling and aware without user intervention. Fit was poor and I tried all three options. Difficult to wear for more than 1/2 hour. Volume slide didn’t work. Gave them to my wife to try.
Button press was very inconsistent. Constantly switching between noise cancelling and aware without user intervention. Fit was poor and I tried all three options. Difficult to wear for more than 1/2 hour. Volume slide didn’t work. Gave them to my wife to try.
Response from bose.comBy Bose, Customer Support, February 8, 2025
Hello, we always aim for the highest quality products, so this is unusual to hear. These earbuds come with different sized eartips and stability bands to get the best fit. You can find guidance here to ensure the noise-cancelling works to the best it can here
bose.life/4am0M3j
The touch controls are designed to be responsive you can see steps here https://bose.life/4gqXI7N to ensure they work fine.
Thanks
Mike - Customer Support
bose.life/4am0M3j
The touch controls are designed to be responsive you can see steps here https://bose.life/4gqXI7N to ensure they work fine.
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best!
on February 6, 2025
Posted by: Tom C
[This review was collected as part of a promotion.] These are the best sounding earbuds I have ever had.
Written by a customer while visiting bose.com
Customer Rating
5
Classic Bose Quality
on February 6, 2025
Posted by: Lefty27
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Got them a few weeks ago. Great quality sound. Solid bass. Bose-level clarity. Good battery life too
Written by a customer while visiting bose.com
Customer Rating
5
Noise cancellation is great
on February 6, 2025
Posted by: Ron42
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I got them a month ago a consider it a good choice. With some hearing loss these are great to use only one or both.
Written by a customer while visiting bose.com
Customer Rating
5
Why I Bose!
on February 6, 2025
Posted by: Ickybobcrane
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I Bose because life’s good :). Awesome safe clean and luxurious product. I loved it.
Written by a customer while visiting bose.com
Customer Rating
5
Better than the earlier version!
on February 6, 2025
Posted by: Moe
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Work great and more importantly, they fit extremely well and stay in my ears. My prior pair, with the ring you had to position within the contours of the ear grooves. That never worked well. These do! Great price and were “just like new”.
Written by a customer while visiting bose.com
Customer Rating
5
Best sound
on February 6, 2025
Posted by: Gina
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Just got these a few weeks ago, I love them so much.
Written by a customer while visiting bose.com
Customer Rating
5
Very amazed at the quality of noise cancelation
on February 6, 2025
Posted by: Brian
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] These ear buds are great. I am very amazed at the quality of noise cancelation. They compare for the quiet comfort headset (over the ear) with great precision. Feared that these would not stay in my ear, and to my great pleasure they do. I would recommend this device for good sound and noise cancelation.
Written by a customer while visiting bose.com