Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Sound
on May 16, 2024
Posted by: Steve
The headphones produce an Exceptional sound. Love immersive features
Written by a customer while visiting bose.com
Customer Rating
5
Good fit
on May 15, 2024
Posted by: Brad
Gender:Male
Length of ownership:1 month
I have had them for about 3 weeks and I am happy with them so far
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed
on May 15, 2024
Posted by: Gringorican
Gender:Male
Length of ownership:1 week
I don’t like that the rubber ear inserts aren’t like they used to be, with the curved part that nicely kept them from falling out. These new ones have fallen out of my ear 2-3 times in a week, and I do my best to tuck them in well. To me that curved style is what distinguished your ear buds from everybody else. Also, when I am on a call, tapping the bud does not hang up the call easily/quickly, i find myself having to tap too many times.
Response from bose.comBy Customer Care, May 15, 2024
Hi.
Thank you for your post. Sorry to hear that you are not happy with the fit of the earbuds. Please check the steps here to ensure that you are wearing them correctly. https://bose.life/43wX5nJ. If you need further assistance, get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. Sorry to hear that you are not happy with the fit of the earbuds. Please check the steps here to ensure that you are wearing them correctly. https://bose.life/43wX5nJ. If you need further assistance, get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great Earphones
on May 15, 2024
Posted by: dex
Gender:Male
Length of ownership:1 month
So far I am liking the earphones for their high quality design, sound and comfort to the ear. I recommend them to any buyer considering to buy. The only area if feel needs improvement is the app which sometimes inteferes with the earphones while in use and support for multipoint connections. Otherwise still an awesome product.
Written by a customer while visiting bose.com
Customer Rating
3
on May 15, 2024
Posted by: César
Gender:Male
Length of ownership:1 month
I bought this a month ago and , playing músic is greqr
But phone calls are very low range. Low volume
But phone calls are very low range. Low volume
Response from bose.comBy Customer Service, May 15, 2024
Thanks for your review. We are sorry to hear about the experience you are facing with your earbuds.
Can you kindly click on this link for some troubleshooting steps here:
https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bugkAAA&language=en_CA#:~:text=If%20the%20earbuds%20do%20not,the%20app%20or%20app%20settings.
Many thanks
Jolie - Customer Support
Can you kindly click on this link for some troubleshooting steps here:
https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bugkAAA&language=en_CA#:~:text=If%20the%20earbuds%20do%20not,the%20app%20or%20app%20settings.
Many thanks
Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great all around!
on May 15, 2024
Posted by: JQ
Gender:Male
Length of ownership:3 months
Love the fit, the sound quality, superb noise cancellation and the motion of the sound.
Written by a customer while visiting bose.com
Customer Rating
5
Bose ear pods
on May 14, 2024
Posted by: Skyellab
Gender:Male
Length of ownership:1 month
Purchased these 2 weeks ago to use at work. They keep falling out and I tried all three sizes of ear rubber holders. Just can’t keep them in. Fun to search where they rolled on the floor. Sound quality is great. I think I will be using my iPods more with its leash to be honest
Written by a customer while visiting bose.com
Customer Rating
5
Nice and comfortable
on May 14, 2024
Posted by: Thunderdome64
Gender:Male
Length of ownership:1 month
I bought these a few weeks ago. They are quite comfortable. I have been using Bose 700 series headphones love them so I decided to buy these and try them out and I am not disappointed.
Written by a customer while visiting bose.com