Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Best yet
on May 19, 2024
Posted by: BJ
Absolutely excellent eat buds! The best in the market
Written by a customer while visiting bose.com
Customer Rating
3
Terrible connectivity with Android phones
on May 19, 2024
Posted by: SM
Sounds great but connectivity is pretty poor especially on Android phones. Connection unstable and intermittent.
Response from bose.comBy Global Customer Service, May 20, 2024
I'm sorry to hear of the connectivity issues with your QuietComfort Ultra Earbuds, although you're happy with the sound. I would recommend rebooting your Android device, and if that doesn't help, please contact our support team for further help. Regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic sound.
on May 19, 2024
Posted by: BELTER
Gender:Male
Length of ownership:1 week
I purchased a ear bods, I am pleased that they work as especte.
Written by a customer while visiting bose.com
Customer Rating
5
on May 19, 2024
Posted by: Heresaqrtr02
I love all things BOSE! They sound great and fit well. Movies, music calls it all works seamlessly. I've strayed from base and regretted it. I'll stick with my BOSE from now on.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on May 17, 2024
Posted by: Charles
Sound is great, not happy about the new ear peace. Does not fit firmly in ear.
Response from bose.comBy Customer Support, May 18, 2024
Hi Charles,
Thanks for providing your feedback, we're happy to hear that you're enjoying the great Bose sound. We'll be happy to help you with the fit of your earbuds, you can find our fit guide here - https://bose.life/3UIOdHT We do also have alternative sized eartips available which you can obtain through reaching out to your local Bose product support team via https://bose.life/4aq4iYE
Tegan - Customer Support
Thanks for providing your feedback, we're happy to hear that you're enjoying the great Bose sound. We'll be happy to help you with the fit of your earbuds, you can find our fit guide here - https://bose.life/3UIOdHT We do also have alternative sized eartips available which you can obtain through reaching out to your local Bose product support team via https://bose.life/4aq4iYE
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on May 17, 2024
Posted by: Mark
Gender:Male
Length of ownership:6 months
Great for listening to podcasts and music when at work or hiking
Written by a customer while visiting bose.com
Customer Rating
5
Sanity saver!
on May 17, 2024
Posted by: Krambot4
Gender:Female
Length of ownership:1 month
I own over the ear nose headphones but wanted the smaller version and when my Apple iPods went kaput the time was right to try these. Should have started here!! The difference they make in noisy places (traveling anywhere [airplane, train, bus, uber], cafe, etc.) is astounding. I even slept with one in (side sleeper) when camping with loud neighbors. Easy controls, comfortable for long periods of time. Great product and very happy with my purchase!
Written by a customer while visiting bose.com
Customer Rating
3
Bose QC Ultra Earbuds are Good but not Great.
on May 17, 2024
Posted by: LTO1996
Gender:Male
Length of ownership:1 week
I am a Bose fan, I have several products and have never been disappointed. I use the Bose Free Soundsport for the gym and relaced these with the QC Ultras. The sound from the QC Ultras is great as usual. The ANC is better than my Airpod Pros. The battery notification is good for the QC Ultras but I like it to tell me the battery percentage like my Frames and Free Soundsports. The EQ is a nice feature and the touch controls are good. However, a bit oversensitive anytime you touch the bud. They fit better than the Airpods and Free Soundsports. My only negatives is that these aren't multi-point, I hope Bose will incorporate this in next generation. The other negative is that the QC Ultras don't sound as good as the Airpod Pros when using Apple TV. You don't get the surround sound and spatial feel. I used immersive but still not good enough, they sound distant and like you are listing through headphones rather than being immersed in the audio. I will keep these for the gym and air travel and the Airpods for work and Apple TV.
Response from bose.comBy Customer support, May 17, 2024
Hello, I am so glad to hear that you are enjoying the QC ultra earbuds, and that you love the sound quality, the noise cancellation and features such as the battery notification. I appreciate your feedback regarding battery status, and the touch controls and for additional features to be included. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support.
Written by a customer while visiting bose.com