Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
on February 1, 2025
Posted by: Steel
Gender:Male
Length of ownership:1 year or longer
Best headphones i have ever had, handsdown. But for some reason ever time I put them down and pick them up again it can't find my phone. It tries to connect to my computer, my wife's phone... everything but mine.
Written by a customer while visiting bose.com
Customer Rating
5
Best ever!!
on February 2, 2025
Posted by: Pam
Gender:Female
Length of ownership:1 month
I absolutely love my Bose earbuds. The noise canceling feature is the best I’ve ever had, plus the sound quality is amazing!!
Written by a customer while visiting bose.com
Customer Rating
5
Really like the feature of adjusting the sound
on February 2, 2025
Posted by: Bri1
Gender:Male
Length of ownership:1 month
The ear buds are really great! Features of adjusting from immersion to quiet are easy to use after using just a few times. Comfortable in ear.
Written by a customer while visiting bose.com
Customer Rating
4
Immersion is amazing
on February 2, 2025
Posted by: Dawnlk
Gender:Female
Length of ownership:1 month
I just received these a few weeks ago. The sound in the immersion mode is incredible!
Unfortunately, there have been many instances where one or both just stop working. I've ensured they're fully charged and don't understand why.
Unfortunately, there have been many instances where one or both just stop working. I've ensured they're fully charged and don't understand why.
Written by a customer while visiting bose.com
Customer Rating
1
Lak luster
on February 2, 2025
Posted by: Penabn
Can't hear conversation. Media volume works fine..
Response from bose.comBy Bose, Customer Support, February 3, 2025
Thanks for reviewing your QuietComfort Ultra Earbuds. I'm sorry to hear you're having trouble hearing conversations. Do you mean conversations in audio recordings, or conversations on calls? Please contact our support team, so we can find out more and assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Nice feature
on February 3, 2025
Posted by: The best men
Gender:Male
Length of ownership:1 year or longer
I bought this few weeks ago and it’s been a great experience for me and the sound quality so nice
Written by a customer while visiting bose.com
Customer Rating
1
keeps dropping from my Bluetooth connection to my
on February 3, 2025
Posted by: BobL
Very funky very very funky. I keep having to get this to reconnect to my tv as well as with the QC headphones which don't seem to connect very well either. this is very difficult to admit to because both used to be a premier product but it just keeps dropping off.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound, poor phone quality
on February 3, 2025
Posted by: jpfeif
Gender:Male
Length of ownership:1 week
The headphones sound and noise cancelling are impeccable. Music sounds amazing, the immersive audio is very impressive. The problem I have with the headphones are the phone bluetooth quality. the person on the other end, whether in absolute quiet or outside, can hear absolutely every sound, every bit of wind, and its nearly impossible to have a phone conversation. I know that I don't buy headphones for the phone capabilities alone, but its very bad. Im hoping a software update can fix this.
Written by a customer while visiting bose.com