Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
This is my favorite product ever in my life ever!
on January 18, 2025
Posted by: Tim56
I love them. My favorite of ever! The absolute best.
Written by a customer while visiting bose.com
Customer Rating
2
Great Sound bad connection
on January 18, 2025
Posted by: El Bob
Gender:Male
Length of ownership:3 months
Have had these earbuds for a few months.
They sound great but are constantly disconnecting.
My phone does have a newer Bluetooth technology. Have no issues with two other brands but whenever these things are in my pocket they disconnect.
They sound great but are constantly disconnecting.
My phone does have a newer Bluetooth technology. Have no issues with two other brands but whenever these things are in my pocket they disconnect.
Response from bose.comBy Bose, Customer Support, January 19, 2025
Hello, thanks for leaving your review of the QC Ultra Earbuds! It's great to hear you're impressed with the sound quality, but I'm sorry to hear you have experienced connectivity problems. Please take a look at this article which may help resolve the problem: https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/QCUE-HEADPHONEIN/article.html.
If you still need assistance, please get in touch https://bose.life/3ET4mCs.
Jeff - Customer Support
If you still need assistance, please get in touch https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Better alternatives
on January 18, 2025
Posted by: B
I was prompted by the app to rate my product, and let me tell you, I have NEVER had this many connectivity problems with any other wireless earbuds.
Response from bose.comBy Bose, Customer Support, January 19, 2025
Hello, it's disappointing to hear you have experienced connectivity problems with your earbuds. This certainly isn't something we would expect from the product. You can find a troubleshooting article here which may help resolve the problem: https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/QCUE-HEADPHONEIN/article.html.
Still need help? We're on hand to assist. https://bose.life/3ET4mCs.
Jeff - Customer Support
Still need help? We're on hand to assist. https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Review: QuietComfort Ultra Earbuds
on January 19, 2025
Posted by: Fio
Gender:Male
Length of ownership:1 month
I got these on Christmas and honestly at first I didn't know how to feel about them, but after a month of using them, tweaking them, using them daily I really like them a lot, noise cancellation on these are insane, the base is great, I like the design it's different from the other earphones I owe. My only 2 "complaints" are the case not supporting wireless charging, and the minimal EQ settings, non of these are deal breakers but it would definitely make these earphones a 5/5 product for me. Thanks Bose for a great product!
Written by a customer while visiting bose.com
Customer Rating
5
Awesome product
on January 20, 2025
Posted by: RogerG
I love the sound the comfort. These are great!! I reccomend them. The noise canceling is exceptional
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable
on January 20, 2025
Posted by: Shaneunc
Got these as a company gift liked them so much bought my wife a pair for Christmas
Written by a customer while visiting bose.com
Customer Rating
3
Review
on January 20, 2025
Posted by: Bob
Sometimes static ,occurs father than great device.
Response from bose.comBy Bose, Customer Support, January 23, 2025
Hello Bob, glad to hear that you are enjoying the QC Ultra earbuds. We do have troubleshooting suggestions that can help with poor audio quality: https://bose.life/3NA08EH. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on January 21, 2025
Posted by: Lensio
Gender:Male
Length of ownership:6 months
Everything is great....when im running i need to adjust sometimes so that it will not fall..hope to put wing tip like my beat pro!!
Written by a customer while visiting bose.com