Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
2
Too buggy
on January 16, 2025
Posted by: Sean
Gender:Male
Length of ownership:3 months
Worked well for a while but now every time I use it one earbud won't work. I have to go through connecting and reconnecting for 10 minutes to get them working.
I expect better for the price
Response from bose.comBy Bose, Customer Service, January 17, 2025
Thanks for your review. Bose Immersive Audio and the addition of Immersive Audio settings for Custom Modes. Other new features include Snapdragon Sound certification, using hi-res audio and low latency codec, Qualcomm aptX Adaptive, and Google Fast Pair. However, be sure the earbuds are being worn properly and place both earbuds into the charging case. Keep the lid open. The earbud status light will illuminate when the earbuds are inserted into case. If the status light does not light up, press downward on the buds to ensure they are making a solid connection with the charging pins. If sound is missing from the left or right ear while listening to your product, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2672/productCodes/QCUE-HEADPHONEIN/article.html#:~:text=Resync%20the%20earbud%20connection.,connection%20with%20the%20charging%20pins.
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2672/productCodes/QCUE-HEADPHONEIN/article.html#:~:text=Resync%20the%20earbud%20connection.,connection%20with%20the%20charging%20pins.
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on January 17, 2025
Posted by: Mon b
Gender:Male
Length of ownership:1 month
My brother gave me this last month,knowing that i'm a music buff and have a dinstinctive taste when it comes to my equipment .i was speechless when i first heard from bose earbud.it is amazingly good.2 thumbs up .
Written by a customer while visiting bose.com
Customer Rating
3
on January 17, 2025
Posted by: Gump
I got em for my birthday last month so far so good .. the app I don't like the app I keep having to reset the app
Response from bose.comBy Bose, Customer Support, January 17, 2025
Hello, it's great to hear you're enjoying the QC Ultra Earbuds, but I'm disappointed to learn of the issues you've had with the app. You mentioned that you need to 'reset the app'. This isn't normally something you should need to do, so please reach out to us via https://bose.life/3ET4mCs and we'll be happy to help.
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Ear buds while exercising
on January 17, 2025
Posted by: Chem3
Gender:Male
Length of ownership:1 month
I got them for Christmas 2024. I like them, but noise cancellation is not as good as my wired ear buds that plug into phone.
It's cold outside; I wear a skull cap while exercising and the ear buds switch modes constantly. Therefore, I don't wear them while jogging/walking in the morning.
It's cold outside; I wear a skull cap while exercising and the ear buds switch modes constantly. Therefore, I don't wear them while jogging/walking in the morning.
Response from bose.comBy Bose, Bose Customer Support, January 20, 2025
Hello, its really brilliant to hear you like these earbuds. We aim for industry leading noise-cancelling. There are steps here https://bose.life/4am0M3j to ensure this amazing noise-cancelling. There is help here bose.life/48Xxs2p with the touch control set up.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on January 17, 2025
Posted by: Emma
Gender:Female
Length of ownership:1 year or longer
Great sound, excellent quality sounds. O improves needed.
Written by a customer while visiting bose.com
Customer Rating
5
Really worth it
on January 18, 2025
Posted by: Tony v
Gender:Male
Length of ownership:1 month
These are really good. They cancel all noise and really fit in your ears. They don't fall off when I workout. The quality of the sound and bass are great.
Written by a customer while visiting bose.com
Customer Rating
4
Great product
on January 18, 2025
Posted by: MavLem80
Gender:Male
Length of ownership:1 month
Great device only problem is short battery life but overall better than my last pair by the competition
Written by a customer while visiting bose.com
Customer Rating
5
Great fit & sound !!
on January 18, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
I love these. Wow not many characters to write much.
Written by a customer while visiting bose.com