Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
3
Finicky connection
on January 11, 2025
Posted by: Basszon95
I'm not able to connect to them with my Samsung Galaxy S22 Ultra right now, so this was probably bad timing for Bose to solicit a review.
Response from bose.comBy Bose, Customer Service, January 16, 2025
Hello, we're sorry to hear you're having difficulties pairing them to your smartphone. I'd suggest following the troubleshooting instructions here to remedy this. https://www.bose.co.uk/en_gb/support/articles/HC2507/productCodes/QCUE-HEADPHONEIN/article.html. If the issue persists, do not hesitate to get in touch with us for further support. https://bose.life/3ET4mCs,
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excelent ear buds
on January 11, 2025
Posted by: Mirela
I love this new Bose ear buds for the quality of sound and it's
new features.
Excelent quality for the money.
new features.
Excelent quality for the money.
Written by a customer while visiting bose.com
Customer Rating
5
on January 12, 2025
Posted by: Joe
Gender:Male
Length of ownership:1 week
Fits great and the nose cancellation is really good
Written by a customer while visiting bose.com
Customer Rating
4
Bluetooth connect is just fair
on January 12, 2025
Posted by: Dalek
Gender:Male
Length of ownership:1 month
We purchased two pair of these and thefrawback we ran into was not being able to pair the devices with everything.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on January 12, 2025
Posted by: Kenny22767
Gender:Male
Length of ownership:1 month
My wife got me these as a Christmas present and I really do love the way they fit as well as the great sound that I get out of them
Written by a customer while visiting bose.com
Customer Rating
3
Not good for phone calls.
on January 12, 2025
Posted by: Reau rich
Gender:Female
Length of ownership:1 month
Good for music, not good for phone calls. Boise canceling is great, music is great, phone calls are trash. The volume is very low. People you talk to hear every little bit of sound. The sound is amplified. But everyone sounds like thr call is under water. It's not clear and it's low. Changing the sounds do not help.
Response from bose.comBy Bose, Customer Service, January 16, 2025
Hi.
Thank you for your post. It is good to hear that you like the noise-canceling and the sound of the earbuds. To help you with the call issue, please follow the steps here, https://bose.life/4dX5XXo. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. It is good to hear that you like the noise-canceling and the sound of the earbuds. To help you with the call issue, please follow the steps here, https://bose.life/4dX5XXo. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Great sound, one gripe
on January 12, 2025
Posted by: Jflores
Gender:Male
Length of ownership:1 month
The sound is excellent. My one gripe is that whenever I am exercising and wearing a hoodie, the headphones keep changing modes, it quite annoying.
Response from bose.comBy Bose, Customer Service, January 16, 2025
Hi.
Thank you for your post. It is amazing to hear that you like the sound of the earbuds. To help you with the touch controls make yourself aware of the gestures and taps and avoid accidentally doing them. https://bose.life/409RBjq. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. It is amazing to hear that you like the sound of the earbuds. To help you with the touch controls make yourself aware of the gestures and taps and avoid accidentally doing them. https://bose.life/409RBjq. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Good features
on January 13, 2025
Posted by: Joe
Length of ownership:1 month
One of my best pair of earbuds I have gotten in quite awhile. It's definitely one of the top quality earbuds on the market. Worth the money.
Written by a customer while visiting bose.com