Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
4.4
(2,820 Reviews)
Rating breakdown 2,820 reviews
5 Stars
1,930
4 Stars
389
3 Stars
244
2 Stars
129
1 Star
128
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5
Bose Quiet Comfort ear buds.
on December 22, 2024
Posted by: CraigK
Gender:Male
Length of ownership:3 months
Good fidelity. Really quiet in activation mode. Noise Cancellation is very effective.
Can't get it to sync while logged into a Zoom Meeting.
Written by a customer while visiting bose.com
Customer Rating
2
Needs work
on December 23, 2024
Posted by: Nunya Bezwax
Gender:Male
Length of ownership:1 month
Sound is awesome, noise canceling even better, but connection sucks, for no reason it drops connection and Yu have to default the buds and reinstall in order to get them to work and this is my 2nd pair with the same issue.
Response from bose.comBy Customer Support, December 24, 2024
Hello,
I am glad to hear that you love how great the sound and noise cancellation of your QuietComfort Ultra Earbuds are, but sorry you are sometimes experiencing connectivity issues.
If it still occurs, please perform a full reset of your earbuds, to clear them of any error. You will find our reset guide here: https://bose.life/qcufr
If you need further assistance, please feel free to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am glad to hear that you love how great the sound and noise cancellation of your QuietComfort Ultra Earbuds are, but sorry you are sometimes experiencing connectivity issues.
If it still occurs, please perform a full reset of your earbuds, to clear them of any error. You will find our reset guide here: https://bose.life/qcufr
If you need further assistance, please feel free to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Sound quality is very great, love it.
on December 23, 2024
Posted by: MRMANDingo
Gender:Male
Length of ownership:1 month
I work around a lot of noise and when I am talking to my wife.She can barely hear me and I don't like that.
Written by a customer while visiting bose.com
Customer Rating
5
Great all around
on December 25, 2024
Posted by: Sseymour04
Gender:Female
Length of ownership:1 month
The best earbuds I've ever bought, very happy with the quality, great fit, and excellent sound.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Sound Quality & Control
on December 25, 2024
Posted by: Erics Earbuds
I bought these earbuds on black friday and I will say I have never owned a better pair than my Bose Quiet Comfort Earbuds💯👍
Written by a customer while visiting bose.com
Customer Rating
5
I hear dialogs much better and still hear wife
on December 25, 2024
Posted by: Jamie56
Gender:Male
Length of ownership:1 week
Love the connection with my Soundbar. My wife doesn't have to listen football.
Written by a customer while visiting bose.com
Customer Rating
3
Great sound but...
on December 25, 2024
Posted by: Bob27
Gender:Male
Length of ownership:1 month
The sound and fit are great. The app... not so great. Crashes a lot. Loses connection with buds a lot. Once the app gets a good update, will give it 5 stars
Response from bose.comBy Customer Support, December 26, 2024
Hey Bob, we're delighted to hear that you love the sound and fit of your QuietComfort Ultra Earbuds! To resolve the issues with your app, we recommend uninstalling and re-installing the app, or alternatively, powering off and back on your mobile device. We're optimistic that a quick restart of your device, or app, will help resolve this issue.
Lau - Customer Support
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Need improving in the connection
on December 26, 2024
Posted by: Amitayks
The audio is good but even new I got a lot of disconnection in the music and the eq keep on changing and not stable on the one I selected from the app, it just ruined the whole music experience, that at the basic is good.
On quick comfort ultra
On quick comfort ultra
Response from bose.comBy Customer Service, December 30, 2024
Thanks for your review. The Ultra Earbuds have the Bluetooth multipoint feature allowing them to connect to two source devices at the same time. This is a recent update as of July 2024, so be sure to set up your earbuds with the Bose App to receive software updates. We are sorry to hear about the issue you are encountering with your Bose Ultra earbuds. Be sure your product is within 33 feet (10 meters) of the Bluetooth device. If the Bluetooth connection between your system and a connected device (e.g. laptop, smartphone, or Bose app) is intermittent or is lost unexpectedly, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2488/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2488/productCodes/QCUE-HEADPHONEIN/article.html
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com